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QuickBooks Online Advanced vs Ellucian Banner
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
3.1 / 5
Value for Money
4.3 / 5
3.1 / 5
Customer Support
4.1 / 5
3.2 / 5
Functionality
4.4 / 5
3.6 / 5
Last Review Written
March 25, 2025
June 6, 2024
Pros/Cons
Pros
- Software has been a very useful tool and has saved time and effort on administration time and costs. Being able to track outstanding balances and report at a high level has been very useful.
- The software is very user friendly and easy to figure out. It is painless and tracks revenue and outstanding A/R and offers extensive reporting features.
- Overall my experience has been positive in that the greatest needs for me were met- mobility, access, ease of use and unlimited accounts.
Cons
- I've had them tell me to do things that made a small problem much worse, I'm now paying an accountant to try to fix the mess. I've asked for someone more knowledgable and they say there is no one.
- Also, we were charged more than we thought we would pay and when I called they explained the hidden fees to me.
- Doesn't listen to customers and has terrible support.
Pros
- I was not involved in that process or I guess I'm not sure what I like best. Well, the S.O.S. page is nice and it's easier to perform journal vouchers usinig S.O.S.
- The new capability of using Chrome is a great feature as well because our entire organization is comfortable with the format.
- Amazing application with many features and modules. Banner Finance in particular is the industry leading software.
Cons
- Cloud support is very disorganized. Communication from cloud techs to customers is very poor, black box.
- They still use 8 character table names!!! The amount of technical debt means if you even wanted to deploy it as a SaaS product, it is nearly impossible, let alone trying to put it up in the cloud.
- It's hard to know what you are doing, and it's very easy to make a mistake that could do a fair bit of damage.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
