Get Your Free Advice
Home

/

Business Intelligence Software

/

accessiBe vs Lucky Orange

accessiBe vs Lucky Orange

Get Price Quote
Get Price Quote

Add to Compare

Overall Rating
4.8 (49)
4.7 (229)
Ease-of-Use
4.9 / 5
4.7 / 5
Value for Money
4.7 / 5
4.6 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.8 / 5
4.6 / 5
Last Review Written
October 2, 2024
November 20, 2024
Pros/Cons
  • Pros

  • It is super easy to install! it is super easy to use and it has saved a lot of our customers from ADA Compliance lawsuits.
  • Overall my experience with accessiBe has been excellent. The ease of use and setup has been unmatched compared to any other software regarding accessibility.
  • We are a big company and this software helps us stay compliant in many different areas with its many different abilities. It's definitely a great tool.
  • Cons

  • Potential clients can be lost because of an inaccessible website or app. It's about doing the right thing in the long run, though.
  • How hard it was to actually purchase. Confusing that we had to try the trial first and then able to buy.
  • Expensive and the interface on the implementation platform is a little confusing at times.
Read all user reviews
  • Pros

  • Sensitive content hidden] was great. Very happy with the onboarding meeting I had with him, he was excellent.
  • The ability to see screen sizes and browser types have been really helpful. Obviously being able to see what the customer's journey looked like is of great value.
  • I like to use this system as a starting point for keyword research and competition. I know it does a lot of other cool things that I like as well, but for me, I find the Kombat section most helpful.
  • Cons

  • The current system of the heatmap loading over the page can confused people.
  • Also, all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups).
  • LuckyOrange allowed me to stop the guess work.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Explore product images
Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos