# Birdeye vs Reputation - 2026 Comparison - Software Advice > Birdeye vs Reputation - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/86768-birdeye/vs/171769-Reputation-com --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Birdeye vs Reputation Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated May 7, 2026 # Birdeye vs. Reputation: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated May 7, 2026 # Birdeye vs. Reputation: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/online-payment/birdeye-profile/) [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - User-friendly platform - Review request automation Cons: - Contract and cancellation - Feature limitations Who uses Birdeye Based on 704 reviews - Popular among: Small businesses - Most common industries: Health & Medicine (25%), Professional Services (18%) and Construction (9%) - Top use cases: Review Management (27%), Reputation Management (19%) and Customer Experience (11%) 85% of users recommend this product [](https://www.softwareadvice.com/product/171769-Reputation-com/) [Reputation](https://www.softwareadvice.com/product/171769-Reputation-com/) 4.4 [(184)](https://www.softwareadvice.com/product/171769-Reputation-com/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Reputation Based on 184 reviews - Most common industries: Health & Medicine (24%), Real Estate (22%) and Transportation (20%) - Top use cases: Reputation Management (21%), Customer Experience (10%) and Social Media Management (10%) 70% of users recommend this product [](https://www.softwareadvice.com/online-payment/birdeye-profile/) Birdeye 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) [](https://www.softwareadvice.com/product/171769-Reputation-com/) Reputation 4.4 [(184)](https://www.softwareadvice.com/product/171769-Reputation-com/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 704 reviews Ease of use 4.7 Value for money 4.5 Customer support 4.6 Functionality 4.6 4.4 Based on 184 reviews Ease of use 4.5 Value for money 4.3 Customer support 4.3 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 888 reviews from Survey * * * Campaign Management 4.1 Customer Experience Management N/A Multi-Channel Distribution N/A Negative Feedback Management N/A Reporting/Analytics N/A Response Management 4.6 Campaign Management N/A Customer Experience Management 4.8 Multi-Channel Distribution 5.0 Negative Feedback Management 5.0 Reporting/Analytics 4.5 Response Management 4.7 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Constant ContactNot enough reviews ](https://www.softwareadvice.com/marketing/constant-contact-profile/)[ DealerCenterNot enough reviews ](https://www.softwareadvice.com/accounting/dealercenter-profile/)[ Covetrus PulseNot enough reviews ](https://www.softwareadvice.com/veterinary/evetpractice-profile/) [ Salesforce PlatformNot enough reviews ](https://www.softwareadvice.com/app-development/salesforce-platform-profile/)[ Web.comNot enough reviews ](https://www.softwareadvice.com/ecommerce/web-com-profile/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/) ## Reviews * * * Steven L.Digital Marketing DirectorReal Estate, 1001-5000 employees "Birdeye has helped our company grow customer reviews substantially, integration with our management software has aided in making sure no one is missed." May 5, 2026 GY Ghiwa Y.IT managerAirlines/Aviation, 11-50 employees "Some of the most useful advanced features are only available on higher-tier plans, which may not be ideal for everyone." Nov 28, 2025 ML Mor L.Senior Presales EngineerInformation Technology and Services, 51-200 employees "I loved how Reputation provides us with innovative and customized options to follow all reviews in one space, to help us improve engagement with the audience." Jan 7, 2025 MJ Maria J.Marketing ManagerReal Estate, 501-1000 employees "Their support team isn't as knowledgeable about the program as they should be." Jun 9, 2024 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Trustpilot vs Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/trustpilot/)[Brand24 vs Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/brand24/)[UmfrageOnline vs Reputation](https://www.softwareadvice.com/compare/171769-Reputation-com/vs/449992-Enquetes-Maken/)[Google Forms vs Reputation](https://www.softwareadvice.com/compare/171769-Reputation-com/vs/179230-google-forms/)