Cookie Information

RATING:

4.8

(25)

About Cookie Information

The #1 Consent Management Platform for marketers. Cookie Information enables organizations to comply with local and global privacy regulations. The portfolio of innovative, AI-driven privacy solutions with comprehensive integrations simplifies your compliance work by finding non-compliant data, handling whistleblower reports, and collecting user consents.

Cookie Information Pricing

Enjoy flexible pricing that scales with your business. You always get the first 30 days for free – no strings attached. Your final rate will reflect the unique structure of your domain(s), including 1) number of subpages, and 2) number of monthly consents collected.

Starting price: 

€15.00 per month

Free trial: 

Available

Free version: 

Not Available

Whistleblower Solution enables your organization to comply with the EU Whistleblower Directive. Centralized case management enables you to track, investigate and resolve reported concerns efficiently. Ready-to-go setup or customized to your needs.
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Cookie Information Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Cookie Information

1 - 5 of 25 Reviews

User Profile

Jena Sarah

Verified reviewer

Computer Software, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

GDPR compliance

PROS

Good software for managing cookies and consents on our websites, ensuring we respect the newest regulations. They have lots of webinars to educate us and keep us up to date with what’s new. They keep developing the product so I don’t need to make changes myself. Good pricing.

CONS

The interface could be a bit more modern.

Vendor Response

Dear Jena Sarah, Thank you for your review and for awarding us a perfect score! We appreciate your feedback. We're delighted to hear that you find our software effective in managing cookies and consents and that our efforts to keep you informed and updated through webinars have been beneficial. Continuous improvement and customer education are among our top priorities. Your note on our interface is duly noted. We continually strive to improve user experience, and feedback like yours helps us focus on areas that need more attention. We will take your comments into account as we continue to evolve and modernize our interface.

Replied June 2023

Patrick

Retail, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

Great support, good product, OK auto blocker

Overall experience with cookie information are very good. I have more pros than cons, to me the only downside are the auto-blocking feature not working as it should, the biggest upside is the support, always on point. Would recommend.

PROS

The support are great, replies that are actionable and understandable within a few hours. Also, the pop-up itself looks better than most competitors.

CONS

Their auto-blocking feature does in my experience not work optimally.

Reasons for switching to Cookie Information

The look of the product and the support are light years ahead of cookiebot

Vendor Response

Dear Patrick. Thank you very much for your feedback! This is very relevant input for our Product team that constantly tries to optimize our existing products and features. We definitely have this on our list!

Replied March 2023

Vivi

Retail, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Review on cookie information

PROS

They have great customer service, quick and easy through chat.

CONS

It can be heavy and throw bad scores with INP.

Max

Marketing and Advertising, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great value with this CMP

PROS

It was super easy to set up the cookie banner and we still get all the data we need as they integrates smoothly with Google Consent Mode.Excellent support.

CONS

The pricing model can in a few cases be difficult to understand, especially when we present it to our clients.

Reason for choosing Cookie Information

Cheaper, great support and the possibility to talk to a privacy expert free of charge.

Vendor Response

Hi Max, Thank you so much for your review! We're thrilled to hear that you found the setup process super easy and that you're getting all the data you need, thanks to our smooth integration with Google Consent Mode. Knowing our support has been excellent for you is encouraging too. We understand your feedback about our pricing model. We're continually working on making it as clear and straightforward as possible, especially when explaining it to clients. We'll definitely take your feedback on board as we review this. Knowing you chose Cookie Information over an alternative due to our competitive pricing, great support, and access to a privacy expert makes our day. Your satisfaction is our top priority! Thanks again for taking the time to share your thoughts.

Replied June 2023

Christoffer

Research, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Easy setup and

The best part is that we don't even have to touch a finger after implementation. We use it system wide on all platforms so every new site we build has the same easy implementation.

PROS

The setup is easy, the support is great and I feel confident that the system is in charge of handling all requests.

CONS

UI of the admin backend could be "prettier" and have more advanced functionality

Reason for choosing Cookie Information

I knew about their great support and the company is proactive in terms of changes to compliance regulations etc.

Vendor Response

Hello Christoffer, Thank you very much for your positive feedback! We are happy you find our platform easy to setup, and that you put your trust in us. We will continue to work hard to further develop the product, adding functionality and improving the UX! If you ever need help or have additional feedback, please reach out to us!

Replied February 2023