Sopro vs HubSpot Marketing Hub
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.3 / 5
Value for Money
4.5 / 5
4.2 / 5
Customer Support
4.9 / 5
4.4 / 5
Functionality
4.7 / 5
4.4 / 5
Last Review Written
May 24, 2024
October 2, 2024
Pros/Cons
Pros
- The level of support was appreciated and all of the team are customer-centric. A really good group of people with a very effective tool.
- Our account manager has been outstanding - really listening to our needs and coming up with great ideas and solutions to drive leads to our business.
- The fact that they have a client portal with the different lead types (positive response, referral, and deferred interest) is really useful. They have good customer service also.
Cons
- The parameters of LinkedIn profiling can prove limiting (e.g. employee size, lack of turnover information).
- Unfortunately the CRM system that we utilise does not easily integrate with SoPro, which makes it slightly more difficult to integrate our various marketing approaches.
- Software did not allow to target specific customers, exclusion list is critical to stop emails going to existing customers.
Pros
- It helps in organizing your relationship with customers and helps in tracking leads. It helps in growing more traffic and converting them into visitors.
- It also has flexible learning time so there is no pressure on finishing it. There are helpful emails that followthrough on your progress with an amazing customer support staff that I loved.
- It has very good reporting capabilities and gives a good snapshot of all the marketing and sales activities going on in the organisation.
Cons
- The only possible thing to dislike is the percentage threshold for Unsubscribes. Which can be annoying depending on the size of your audience.
- One error in workflow or sequence can cause HAVOC across your account. There is no way to revert issues without manually fixing them.
- Due to my lack of fluency in English, I ended up leaving some courses incomplete. And I believe that it did not happen only with me.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
