All BambooHR Reviews
1-25 of 2,690 Reviews
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Kurt
Construction, 501 - 1,000 employees
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
BambooHR Review: BambooHR The First & Last Solution For HR Needs.
Robert A.
Verified reviewer
Commercial Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2024
BambooHR Works Well
The switch to BambooHR was made prior to me coming here but we have had great experience with it since I have been here.
PROSWe use this service everyday for timekeeping and accurate payments. It works well, the interface is clean and clear and it does everything we need it to.
CONSThe app is very helpful, especially in situations where a computer is not accessible BUT sometimes it does glitch and freeze.
Nancy
Security and Investigations, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2024
BambooHR Review
Ease of use-light hearted for employees.
CONSRestrictive when it comes to payroll input and expense labelling..
Reasons for switching to BambooHR
to integrate with our tracking program which ADP could not do.
Edem
Food Production, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2023
The Recommended Go-to Platform for Businesses
Through this platform, I am able to know what is happening to my business. If I am making progress or experiencing shortfalls. Also, my business has seen some level of seriousness since this system was implemented. Overall, I will say it is a great platform
PROSBambooHR has some great integrations. For example, the platform allows me to know when my co-workers are out of the office or even celebrating a birthday.By far, Bamboo is a great platform.
CONSOne time, i had some challenges and I needed customer support, but the response was a bit late. I don't really know if it's still like that. But I still got the help I needed.
Reason for choosing BambooHR
I found their BambooHR platform quite easy to navigate even before I started using it. Again, I watched a YouTube video for better understanding, before using it.
Sarah
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
BambooHR is a comprehensive and easy-to-use HR software
In terms of HR functions, BambooHR handles everything. Our human resources department and management can benefit much from this system. BambooHR serves many uses for many divisions. Every day, the human resources team uses BambooHR because it is quick, simple, and easy to use.
PROSThis HR management system is both feature-rich and user-friendly. The user interface is made user- and administrator-friendly. The site is user-friendly, and my staff appreciates how straightforward the features are.
CONSOne of BambooHR's less enticing characteristics, in my opinion, is its pricing structure. We are a very young company, thus cost-effectiveness is of paramount importance. Unfortunately, it appears that BambooHR's rates are out of reach for startups like ours.
Reasons for switching to BambooHR
We've been able to monitor employee progress more closely and streamline HR processes thanks to BambooHR, which has contributed to our company's growth and success. By eliminating mundane tasks, BambooHR has greatly reduced the workload of our HR department, allowing them to focus on more important, strategic projects.
Jessica
Medical Devices, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2023
Ease of use for all our HR needs
We were impressed by the ease of use and implementation. It was an easy transition for our managers and employees and has impacted our HR processes for the better. We use the employee goals and feedback and this has helped us increase our employee satisfaction. The reporting system has been most useful for our accounting and payroll departments.
PROSWe've been most impressed with the ease of use for our company. Using the employee goals and feedback system has helped immensely.
CONSWe have not had any complaints about the system so far after almost a year of use.
Reasons for switching to BambooHR
We needed a more comprehensive HR system.
NATHAN
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2024
Great platform
Bamboo was very easy to set up. The implementation team was great and did a lot of the work.
CONSSome of the features that are available do not work/integrate with our other software (Payroll)
Reason for choosing BambooHR
Price and customerservice were much better with Bamboo.
Daria
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2024
Standard value for its cost
It aids in gathering and centralizing HR-related data.
CONSAbundance of features that are less practical, and a deficiency in automated processes
Reasons for switching to BambooHR
No, I find Workday to be significantly better and more beneficial.
Carla
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
We love bamboo
Bamboo is a very friendly HRIS, super intuitive, and easy to use, you can have everything in the same platform, your ats, performance reviews, files of each employee, surveys, onboarding, for the employees is very easy to use, ask for their vacations, see the org chart and check their info and documents anytime they want.
CONSHonestly i like it very much, i will just add more things to the module of performance reviews because it can be a little bit limited
Alexandra
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed September 2023
Will take employee management to the next level!
BambooHR has saved us a tremendous amount of time from applicant tracking to keeping track of paid time off. It's easy use, and the data that's provided through reports really helps me see the big picture.
CONSI wish more features were available in the mobile app. Sometimes, I need more information on the go and can't access it.
Kurt
Construction, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
BambooHR was the RIGHT CHOICE for us!
The ease of implementation was fantastic -- and every member of the BambooHR team with whom we have worked has been amazing. The Sales Associate knew the product and made us feel comfortable and answered every question. Our Implementation Manager was likely the best that I have ever worked with -- and I have been involved with countless HRIS and payroll implementations.
