TeamViewer Remote vs Zoom Workplace
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.4 / 5
4.5 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
September 24, 2024
October 2, 2024
Pros/Cons
Pros
- This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.
- I love when clients have access to this software because it it a great way to have remote meetings and can be accessed on various workstations. Perfect for my hectic schedule and on the go lifestyle.
- I like the possibilities and simplicity. It's an excellent software to help collegues and customers.
Cons
- Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.
- There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.
- Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.
Pros
- I like the Instant Meeting function the most. It is so easy to invite a colleague to join a meeting quickly, which really improves the efficiency.
- I am very glad to say that i am very satisfied with zoom application. It is most widely used in world and having best features for remotly confrencing.
- The ability to seamlessly involve hundreds of participants at the same time as well as easy UI makes Zoom an amazing alternative to other competitors.
Cons
- If your wifi connect is bad it can cut in and out. Whenever someone enters the meeting a sound plays that can be very annoying when your trying to listen to a presentation and someone joins late.
- If you have set it to 9.30am, if somebody has technical problems at their end they will miss it because one cannot change the time from 9.30am to later.
- This could be very frustrating as some attendees are disruptive whether that is on purpose or not. This makes it very hard for some people to learn and to teach etc.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
