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Cirrus Insight vs Groove

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Updated January 15, 2026

Cirrus Insight vs Groove: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$14.00

per month

$29.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
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Inbox Management
5.0
Knowledge Base Management
5.0
Support Ticket Management
5.0
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Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
Salesforce Platform
Salesforce Platform
Microsoft 365
Microsoft 365
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GitHub
GitHub
Mailchimp
Mailchimp
Meta for Business
Meta for Business
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Pros / Cons
  • CI seamlessly interfaces with Salesforce, allowing us to view client information and history right from our email sidebar.
  • Another daily pain is when selecting another tab (instance) of Gmail, cirrus presents a sidebar that says, "Let's put this app to work!" When you're ready to go to work, you're required to click the "Continue" button, only to be greeted with another sidebar that says "Get More Done" that 'promotes/sells' cirrus features Book Meeting, Follow-Up Reminders, Sales Email Campaigns, Email Templates. If you do not select the "Get To Work!"
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  • I use it daily (almost 2-3 hours working through Groove emails) and receive suggestions, summary and edit the message according to the customers I am sending it to feels great and changed the pov for our customers too as they felt communication was more personalised.
  • It has allowed us to successfully gain visibility into the various requests from our customers and is playing a huge role in team members being able to support each other more effectively!
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Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.2/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad