---
title: "Dialpad vs Weave - 2026 Comparison - Software Advice"
description: "Dialpad vs Weave - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/compare/74028-dialpad/vs/158992-Weave/"
page_type: "comparison"
language: "en"
---
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Dialpad vs Weave
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Updated October 19, 2026
# Dialpad vs. Weave: 2026 Comparison
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Updated October 19, 2026
# Dialpad vs. Weave: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/voip/dialpad-profile/)
[Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/)
4.2
[(572)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/)
Starting Price
$27.00per month
Free trial: Available
Free version: Not available
Pros:
- Multi-device support
- Mobile app
Cons:
- Customer support issues
- Unreliable call quality
Who uses Dialpad
Based on 572 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (18%), Professional Services (13%) and Finance & Accounting (9%)
- Top use cases: VoIP (9%), Business Phone Systems (9%) and Call Center (8%)
69% of users recommend this product
[](https://www.softwareadvice.com/product/158992-Weave/)
[Weave](https://www.softwareadvice.com/product/158992-Weave/)
4.4
[(705)](https://www.softwareadvice.com/product/158992-Weave/reviews/)
Starting Price
$199.00per month
Free trial: Not available
Free version: Not available
Pros:
- Real-time communication
- User-friendly interface
Cons:
- Customer service
- Glitches and bugs
Who uses Weave
Based on 705 reviews
- Popular among: Small businesses
- Most common industry: Health & Medicine (88%)
- Top use cases: Appointment Reminder (34%), Appointment Scheduling (25%)
72% of users recommend this product
[](https://www.softwareadvice.com/voip/dialpad-profile/)
Dialpad
4.2
[(572)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/)
[](https://www.softwareadvice.com/product/158992-Weave/)
Weave
4.4
[(705)](https://www.softwareadvice.com/product/158992-Weave/reviews/)
+
Add product
Add product
## Dialpad vs Weave: At a glance
* * *
Product ratings at a glance
| | Dialpad | Weave |
| --- | --- | --- |
| Overall rating | 4.2
572 reviews | 4.4
705 reviews |
| Ease of use | 4.3 | 4.5 |
| Value for money | 4.1 | 4.1 |
| Functionality | 4.2 | 4.3 |
| Customer support | 4.0 | 4.0 |
| Ease of deployment | 4.0 | 4.1 |
Best in comparison
Looking for better customer support? Ask an advisor for high-rated alternatives
Looking for better customer support? Ask an advisor for high-rated alternatives
Looking for better customer support? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 1,277 reviews from Call Recording