CONSTechnical support is extremely responsive and helpful however, we are finding that the queue to wait for Online Chat support is longer and taking more time. It was fairly routine to have anything answered within 5 minutes however, now I have seen the queue take as long as 40. I am not sure if this is due to staffing or the questions are more complex however, it is a noticeable difference.
Reason for choosing BambooHR
Ease of implementation, speed of implementation (five weeks!) and an extremely user-friendly interface -- our entire Company loves it from the President on down!
Annique
Insurance, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
Bamboo HR in a Caribbean Context
Very good experience. Thier levels of service is consistent from the sales team to support team. This makes approaching them with queries or concerns extremely easy. Feedback is timely and consise.
PROSBamboo removes the use of multiple systems and platforms that don't speak to each other . All employee data from oboarding to offboarding is housed in one area where relevant persons have the relevant access to view. Ease of use and acces to mulitple learning experiences also sets Bamboo apart from other systems tested.
CONSThere are a few things in the Performance module that are not customizable. In our context scoring is extremely imortant to us. Notifications on when persons complete reviews would also make this more effecient. Right now I have to manually check to see who is completed.
Marlene
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Impressive HR Tool
It has been wonderful. The support team is knowledgeable and offers ideas to streamline HR processes.
PROSIt's easy to use and has the ability to organize and streamline HR processes in one great program!
CONSMore robust Hiring Module - allow open positions to be converted to internal offers.
Reason for choosing BambooHR
Our CTO highly recommended the product.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2020
Great HR Information System for medium size business
Moved all employment contract management online, leave management, onboarding, offboarding, personal details maintenance through self serve functionality, process workflows and performance management.
PROSModern HR information system with great broad feature set for medium size businesses. Excellent for leave management, request, approval and tracking.
CONSIs based out of the US and orientation is by default to US customers. Works for Australia customers but is a bit short on handling contractors, more permanent focused, and support hours do not cover Australia timezone which has caused some issues.
Reason for choosing BambooHR
Great user interface, custimisable, simple to use and configure, right featureset and complexity for our size of organisation.
Reasons for switching to BambooHR
BambooHR offered us so much more in terms of features and functionality than we would ever invest to build internally. The user experience was modern and easy to use from signing up a new staff member, to onboarding them and maintaining their HR and Leave records. Removed significant risk from process errors, failed notification of employment changes and record keeping for signed contracts. Moved from paper to fully online!
Rikki
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Huge Promoter of BambooHR
I generally come into Companies as an HR Leader somewhere between 50 and 100 employees and Bamboo is a simple implementation and give not only me every tool I need to do my job, but also helps other teams as far as reporting and accountability is concerned. It's everything I could as for and more.
PROSI have implemented BambooHR as our primary HRIS system at 3 companies now. Bamboo is so intuitive training is a breeze. Whenever anything pops up I don't have an answer to Help desk is an IM away. Reporting cannot be beat. Hands down the easiest most intuitive HRIS our there for HR Professionals and Employees.
CONSI wish there were more options within the review portal. Like having the ability to do quarterly assessments AND a formal annual assessment that combines all the quarterlies. Even though we have a quarterly assessment process at our Company people also want to traditional annual and we have to do that all manually outside of the system currently.
Reason for choosing BambooHR
Bamboo allows us a lot of flexibility to design it the way that works best for our company and our people that's didn't wrap us into anything additional we didn't want or need.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
BambooHR is delicious!
We've been able to create tables to house our faculty credentials for tracking and reporting purposes. The signature documents and workflow has helped us reduce the time to create, email, and record faculty contract from several hours to 15 minutes. The eNPS survey has been a great way to monitor employee engagement every six months. We take the feedback provided in that survey and other communication channels and have made improvements in a number of areas that are important to staff and faculty.
PROSIf I were a Panda (HR Administrator), I'd eat BambooHR every day. It's delicious compared to other common HR software forage I've tried. The modern look and feel of BambooHR is terrific. Our staff love the look and ease of use. As a one person HR team with 250 employees, BambooHR makes payroll, performance management, time tracking, and attendance a breeze. Take a nibble and taste the difference!
CONSThe two items as an HR admin. that can be time consuming and a frustration are tracking training and benefit administration. It would be amazing if BambooHR would integrate with training platforms for single sign-on and training status updates on the employee profile. We use a third part benefits administration platform for benefits enrollment. They take care of the file feeds to carriers and billing. Any changes on that platform then must be updated in BambooHR for the deductions to roll over to payroll. The extra steps take time and can lead to error.
