ZooM vs Autoklose
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.5 / 5
Value for Money
4.4 / 5
4.5 / 5
Customer Support
4.3 / 5
4.7 / 5
Functionality
4.4 / 5
4.3 / 5
Last Review Written
April 8, 2024
March 16, 2023
Pros/Cons
Pros
- It is a seamless integrated solution that manages interactions between customers, business partners and employees to help companies grow and succeed.
- It wasn't hard to set up the inventory or the invoices, which is great because you always want to share a duplicate with the client, all the data is right there. Customer signature feature is great.
- Experience was wonderful with zoom. Customer service was amazing and made it really easy if we had any questions.
Cons
- At that time, there is a return from the backup. In this case, everything you did in the last 5 minutes may be lost.
- Sometimes the system fails for a while. Not compatible for macOS.
- No control over the slides or going back to reviwe was was in the orientation or meeting. If you go to the commen box you can't see the screen.
Pros
- Great layout, intuitive, easy to import, template suggestions, access to sales training. Ability to create and customize multiple campaigns and email follow-ups is great.
- Solid tool that has all the features I need for outbound cold prospecting. If you can work with GSuite to ensure you're able to mail your desired number of emails/day, you'll be very happy with AK.
- I like how powerful the software is, and how easy it is to automate sales-related tasks which are usually time-consuming. It has a good templating system as well.
Cons
- It was, however, frustrating that it did not connect with SF to easily. Also, it was frustrating that I kept getting locked out of my email when I had large email campaigns go out.
- Very disappointed in the data as I've communicated with the team, which is the primary reason we purchased it.
- It's literally impossible to cancel your account. I tried to cancel my subscription multiple times on the product.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