* * *
Agent Interface
4.7
Appointment Scheduling
N/A
Calendar Sync
N/A
Call Reminders
N/A
Chatbot
4.0
Computer Telephony Integration
4.7
- Computer Telephony Integration: 4.7
- Agent Interface: 4.7
- VoIP Connection: 4.6
- IVR: 4.4
- On-Demand Recording: 4.3
- Reporting/Analytics: 4.3
- Automated Routing: 4.3
- Call Recording: 4.3
- Archiving & Retention: 4.2
- Caller ID: 4.2
- Chat/Messaging: 4.1
- Call Monitoring: 4.1
- Voice Mail: 4.1
- Activity Tracking: 4.1
- Call Logging: 4.0
- Online Voice Transmission: 4.0
- Call List Management: 4.0
- Call Routing: 4.0
- Call Center Management: 4.0
- Contact Management: 3.9
- Mobile Access: 3.9
- CRM: 3.9
- Video Conferencing: 3.8
- Alerts/Notifications: 3.7
- Automatic Call Distribution: 3.6
- Communication Management: 3.6
- Call Transfer: 3.5
Agent Interface
N/A
Appointment Scheduling
4.2
Calendar Sync
4.7
Call Reminders
4.3
Chatbot
N/A
Computer Telephony Integration
N/A
- Communication Management: 5.0
- SMS Messaging: 4.9
- HIPAA Compliant: 4.8
- Online Voice Transmission: 4.8
- SMS Reminders: 4.8
- Interaction Tracking: 4.8
- Task Management: 4.8
- Customer Database: 4.8
- Collaboration Tools: 4.7
- Calendar Sync: 4.7
- Booking Management: 4.7
- Voice Mail: 4.7
- Real-Time Chat: 4.7
- Multi-Channel Communication: 4.7
- Mobile Alerts: 4.6
- Review Request: 4.6
- Availability Management: 4.5
- Real-Time Notifications: 4.5
- Activity Tracking: 4.5
- Surveys & Feedback: 4.4
- Confirmations/Reminders: 4.4
- Mobile Access: 4.4
- Activity Dashboard: 4.4
- Reminders: 4.4
- Forms Creation & Design: 4.4
- Personalization: 4.4
- Appointment Management: 4.4
- Chat/Messaging: 4.4
- Call Recording: 4.3
- Review Monitoring: 4.3
- Online Booking: 4.3
- Calendar Management: 4.3
- Alerts/Notifications: 4.2
- Appointment Scheduling: 4.2
- Contact Management: 4.2
- Contact Database: 4.2
- Workflow Management: 4.2
- Customizable Forms: 4.2
- File Sharing: 4.2
- Data Import/Export: 4.2
- Email Campaign Management: 4.1
- Customer Experience Management: 4.1
- Customizable Fields: 4.1
- Dental Practice Management: 4.1
- Client Management: 4.1
- List Management: 4.1
- Reporting & Statistics: 4.1
- Call Monitoring: 3.9
- Feedback Management: 3.9
- Negative Feedback Management: 3.8
- Scheduling: 3.7
- Call Routing: 3.7
- Reporting/Analytics: 3.6
- Dashboard: 3.6
- Third-Party Integrations: 3.6
- PBX: 3.5
- Call Conferencing: 3.5
- IVR: 3.3
### Wondering if these products fit your needs?
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* * *
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## Reviews
* * *
Positive review:
JR
Jennifer R.
Teacher
E-Learning, 501-1000 employees
"The platform is user-friendly, works well across devices, and helps streamline communication with staff, students, and families."
May 25, 2026
Negative review:
SG
Skyler G.
Quality Manager
Construction, 51-200 employees
"Live chatting with a person or getting someone on the phone is difficult."
May 19, 2026
Positive review:
JR
Jennifer R.
Teacher
E-Learning, 501-1000 employees
"The mobile access and call management features were especially helpful for staying organized and responsive throughout the school day."
May 25, 2026
Negative review:
JN
James N.
DIRECTOR
Health, Wellness and Fitness, 2-10 employees
"Absolutely horrible experience with Dialpad, Initially it was fine, however as soon as I had any technical issue it gets passed from team member to team member all telling me to do the same thing that did not fix the issue."
Nov 11, 2024
Positive review:
AL
Ariel L.
Director of customer support and success
Marketing and Advertising, 11-50 employees
"It allows us to have call centers with multiple agents that are part of a team get calls routed based on a specific preference, which is also ideal for both support and sales."
Jun 5, 2025
Negative review:
EL
Elisabeth L.
Co-founder
Design, 201-500 employees
"We can not rely on the reporting as it is glitchy. When doing something very simple like searching for a call history."
Nov 2, 2024
[Read all reviews](https://www.softwareadvice.com/voip/dialpad-profile/reviews/)
Positive review:
ML
Maria L.
Remote Front Desk
Hospital & Health Care, 11-50 employees
"As a remote worker, it has become an essential part of my daily routine — handling calls through the softphone, managing text messages, faxes, and internal team communication all in one place."
Jun 16, 2026
Negative review:
LC
Louise C.
Patient Care Coordinator
Cosmetics, 11-50 employees
"While Weave was generally easy to use, occasional delays with messages or syncing issues could be frustrating and sometimes impacted workflow efficiency."
Jun 16, 2026
Positive review:
ML
Maria L.
Remote Front Desk
Hospital & Health Care, 11-50 employees
"Beyond calls, we use it constantly for text messages and faxes, keeping all communication in one place and easy to triage."
Jun 16, 2026
Negative review:
IW
Isla W.
Product Manager
Computer Software, 201-500 employees
"Navigating between patient records and appointment bookings isn't always intuitive, and I occasionally find myself tapping around more than I'd like to get where I need to go."
Apr 4, 2026
Positive review:
AL
Abby L.
Administrative Coordinator
Hospital & Health Care, 2-10 employees
"I have been using Weave for over three years now and it truly helps our office with every aspect of communication - chatting with team members within the office, being able to text patients, and sending digital forms."
Feb 27, 2025
Negative review:
SC
Sarah C.
APRN
Medical Practice, 2-10 employees
"There are multiple missing files from faxes being missed and confusion trying to work with other providers and facilities with a temporary fax number."
Dec 26, 2025
[Read all reviews](https://www.softwareadvice.com/product/158992-Weave/reviews/)
## Customer support
* * *
Dialpad
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
Weave
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
## Training options
* * *
Dialpad
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
Weave
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[RingEX vs Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/vs/office/)[Vagaro vs Weave](https://www.softwareadvice.com/compare/88220-vagaro/vs/158992-Weave/)