Every integration that we have had with Document Compliance has been very positive. When they updated their software, they offered individual training and they listen to their customers to constantly add new features.

The most convenient feature is that customers are able to simply upload documents to the database through a link rather than creating an account like other software. It makes for a much more seamless customer experience. The cost is also significantly more affordable that other more complicated products. Setup was relatively easy. We went from a very manual way of tracking supplier documents to Document Compliance. It has saved us considerable time in managing suppliers.

Originally, the software had a lot of bugs but with the new software released last year, there are not any cons that I have experience so far.

We have been very pleased with the affordability, the assistance in emailing our suppliers, and the ability to download and save multiple documents. Individualized refreshers and trainings with [sensitive content hidden] have really helped our team better understand the program.

The training and customer service has been amazing. They have listened to our feedback and tailored and updated the program to better meet our needs. It has become a very efficient way to contact suppliers and manage our food safety and quality documents.

Initially we were unable to export multiple documents at the same time, and had to handle documents one at a time. The program was enhanced to allow for mass export/emailing and that has been very helpful.

Before we had purchased Document Compliance it was a nightmare trying to find anything around here. Everything was still on paper and slowly getting entered into the system. Now, everything is uploaded quickly and up to date. I love this software so much and I only spend a few hours a day working on it. I am not the only one here that relies on documents that are uploaded to this software. It is just so much simpler to log onto it, enter the item number, and everything is right there at your fingertips. You can print a report or email the documents to whomever is asking. The best part about this software is that I do not have to physically upload all the documents myself. I see something is missing, I send a quick link to our supplier, and they can upload the documents themselves. It saves hours of labor on my end.

The software has a hard time keeping up with a fast typer like me. I have to slow my typing down so it knows what I am typing.

Overall very positive, any issues I have ran into where quickly addressed by the support team.

This platform is very easy to use, the issue with other like products is the difficulty to use the system. With Document Compliance Network the suppliers are not required to have logins, they simply click the link and upload. You decide the frequency of updates to not overwhelm your suppliers with daily email blasts.

When sharing documents there is no feature to share "Internal" documents along with a suppliers documents in the same email set. For our company structure we often supply our statement letters with our suppliers certifications. Now two emails are sent vs 1 consolidated email.

I have no complains. The customer service is also amazing, they always help me so fast and answer my questions very fast.

I like because all my suppliers are able to upload their documents without doing an account, keeps me update on the expiration and missing files. Send to my suppliers reminders of upcoming missing and expired files.

The only thing that I would like, would be the access for e-mail templates.