Costpoint vs RizePoint

Costpoint has 192 reviews and a rating of 3.98 / 5 vs RizePoint which has 18 reviews and a rating of 4.28 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Costpoint

RizePoint

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.98 / 5 (192)

4.28 / 5 (18)

Ease-of-Use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

Last Review Written

December 2, 2020

March 22, 2019

Pros/Cons

Pros
It was real easy to get around the system and work in different windows.
Easy of use and love the ability to copy into excel. So much easier now than in the old CP versions.

Cons
Some features are a bit non-intuitive, though they're features that aren't often accessed. Proper setup requires expert help.
Flexibility sometimes is not your best, if you set up a project wrong you got live with it until it end

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Pros
It is very easy to search data using their UI. I especially like the Location UI. There have been many great new features including Dashboard reporting and search driven analytics.
works for so many pieces of our business.....easy to train and get buy-in Great data gathering and reporting

Cons
The reporting tools and customer service need improvement
Personally, it logs me out very easily, timing out in less time than I need. Also, EI is a bit difficult to navigate at times so I'm not able to create all of the reports that I need.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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