Reason for choosing BambooHR
Ease of use, ability to customize, and straightforward pricing model.
Reasons for switching to BambooHR
Easy of use and cost.
Italia
Events Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
BambooHR makes our work easier!
I overall loved the whole experience, from the introduction, sales/acquisition of the software, to the onboarding and data transfer. The Salesperson and Project Manager of our account made us feel decided about Bamboo from the very first approach. We feel candidate onboarding and administration of our personnel in the Company has become much more manageable.
PROSWhat I like the most about Bamboo is that tracking PTO, benefits, and celebrations is much easier compared to other software we've used before. This unique "social network" design has made it user-friendly for our employees regardless of their age.
CONSWhat I didn't love is that we couldn't find integration with LinkedIn for job postings. We had to use LinkedIn externally for recruiting.
Reason for choosing BambooHR
Price, features
Reasons for switching to BambooHR
We needed a more accurate / visible PTO tracking.
Sara
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
BambooHr is the most intuitive HR software available
My company had a lot of manual processes before we started using Bamboo. Bamboo simplified these procedures and freed up time that I could put toward other responsibilities. A certification tracking system was recently implemented. It wasn't as easy to set up as I'd hoped, but with the help of customer service, we're all set up and everyone (including managers) is getting reminders about upcoming courses and certifications.
PROSAs an HR manager, BambooHR equips me with resources to improve workers' lives on the job. In times of need, I receive prompt assistance from BambooHR. Simply put, Bamboo HR is a joy to work with. It's user-friendly enough for small businesses without a human resources department to implement and utilize with no training.
CONSIf we had a little more leeway, we could replace the generic performance assessment questions with ones specific to our company.
Reasons for switching to BambooHR
When compared to the alternatives we've looked into, the costs are low, and the system can scale with your business. Modules (payroll, performance) can be added on as needed, allowing you to scale up only when you're ready to do so.
Bethany
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
BambooHR makes my work life so much easier!!
Overall, very happy with BambooHR’s performance!! I recommend it to anyone who I know could benefit from it. Streamlines so many aspects of my day to day - hiring, onboarding, time clock, employee performance management, payroll, employee pulse surveys, .. the list goes on!
PROSEasy time-trackingPhone app makes it easy for coworkers to check time card Company-wide announcements (alert on phone if you have the app) Personnel documents all stored in one placeCan push out new procedures that require a signature after the coworker reviewsStreamlines the onboarding process Hiring platform is convenient and you can build templates for scheduling phone screenings and interviews You can process payroll right in BambooHRAttendance notes – we set it so that coworkers can see them, but you can keep them hiddenNotes – we set it so managers and admin can see those notes, but not the coworker. Good for documenting verbal warnings
CONSIf you have a custom general ledger or another payroll report, they will build it for you, but it takes awhile to get it all sorted out We don’t pay the extra fee for benefits administration through BambooHR since we already use Employee Navigator through our benefits management group. (I have to manually select the benefits the coworkers choose to update their payroll deductions)
Reasons for switching to BambooHR
ease of use and so many more capabilities than just time clock
Lillian
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
The ATS has been a huge help in the recruitment process
When it comes to personnel data, Bamboo handles everything. The HR department and upper management benefit greatly from this system's increased efficiency. The convenience of having everything in one place, rather than scattered everywhere.
PROSThe HR software is all-encompassing and user-friendly. Administrators and end users alike will appreciate the streamlined UI and pleasant UX they provide. My team has found the platform to be very user-friendly and productive.
CONSIt irritates me because any time I make an update to anything, it needs to be approved first, but I don't think this is something that happens everywhere; rather, I think it's more of a company permissions issue.
Reasons for switching to BambooHR
The clarity of the parts and the ease with which one may locate relevant documents, colleague contact information, departmental structure, etc., are both noteworthy features.
Krista
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Great HR software
My experience has been great. Without BambooHR I would be buried in paper files. I love having data in one location, it makes it easy to assist employees. Not only that but it adds a self service component for employees. They can update their personal information without needing HR or payroll services. BambooHR implements change on an on-going basis, they rollout a 30/30 video that shows what has changed and what is coming. Our team is excited to see what is coming next.
PROSBambooHR is user friendly, everything flows, and makes sense. If you get stuck you can go to the help center, chat with someone, or pick up the phone. The mobile app allows employees to upload pictures of work notes and HR is notified when they do so. This has SAVED us during the pandemic.
