# DECISION FOCUS Software Reviews, Demo & Pricing - 2026 > Review of DECISION FOCUS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/compliance/decision-focus-profile --- [Home](https://www.softwareadvice.com/) / [Governance, Risk and Compliance (GRC) Software](https://www.softwareadvice.com/risk-management/grc-comparison/) / DECISION FOCUS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/compliance/decision-focus-profile/reviews/) # DECISION FOCUS 2026: Benefits, Features & Pricing Wondering if DECISION FOCUS is right for your organization? Our Governance, Risk and Compliance (GRC) Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview DECISION FOCUS 4.4 [(21)](https://www.softwareadvice.com/compliance/decision-focus-profile/reviews/) Pricing Pricing available upon request ### About DECISION FOCUS Designed to help businesses in finance, insurance, banking, energy, and more sectors, DECISION FOCUS is a cloud-native Governance, Risk, and Compliance (GRC) platform that allows users to streamline an organization's decision-making processes. With its user-friendly interface and customizable features, it empowers businesses to optimize risk, compliance, and audit programs. Key features include audit planning, risk management, compliance strategy management, and third-party risk assessment. The platform offers automated reporting, action tracking, and committee-ready dashboards, providing users with real-time insights and oversight. Patented algorithms and secure cloud storage ensure data protection, while ISO27001 access management and live vulnerability scans guarantee robust security measures. Additionally, DECISION FOCUS is backed by a responsive support team, ready to assist customers whenever needed. Wondering if DECISION FOCUS is right for your organization? Our Governance, Risk and Compliance (GRC) Software selection experts can help you in 15 minutes or less. ## DECISION FOCUS User Interface ## Popular DECISION FOCUS Alternatives Main Product DECISION FOCUS 4.4 [(21)](https://www.softwareadvice.com/compliance/decision-focus-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.21Value for money - 4.29Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [QT9 QMS](https://www.softwareadvice.com/manufacturing/qt9-profile/) 4.8 [(123)](https://www.softwareadvice.com/manufacturing/qt9-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.74Value for money - 4.75Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [HSI Donesafe](https://www.softwareadvice.com/ehs/donesafe-profile/) 4.8 [(96)](https://www.softwareadvice.com/ehs/donesafe-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.73Value for money - 4.52Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [Optial SmartStart](https://www.softwareadvice.com/risk-management/optial-smartstart-profile/) 5.0 [(1)](https://www.softwareadvice.com/risk-management/optial-smartstart-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $5000.00 per year Get Price Alternative Product [Netwrix Auditor](https://www.softwareadvice.com/risk-management/netwrix-auditor-profile/) 4.5 [(212)](https://www.softwareadvice.com/risk-management/netwrix-auditor-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.36Value for money - 4.38Customer support - 4.43Functionality Pricing Available upon request Get Price Alternative Product [SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/) 4.6 [(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.47Value for money - 4.55Customer support - 4.44Functionality Pricing Starting at A$29.00 per month Get Price ## DECISION FOCUS Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DECISION FOCUS Features - Popular features found in Governance, Risk and Compliance (GRC) Audit Management Compliance Management Incident Management Risk Management Vendor Management - More features of DECISION FOCUS Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Approval Process Control Archiving & Retention Assessment Management Asset Tracking Audit Planning Audit Trail Change Management Compliance Tracking Configurable Workflow Corrective and Preventive Actions (CAPA) Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Data Visualization Document Management Document Storage Enterprise Risk Management Environmental Compliance Evidence Management FDA Compliance Forms Management Governance Internal Controls Management ISO Compliance Issue Management IT Risk Management Legal Risk Management Mobile Access Monitoring Operational Risk Management OSHA Compliance Policy Management Predictive Analytics Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting & Statistics Reputational Risk Management Response Management Risk Alerts Risk Analysis Risk Assessment Risk Reporting Risk Scoring Role-Based Permissions Sarbanes-Oxley Compliance Secure Data Storage Security Auditing Single Sign On Status Tracking Surveys & Feedback Task Management Third-Party Integrations Training Management User Management Version Control Workflow Management ## DECISION FOCUS User Reviews Overall Rating 4.4 Ratings Breakdown 5 52% 4 38% 3 5% 2 5% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.2 Customer support 4.3 Functionality 4.2 VR Verified Reviewer Information Technology and Services 10000+ employees Used daily for less than 2 years Reviewed February 2024 Decision Focus - GRC Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Decision Focus is a strong technology platform that is both scalable and flexible. I was impressed by the speed at which we were able to implement the solution. The team at Decision Focus was fantastic to work with. Cons: In certain areas, Decision Focus can benefit from improving its documentation as it evolves its product. Read More GM Glenn M. Verified reviewer Financial Services 1001-5000 employees Used daily for less than 2 years Reviewed February 2024 Lockton Year review 4 I have been a client with DF for many years with different organisations and their client centric approach is first class. This latest implementation has been a joy, especially on the risk side. If there were to be one enhancement, it would be to provide a little more of a firm hand on the rudder instead of letting the client control too much. When resource with minimal systems experience on the client side are playing a key role, they can lack direction which hopefully DF have experience of. Be firmer at times. With no starting position, spec or prototype in many cases you can disappear into the dreams of the client too easily ! Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Easy to set up if you stick to the key requirements, do go mad from the outset!!! Very easy to use and configure to your needs. Training up internal resource to provide initial support as well as low level development is a great way of keeping development costs down. Lots and lots of functionality, more than you can ever need. Cons: Lack of visibility on support spend and detail on the invoicing. Because it can do ANYTHING you have to be careful you don't get carried away with trying to develop EVERYTHING. Requires significant discipline on the clients behalf. During this period of implementation of 2-4 modules we have experienced a high turnover of contacts and resource in DF with little comms from DF. Hoping for more stability going forward. Reasons for switching to DECISION FOCUS DF provided a better licensing approach as well as a tried and tested client focus that was lacking with the previous supplier. Read More MN Matthew N. Verified reviewer Oil & Energy 501-1000 employees Used daily for less than 2 years Reviewed February 2024 Decision Focus user review 3 It can be a clunky experience and confusing to update and change functionalities. Ratings Breakdown 2 Ease of use 4 Value for money 2 Customer support 3 Functionality Pros: Lots of different ways to view data. Reports can be exported to Excel to allow manipulation of data. Cons: Too much data and it is slow. When errors occur responses from the chat function are intermittent. Reasons for switching to DECISION FOCUS Focal Point was no longer being used by the consultancy providing the product. Read More JD Joe D. Verified reviewer Information Technology and Services 10000+ employees Used daily for more than 2 years Reviewed April 2024 A great product and a great company! 5 Honestly, it was a great experience. Decision Focus always felt like an extension of our team more than a vendor. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The flexibility of the product and the speed of implementation and the ease of changes. The Decision Focus team is just wonderful to work with. They really do partner with you to help you implement the best solution for your business. Our users loved the DF product, in particular the look / feel and ease of use. The extensive reporting capabilities were also a favorite. Cons: At first, we were unsure how their support hours would work for us. Decision Focus is based in Europe vs US for us. However, this very, very rarely became an issue due to the quality of the team and product. Reasons for choosing DECISION FOCUS Decision Focus was willing to work with us to deliver a solution that met our business needs in a very fast timeline. Reasons for switching to DECISION FOCUS Capterra doesn't list the correct Focal Point software as an option. We switched from Unicom Focal Point to DF. Read More MB Mark B. Verified reviewer Insurance 1001-5000 employees Used daily for less than 12 months Reviewed February 2024 Flexible Value for Money 5 Fantastic. We feel valued as a client of Decision Focus, not just a number - which was the feeling we had speaking with other providers. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: That Decision Focus did not try to force us to adapt their workflow/process/system. We reviewed other products that are more mature, but where we would have had to adapted our process to theirs. Decision Focus listened to what we wanted and made us feel valued as a prospective customer. We were also convinced by the licencing model which allows access to all modules. To get the same functionality with other providers would have have been several times the cost of the Decision Focus implementation, both at set up and on an ongoing basis. Cons: There needs to be an acceptance that when you develop your own module with customised functionality it will take time and there may be some hiccups along the way. Proper planning and testing can mitigate this though. Reasons for choosing DECISION FOCUS The reasons set out above - cost and flexibility of workflow Reasons for switching to DECISION FOCUS We wanted to transition to a modern web based system Read More SD Sunita D. Verified reviewer Banking 1001-5000 employees Used daily for more than 2 years Reviewed March 2024 Decision Focus 4 Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: The usability of the software is amazing. The configurations are quite simple to use and users can be easily trained. Cons: There are no admin level logs that can be monitored or managed. The support is not 24/7 so when there is an outage, we need to wait for few hours for support to respond. Reasons for switching to DECISION FOCUS Better usability and support. Easy to use and more customization. Better performance. Read More AM Adam M. Verified reviewer Insurance 5001-10000 employees Used daily for less than 2 years Reviewed February 2024 Great Flexibility and Speed of Delivery 5 really positive DFN are one of the best suppliers we have worked with. Even where we have challenges they are discussed in an professional manner with acceptable resolutions given Really enjoy working with you!! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: the ability to implement new features the speed of delivery Nearly everything is possible Good challenges/discussions with our consultants Consultants/management are always happy and great to work with Can tell employees are happy working within the company Cons: As DFN have grown the infrastructure support hasn't grown as quickly. Release management process could improve. Sometimes appears rushed behind the scenes Reasons for choosing DECISION FOCUS N/A - We already chose DFN when i joined the business Read More MA Miken A. Verified reviewer Insurance 501-1000 employees Used daily for more than 2 years Reviewed February 2024 Initial Implementation 5 Very professional and dedicated staff, who seem to enjoy working for the company. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its no code so its ease of configurability is a plus. Cons: Very infrequently can be buggy, but these are normally fixed very quickly. Reasons for choosing DECISION FOCUS Its reputation is growing, it's ease of configurability compared to competitors, and its flexibility. Read More HP Heather P. Verified reviewer Insurance 1001-5000 employees Used daily for more than 2 years Reviewed February 2024 DF Review 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use and the ease of implementing changes. DF colleagues are very responsive and easy to work with. Cons: Sometimes can run slowly, however seems to have improved recently. Read More ST Ste T. Verified reviewer Insurance 1001-5000 employees Used daily for more than 2 years Reviewed February 2024 Operational Resilience 4 The system is easy to use and implementing change is really straight forward. The DFN team are excellent and the dev team are really supportive Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: The ability to build a new module and tailor the platform to our needs. Cons: The user interface could look better . Read More Showing 1 - 10 of 21 Reviews [See All Reviews](https://www.softwareadvice.com/compliance/decision-focus-profile/reviews/) ## Other Top Recommended Governance, Risk and Compliance (GRC) Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.4** (85) Recently recommended **28** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (79) Recently recommended **12** times [Sprinto](https://www.softwareadvice.com/compliance/sprinto-profile/) **4.7** (86) Recently recommended **11** times [NAVEX IRM](https://www.softwareadvice.com/product/76152-Navex-IRM/) **4.7** (20) Recently recommended **9** times Stuck Between Options? Our experts can help you compare DECISION FOCUS with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice