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ZooM vs Bitrix24
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4 / 5
Value for Money
4.4 / 5
4.2 / 5
Customer Support
4.3 / 5
4 / 5
Functionality
4.4 / 5
4.3 / 5
Last Review Written
April 8, 2024
November 15, 2024
Pros/Cons
Pros
- It includes variety of features like account management, sales force automation, sales mapping, sales tracking etc. All this innovative features helps perfectly to boost sales.
- ZooM can be very helpful for all kind of business or enterprise. Best part of ZooM are mentioned below.
- It can track sales and automate at the same time with zoom. The service of this application is amazing like the customer signature feature is great.
Cons
- At that time, there is a return from the backup. In this case, everything you did in the last 5 minutes may be lost.
- Sometimes the system fails for a while. Not compatible for macOS.
- No control over the slides or going back to reviwe was was in the orientation or meeting. If you go to the commen box you can't see the screen.
Pros
- Good way to consolidate contacts and keep track of previous leads. Good reporting software, with a little manual effort can be a useful weekly pipeline progress reporting tool.
- The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.
- Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new users, it's important to highlight the learning curve to achieve the maximum results with this platform.
Cons
- I would rate it as a total garbage. The worst is that we are losing money every day because of it.
- And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.
- They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
