SimplePractice vs Rethink
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.3 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4.4 / 5
4.1 / 5
Last Review Written
September 6, 2024
September 5, 2024
Pros/Cons
Pros
- My overall experience is wonderful because the software and platform are perfect for therapist.
- I like that I can easily plug in changes or updates to my schedule at any time and the mobile app is amazing. I also like that you can send automatic reminder emails to clients prior to sessions.
- Mostly user-friendly, responsive and helpful customer support, customizable templates, clear video, easy client onboarding and billing, great value for the price.
Cons
- I have a data base now that I use who program is awful and childish but they are able to create the reports I need. Its sad this program is missing the one thing i need more than anything.
- This process can take a few days which is frustrating when many problems can be managed with a quick phone call.
- Stay away...you will leave once an audit occurs and they refuse to provide you your own records.
Pros
- Their onboarding and support teams are efficient and proactive. It is clear management cares about their clients and is invested in their success.
- Overall, ReThink has been amazing. The Customer service responds within hours to any concern, and consistently seeks feedback on how they can make their already amazing software better.
- This means we have not only consistent, but quality communication with a team dedicated to improvement.
Cons
- It's a little awkward to filter out errors when technicians make a mistake in data collection after the appointment has been verified. We HATE the interval and duration timers.
- None of the staff seem inconvenienced by my ongoing questions or mistakes. This is my first business and getting started couldn't have been easier.
- The plans are fairly useless to us in the field as they are not designed for clinical practices. The behavior reduction program layout makes it too simple to just check a lot of boxes.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
