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QuickBooks Online Advanced vs Prophix

QuickBooks Online Advanced vs Prophix

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Overall Rating
4.4 (976)
4.6 (116)
Ease-of-Use
4.4 / 5
4.4 / 5
Value for Money
4.3 / 5
4.5 / 5
Customer Support
4.1 / 5
4.6 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
March 13, 2025
February 21, 2025
Pros/Cons
  • Pros

  • Software has been a very useful tool and has saved time and effort on administration time and costs. Being able to track outstanding balances and report at a high level has been very useful.
  • The software is very user friendly and easy to figure out. It is painless and tracks revenue and outstanding A/R and offers extensive reporting features.
  • Overall my experience has been positive in that the greatest needs for me were met- mobility, access, ease of use and unlimited accounts.
  • Cons

  • I've had them tell me to do things that made a small problem much worse, I'm now paying an accountant to try to fix the mess. I've asked for someone more knowledgable and they say there is no one.
  • Also, we were charged more than we thought we would pay and when I called they explained the hidden fees to me.
  • Doesn't listen to customers and has terrible support.
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  • Pros

  • I've had a fantastic experience with Prophix. Their engagement with the organisation, the structure to their implementation process and the online and offline support has been impressive.
  • Awesome product with Rich features, specially the Detail Planning manager as well as its Calculation Engine is robust and very detail oriented.
  • Prophix has help us with better business partner during our budgeting process through there workflow and template process, which are great and easy to use.
  • Cons

  • Connecting more than 20 ERP systems to import data was a challenge. It affected the overall performance and ultimately usage as my company has not fully been able to convert to the cloud version.
  • Our current lack of being able to connect with our current ERP.
  • Integration was painful, but you learn more when you do it yourself right.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2025

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos