QuickBooks Online Advanced vs eCMS
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.3 / 5
4.7 / 5
Customer Support
4.1 / 5
4.7 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
October 1, 2024
November 15, 2023
Pros/Cons
Pros
- Software has been a very useful tool and has saved time and effort on administration time and costs. Being able to track outstanding balances and report at a high level has been very useful.
- The software is very user friendly and easy to figure out. It is painless and tracks revenue and outstanding A/R and offers extensive reporting features.
- Overall my experience has been positive in that the greatest needs for me were met- mobility, access, ease of use and unlimited accounts.
Cons
- I've had them tell me to do things that made a small problem much worse, I'm now paying an accountant to try to fix the mess. I've asked for someone more knowledgable and they say there is no one.
- Also, we were charged more than we thought we would pay and when I called they explained the hidden fees to me.
- Doesn't listen to customers and has terrible support.
Pros
- I have to manage our projects through a variety of stages in order to be successful and this ERP allows me to do that with ease.
- Custom reports, Imaging, Integration with our other software. The "Favorites" shortcut tool is the best, it's a huge time saver for me.
- Their customer support is amazing. So knowledgeable, helpful and kind.
Cons
- The program is extremely slow and frustrating. EspeciallyReports are not running properly.
- The system need a custom installation and very difficult to try to understand.
- I wouldn't say there are elements missing; but instead elements that we have yet to explore within the system.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
