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eSchedule vs Planday
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.4 / 5
Value for Money
4.6 / 5
4.2 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
August 10, 2018
November 1, 2024
Pros/Cons
Pros
- LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews. App is fantastic and employees love it.
- That the support has always been excellent. This software has had a significant impact on my ability to manage my staff in a way that is efficient for them and our office.
- Great sales, customer service, training, and tech personnel. Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers.
Cons
- We cancelled 6 weeks before the contract was due to start but they charged us for 12 months anyway. We asked to speak to a senior manager.
- My office uses a practice management system with next to zero HR functions, a terrible time clock, and no integration with platforms from other vendors.
- This made the software very difficult to use. I found that it was also difficult for staff to request time off.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
