All FastBound Reviews

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Greg

Sporting Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

FastBound is the Best Decision I made in 2020

Fastbound is amazing. we were introduced to Fastbound by Celerant. We were looking for an all-inclusive POS, Ecom, Electronic 4473 and Bound Book. The only thing good that came out of our experience with Celerant was Fastbound. In fact, we turned my old retail software company on to Fastbound and told them that the only way we would consider switching back to their system is if they interfaced with Fastbound. They established the partnership within 2 months of our request. If you want "Peace of Mind" that your records are complete and compliant you need to make the investment in Fastbound. At the time we switched to Celerant/Fastbound we chose to use Fastbound for our electronic Gunbook. Thank God we did. Fastbound properly manages my serial transactions keeping us compliant even when the POS fails. It is my saving grace. Bottom line, our decision to use FastBound was by far one of my best decisions ever. You will not be disappointed. FastBound is easy to use and Highly Recommend for all Gun Shops.

PROS

Fastbound is complete, accurate and easy to use. It automates the entire 4473 process including the filing of 3310's. With FastBound we never miss a Re-Certification Signature and/or Date. Our 4473's are 99.9% accurate at the close of every POS transaction. Additionally, It manages our Gunbook and makes shipping and receiving to outside FFL's a breeze. Their technical support means of communication and team are state-of-the art and is amazing. And, most importantly, in the past 8 months we never had an outage. I can always count on FastBound to be up and ready to go. Every gun shop needs FastBound...

CONS

There are only 4 things I would ask to be improved on and they are simple things. 1. When you are entering a date, the option to tab to the field for the date and use the "Enter" key to enter the current date. Now you have to use a mouse. 2. The ability to carry-over the Drivers License Information from the contact record instead of having to enter it manually on each 4473. 3. A simple way to find duplicate contacts to merge them. Duplications are not a fault of FastBound, it is a fault with my POS. We made the unfortunate decision to change our POS at the time we started using Fastbound and our POS (you can read the next paragraph to get my drift) consistently creates duplicate records and we have to merge contacts regularly. 4. The ability to expand the number of records viewed and switch from page to page at the top and the bottom of the search criteria. Trust me, the 4 items listed above are far from deal breakers. Fastbound is Amazing as it is!!!! The items listed would be a Value Added Bonus.. :-)

Garry

Sporting Goods, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

The ONLY way to go!

I have been SUPER pleased with this product and I simply can't imagine trying to manage my books any other way. I HIGHLY recommend this product to ALL FFL's out there! Nobody has anything even remotely close to FastBound! The Support also is simply the best. When you have a question or issue, the guys are right on top of it and get you the help you need right away! Super Job!!!

PROS

The whole package handles all aspects of the requirements for a Federal Firearms License holder. You only have two choices in the eyes of ATF when it comes to your Acquisition and Disposition Logs. Manual or Electronic. Signing up with FastBound was an ABSOLUTE no-brainer when I started my business. Having never been an FFL, making sure I was following all the proper procedures in running my business from the paperwork standpoint was paramount. FastBound makes it all SO EASY. It just WORKS and covers all the bases for you, so just in case the day comes when ATF requests an audit of your books, you will have NO WORRIES.

CONS

There is one thing I would like to see in the software. Because the pricing tiers revolve around the number of firearms you process based on the date that you upgrade to a tier, there is no clear indicator how to track the number of firearms you have processed on the former tier you upgraded from. The reason that this is important is because once you reach the 1 year anniversary of a firearm being disposed of from your books, that number gets subtracted from the total count of firearms processed. Would be nice to be able to see how many firearms are going to drop off from the count based on any given date in the future. That would make it easy to anticipate the point in time where you are going to have to upgrade to the next level. Should be a fairly easy feature to implement. I should know as I was a Systems Programmer in I.T. during my professional career.

Reason for choosing FastBound

I really couldn't find anyone else to be honest. And the 30 day free trial ALSO makes this a no-brainer. Once you check out the software and see the power it offers to manage all your contacts, other FFL's, upload and store all your documentation for 4473's, etc., you won't be able to say no. I can't even imagine trying to do all the stuff I do with FastBound in a manual situation!

Richard

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Very good bound book software with great support

Great people, very good product. This product saves us hours and hours of overhead. ATF audits are a breeze.

PROS

Stable, reliable, and has a lot of capabilities.

CONS

The interface is a little dated and navigating can be difficult for some. That's cosmetic so we would not call that a big hitter.

Reason for choosing FastBound

Support, value, ease of implementation.

Jamison

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Best FFL Compliance solution in the industry

Trident 1 partnered with FastBound from the beginning because they are the leading software for A&D and Electronic 4473. We have had an overall positive experience with Fastbound, and the knowledge gained from working with their team has been invaluable.

PROS

The software is efficient, simple to use, and comes with a guaranteed ATF compliance. It’s easy for clients to get started, time-saving, and reduces critical compliance errors. They also provide world-class customer support that is unmatched by any of the competition.

CONS

Trident 1 loves the FastBound team and software. Clients consistently express that they wish they had signed up for FastBound sooner.

Reason for choosing FastBound

We integrated with FastBound as our only compliance software partner because of their product reliability, expertise, ATF compliance guarantee, and exceptional industry reputation.

Blaine

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

AWESOME PROGRAM

Outstanding product really glad i switched over.

PROS

Ease of use, data entry and tracking are extremely easy with this product

CONS

Only things i would add, under contacts, under license (forms of ID) for example under Drivers License (DL) you have a field for the DL number and expiration date but because I am in an area with many military it would be helpful to have an additional field for the state abbreviation. This would allow the use to quickly identify the state the license is from.

Reasons for switching to FastBound

Ease of use, sloppy handwriting

Jerry

Sporting Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Keeps me out o trouble

Great support always there even when their at home texting me

PROS

It checks me after each entry making sure I'm providing the correct information. It also will select and print the extra reports I need without thinking about it.

CONS

Sometimes at first I got stuck I was not use to the interface

ALBERTO

Sporting Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

make my job easier

10+

PROS

easy to use support is great and personal help is there if you need it

CONS

need some modifications when it comes to auto filling the state and cities it would be nice that by filling in the zip code the state and city would auto fill

Daris

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Fast and Easy

This system makes it extremely easy to maintain our firearm inventory in accordance with ATF regulations.

PROS

It is extremely easy to use. This system has been upgraded and is better than the old system.

CONS

Nothing, it is extremely easy to use and pretty idiot proof.

Thomas

Sporting Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

Game Changer

Very happy. Chat support is quick and they get back to you very quickly the one time I had a question.

PROS

We have found Fastbound to be a game changer. We don’t worry about compliance like we did before. This has greatly improved the turnaround time of transfers. Highly recommend.

CONS

Takes a little getting used to. Needs a test mode for new users to train them. Training requires careful planning to not change an entry that will flag with a note in the bound book.

Reason for choosing FastBound

Cost and overall look and feel.

Robert

Sporting Goods, 11-50 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Time is money

PROS

Once a firearm manufacture is listed you can check in multiple guns by clicking one button and just input the serial numbers without having to write everything out for every single gun. Time is money

CONS

Don’t have anything bad to report about this company. I love Fastbound

Reasons for switching to FastBound

Because time is money. The amount of time it takes to log in firearms in Fastbound vs. paper log book is like looking at a paper road map Vs GPS.

Vendor Response

Thank you for the review!

Replied November 2019

Gerry

Retail, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2021

Just what I needed. Excellent application. Excellent Value

Great. I love the software and will continue to use it.

PROS

Very easy to implement into my business. Extremely easy to use after getting used to the processes.

CONS

The learning curve. It does take a little getting used to the layout and processes. Once accustomed all works smooth.

Reason for choosing FastBound

Price, Ease of Use, and Options Availably

Ben

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Store Manager

It helps us keep track of our inventory, and saves us a ton of time. Anytime I have questions, I can simply message a Fast Bound agent and they'll generally get back to me with an answer in a matter of minutes.

PROS

Easy to use and a HUGE time saver, and allows us to keep track of our stock accurately.

CONS

Nothing so far, it's performed flawlessly.

Charles

Sporting Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

FastBound is awesome

love it

PROS

4473 is easy to complete. Has all features needed to stay legal selling weapons.

CONS

nothing,works great,controls inventory easily

Showing 1 - 13 of 13 Reviews