--- title: "Creatio CRM vs Dynamics 365 - 2026 Comparison - Software Advice" description: "Creatio CRM vs Dynamics 365 - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/compare/5948-bpmonline/vs/106335-Dynamics-365/" page_type: "comparison" language: "en" --- [Home](https://www.softwareadvice.com/) / [Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/) / Creatio CRM vs Dynamics 365 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated August 3, 2026 # Creatio CRM vs. Dynamics 365: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated August 3, 2026 # Creatio CRM vs. Dynamics 365: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/bpmonline-profile/) [Creatio CRM](https://www.softwareadvice.com/crm/bpmonline-profile/) 4.7 [(150)](https://www.softwareadvice.com/crm/bpmonline-profile/reviews/) Starting Price $40.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Creatio CRM Based on 150 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (31%), Finance & Accounting (17%) and Professional Services (10%) - Top use cases: CRM (29%), Marketing Automation (9%) and Sales Tracking (8%) 86% of users recommend this product [](https://www.softwareadvice.com/product/106335-Dynamics-365/) [Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5839)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Starting Price $50.00per month Free trial Free version Pros: - Integration with Microsoft Suite - Customer relationship management Cons: - High cost - Steep learning curve Who uses Dynamics 365 Based on 5839 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (19%), Professional Services (8%) and Retail, Consumer Goods & Services (8%) - Top use cases: CRM (10%), Business Management (10%) and Dashboard (5%) 68% of users recommend this product [](https://www.softwareadvice.com/crm/bpmonline-profile/) Creatio CRM 4.7 [(150)](https://www.softwareadvice.com/crm/bpmonline-profile/reviews/) [](https://www.softwareadvice.com/product/106335-Dynamics-365/) Dynamics 365 4.4 [(5839)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 150 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.7 Functionality 4.6 4.4 Based on 5,839 reviews Ease of use 4.1 Value for money 4.1 Customer support 4.2 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 5,989 reviews from Lead Generation * * * Calendar Management N/A Campaign Management 5.0 Customer Database 4.9 Email Management N/A Email Marketing 4.4 Lead Capture 4.7 Calendar Management 4.5 Campaign Management N/A Customer Database N/A Email Management 4.5 Email Marketing N/A Lead Capture N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Microsoft WordNot enough reviews ](https://www.softwareadvice.com/cms/microsoft-word-profile/)[ Microsoft ExcelNot enough reviews ](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[ Google ContactsNot enough reviews ](https://www.softwareadvice.com/crm/google-contacts-profile/) [ Microsoft ExcelIntegration rated 4.7 from 59 reviews ](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[ airSlate SignNowNot enough reviews ](https://www.softwareadvice.com/electronic-signature/signnow-profile/)[ LinkedIn for BusinessNot enough reviews ](https://www.softwareadvice.com/crm/linkedin-for-business-profile/) ## Reviews * * * EC Eduardo C.CROComputer Software, 11-50 employees "It enables organizations to start with a specific business challenge and then expand into additional processes and departments without having to introduce multiple disconnected technologies" Jun 11, 2026 ED Emad D.Flight mangerAirlines/Aviation, 1001-5000 employees "It’s so hard to go back here f you make any changes in the first place" Apr 26, 2024 Andrea L.Innovation ManagerTranslation and Localization, 2-10 employees "It has helped us centralize key business processes, including sales management, invoicing, and financial operations, making it easier to manage information and improve collaboration across teams." Jul 20, 2026 Christopher V.Human RelationsNon-Profit Organization Management, 2-10 employees "Dynamics 365 does not tolerate laziness. If you approach it without a rigorous strategy, it will happily let you build a convoluted, over-engineered mess that frustrates your users and bleeds your budget dry." Jul 19, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs Creatio CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/5948-bpmonline/)[HubSpot CRM vs Creatio CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/5948-bpmonline/)[NetSuite vs Dynamics 365](https://www.softwareadvice.com/compare/25483-netsuite-financials-accounting-software/vs/106335-Dynamics-365/)[HubSpot CRM vs Dynamics 365](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/106335-Dynamics-365/)