CONSHIRING- I would love to see an integrated calendar within hiring. Currently, if you schedule an appointment you also need to add to your outlook calendar. REPORTS- I would love to see an alphabetize by last name option with all reporting. Most HR and payroll work alphabetically.
Reason for choosing BambooHR
It was affordable, user friendly, and had so many features we needed.
Rick
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Do What you do best and Outsource the rest ... to BambooHR.
We simple don't have employee related issues falling through the cracks anymore. Now our managers have time to actually visit with and get to know our people rather than fumbling through bureaucratic gunk to make sure we're "legal".
PROSBambooHR is super simple and easy to use. The software and the people behind it truly live up to the mission of allowing me to do what I do best (which is not HR management.)
CONSNothing to report in this section. BambooHR does exactly what I want it to.
Reason for choosing BambooHR
Ease of use.
Reasons for switching to BambooHR
BambooHR allowed us to have our employee information at our fingertips rather than in another party's hands. If I need information I simply pull the report or look it up instead of asking for the information from someone else. The last thing we looked into was cost and it turned out that BambooHR is about 25% of what we were paying the accounting firm. That made it a "no-brainer"...better access to data, easier to use, additional resources for managing benefits, onboarding, training, compensation...for less money.
Lesley
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Thank you BambooHR!
The reporting tool is excellent. It has allowed us to analyse sickness and timeoff especially over the last 2 years during the pandemic. We also used API to access everyone's phone number to send a text message update at the start of the pandemic to let everyone know what course we were taking. On a broader note, the Employee Survey has given us areas to address and we are improving our eNPS score every 6 months, which is great for employee engagement. We have recently started using the Hiring function which is proving very popular with the management team, allowing them to record their comments and share with others their thoughts on CVs and candidates, as well as being able to email the candidate through BambooHR, making an offer and onboarding. Great to have this functionality all in one place, it makes for a more efficient process.
PROSThe software is easy to navigate and employees love using it. We have integrated it with other applications which works well allowing us to keep track of training. Best use has been through Time Off, Perfomance Management, Hiring, Onboarding/Offboarding, eNPS Employee Satisfaction Surveys and the reporting is excellent. Also, very happy with help and support you get from the BambooHR team. I have asked for additinal tabs to track secruity clearances and various other things, nothing is too much trouble.
CONSI would like to see the 'signature' aspects improved. I have starting using this a lot, but have issues with not being able to access external emails for contract signing capability. Also, when my forms are being completed, during the process of going from one person to another, the text runs off the form. It corrects itself once the final signature is complete, but this could be vital information which is missed by the final signer.
Reason for choosing BambooHR
The price was right for us, it was recommended by a member of the team who had used it at a previous company and the BambooHR team have always been great to deal with.
Christine
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
BambooHR Gets the Job Done for a Small business Organization
Overall, I am very happy with using BambooHR. The employee self serve system is user-friendly and easy to use. Employees love BambooHR compared to our last system. It is a big improvement. Employees also like the mobile app. It gives employees and managers the ability to keep track of employee information anytime and anywhere.
PROSAs a one-person HR shop, BambooHR has made my professional life easier. The system is designed for small and medium-sized businesses. It is a web-based workforce solution that offers a variety of tools and features, like HRIS, applicant tracking, benefits management, onboarding, offboarding, leave tracking, customizable fields, reports, access levels, and more. It combines a multitude of HR functions into a single application. It effectively automated basic HR workflow, allowing me to spend more time on other crucial tasks. Forms are online and it has eliminated a lot of paper. The customer support is very good.
CONSI am not a fan of the new benefits upgrade. Only time will tell if it has helped me or not. I would like to see a total rewards compensation statement. All the data is in the system. It would be helpful to give employees annual total compensation statements.
Reasons for switching to BambooHR
BambooHR is user-friendly. Employees can go into the system and find what the need very easily. IRI's president told me he loves BambooHR.
Simon
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Bamboo HR is online software with amazing service
Software is great and easy to use Customer service is amazing
PROSThe performance management tools are invaluable, Goals create focus for the team and the reviews bring these together for an efficient but valuable process The apps are simple to use, our employees use them all the time rather than employing administrators we can self-serve which offers better service for the employee, updating details or requesting leave when it is convenient for them
CONSWe don't use the benefit management much and haven't found this to be particularly useful Whilst the reporting is good, there could be some improvements to scheduling to allow relative dates e.g. last month, last
Reason for choosing BambooHR
We found the functionality and support to be excellent