ZooM vs Phone.com
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
3.7 / 5
Value for Money
4.4 / 5
3.4 / 5
Customer Support
4.3 / 5
3.5 / 5
Functionality
4.4 / 5
3.7 / 5
Last Review Written
April 8, 2024
September 13, 2024
Pros/Cons
Pros
- It is a seamless integrated solution that manages interactions between customers, business partners and employees to help companies grow and succeed.
- It wasn't hard to set up the inventory or the invoices, which is great because you always want to share a duplicate with the client, all the data is right there. Customer signature feature is great.
- Experience was wonderful with zoom. Customer service was amazing and made it really easy if we had any questions.
Cons
- At that time, there is a return from the backup. In this case, everything you did in the last 5 minutes may be lost.
- Sometimes the system fails for a while. Not compatible for macOS.
- No control over the slides or going back to reviwe was was in the orientation or meeting. If you go to the commen box you can't see the screen.
Pros
- Phone.com was the best choice for my lastest company. They have great prices, excellent support and all the features that I need for my business.
- My experience with Phone.com has been a wonderful experience. I will continue to use phone.com due to the wonderful customer service, the price and the ease of use.
- Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.
Cons
- Save yourself the anxiety and headache / and also the money - this is the most ridiculous thing I’ve ever put myself through.
- To say that the invoices are confusing would be a gross understatement.
- They have one job, and they absolutely fail at it, over and over and over again.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
