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Lucidchart vs Appian
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.2 / 5
Value for Money
4.4 / 5
4.2 / 5
Customer Support
4.3 / 5
4.2 / 5
Functionality
4.4 / 5
4 / 5
Last Review Written
November 26, 2024
December 24, 2023
Pros/Cons
Pros
- A solid 8/10, highly recommended for those seeking a visually appealing and functional diagramming solution.
- Lucidchart makes it a fun to create complex diagrams with the help of FAQs and forums. I love using Lucidchart and my subordinates say they also love the simplicity of this app.
- Lucidchart has the great expertise of making awesome graphical charts and diagrams which are very useful.
Cons
- What I dislike the most is that it's hard to navigate within the document when you have a lot of elements. You cannot drag and move across the page.
- My only complaint is that Lucidchart mixes notation from Crow's Foot and Chen's notation, making some aspects of the design slightly confusing based strictly on the theory of ERDs learned in class.
- This bad user experience could have been avoided by simply letting me know beforehand.
Pros
- Good workflow, Still to mature into a robust tool with better ui capabilities + performance monitoring and debugging capabilities.
- Great experience using the product very intuitive and powerful. Like the product roadmap and where the product is headed in the future.
- Overall very good & exciting to use Appian for all BPM needs & automate the complex processes with good user experience.
Cons
- Frequent updates can be annoying. Lack of documentation is a huge problem since you cant just google for answers.
- There is no case management designer and I think it s missing when you work with business.
- Inability to customize set features in platform.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
