Costpoint vs Zenefits

Costpoint has 192 reviews and a rating of 3.98 / 5 vs Zenefits which has 713 reviews and a rating of 4.16 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.98 / 5 (192)

4.16 / 5 (713)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

December 2, 2020

March 7, 2021

Pros/Cons

  • Pros

  • It was real easy to get around the system and work in different windows.

  • Easy of use and love the ability to copy into excel. So much easier now than in the old CP versions.

  • Cons

  • Some features are a bit non-intuitive, though they're features that aren't often accessed. Proper setup requires expert help.

  • Flexibility sometimes is not your best, if you set up a project wrong you got live with it until it end

  • Pros

  • Zenefits is so easy to use and has saved us so much time.

  • I like that it gets the job done, it's user friendly, and it's relatively intuitive and is easy to use.

  • Cons

  • While the product is great, their customer support could use some work. Sometimes even reports of critical issues can be met with delayed responses (may very from organization to organization).

  • Some features of the product still require some admin work. It makes a great user interface but not the backend filing, compliance testing, etc that would eliminate some admin work.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos