CRM Analytics vs Happay
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.4 / 5
Value for Money
4.1 / 5
4.5 / 5
Customer Support
4.1 / 5
4.3 / 5
Functionality
4.2 / 5
4.4 / 5
Last Review Written
April 6, 2024
January 18, 2024
Pros/Cons
Pros
- I love how user friendly this is as you can customize the software to your liking and understanding and things are easily accessible.
- It's an amazing platform to bring all of your Salesforce data together in one place and see a truly holistic view of the things that matter. The end user experience is great.
- Product is easy to use and has the option for a lot of different functionality. Reports are helpful and the chatter function is great to have as a cross-check feature.
Cons
- I had trouble finding where the information went after I categorized it.
- Knowledge ramp is a bit difficult to users that have no idea what is it.
- The tool can be very clunky and hard to navigate at times. If you dont know exactly what you're looking for it can be difficult.
Pros
- The best part of this software is, it is very easy to operate and nothing is is their to remember in this part. This is automated and user friendly.
- Both website and app version are excellent and very user friendly. The history and claim status tells you the progress of claim.
- Overall, the experience with Happay has been great. I haven't personally used the customer care but I'm sure they'd also be doing a good job.
Cons
- Points to weak systems and processes, always alarming for a company that deals with financial data and hard money.
- This is the first time, the nominal of my expense and the one directly send to my account is different. I dont know where to blame, but i think there must be unsync to both happay and mandiri.
- People do not cooperate, things didn't get update easily, because of people are suffering, a lot is need to be done.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
