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QuickBooks Online Advanced vs Odoo

QuickBooks Online Advanced vs Odoo

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Overall Rating
4.4 (948)
4.2 (1104)
Ease-of-Use
4.4 / 5
4 / 5
Value for Money
4.3 / 5
4.1 / 5
Customer Support
4.1 / 5
3.8 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
October 14, 2024
October 29, 2024
Pros/Cons
  • Pros

  • Software has been a very useful tool and has saved time and effort on administration time and costs. Being able to track outstanding balances and report at a high level has been very useful.
  • The software is very user friendly and easy to figure out. It is painless and tracks revenue and outstanding A/R and offers extensive reporting features.
  • Overall my experience has been positive in that the greatest needs for me were met- mobility, access, ease of use and unlimited accounts.
  • Cons

  • I've had them tell me to do things that made a small problem much worse, I'm now paying an accountant to try to fix the mess. I've asked for someone more knowledgable and they say there is no one.
  • Also, we were charged more than we thought we would pay and when I called they explained the hidden fees to me.
  • Doesn't listen to customers and has terrible support.
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  • Pros

  • One of the greatest strengths of Odoo is its flexibility. The software can be easily adapted to different industries and business models, making it a great choice for businesses of all types.
  • The demo was amazing, incredible, I had an instant love for the tool, the low prices really excited me.
  • The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.
  • Cons

  • It does not integrate into social networks, nor does it manage chat internally (at least, not without losing speed). Your targeting options are scarce.
  • The support is terrible, specially in UAE, the account managers for enterprise never respond and tickets are open for 3 and 4 days.
  • Upon further interaction we realized these needs could not be met. Not only were we not refunded for the hours we had actually utilized, they refused to refund us any of our unused retainer.
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Pricing Range
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$
$
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$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos