Intellect QMS

RATING:

4.5

(80)

About Intellect QMS

Intellect provides a flexible enterprise Quality Management Software (eQMS) solution and platform designed to meet any FDA and ISO compliance requirements, as well as digital transformation goals. Built on the Intellect Compliance Platform, Intellect's no-code platform, Intellect offers what they describe as the most configurable eQMS solution in the industry. Intellect's eQMS is a centralized and integrated solution to manage quality needs, today and tomorrow. The vendor boasts over 19 years of experience helping organizations meet their compliance and quality needs.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Intellect QMS Pricing

Intellect offers a Core QMS package with Document Control, CAPA, Audit Management, Change Management, and Dashboard for custom reports. Intellect offers a total of 30 apps and over 60 modules that customers can choose from to build a solution that meets their exact needs. Pricing is based on named and concurrent (unlimited) user licenses.

Starting price: 

$1.00 per year

Free trial: 

Available

Free version: 

Not Available

Intellect console
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Intellect QMS Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Intellect QMS

1 - 5 of 80 Reviews

User Profile

Jenae

Verified reviewer

Medical Devices, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Versatile and user-friendly!

A+, would absolutely recommend.

PROS

#1: the folks at Intellect are fantastic. They've got a great implementation process to help you get launched as quickly as possible while making sure any vital features that might be unique to your SOPs are present. #2: the no-coding customization is a GAME CHANGER. It's just an incredibly customizable platform in general (lookin' at you, Salesforce). I'm also our company's main SF configurator, and making changes to Intellect is a dream compared to the constant running-into-walls that happens when I'm trying to edit SF. #3: the out-of-the-box platform is genius - it enables users to get started quickly, and also has a lot of the design legwork done for folks who want to further refine the product.

CONS

There's a 'Help' tab by default on each App, but it's just a placeholder that needs to have something generated by the customer. Would be nice if this could be hidden off the bat and only enabled once something is uploaded, but this is really splitting hairs. It's super good.

Vendor Response

Hi Jenae, Thank you for your review! We love to hear that you think our team is fantastic! We truly care about our customers and place a big emphasis on successful implementations. Of course, hearing that the Intellect no-code compliance platform is a GAME CHANGER. You're speaking our language. - The Intellect Team

Replied October 2021

Alec

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great QMS system and easy to use

Using the document control and training applications has reduced the time needed from our quality team to manage our documents and training. These two applications have replaced a full-time employee with managing our document control and training records. The Part 11 compliance also assisted with audits and ensured that documents are not modified by accident.

PROS

The customizability of the software. Being able to modify the system work for our company instead of having our company modify our processes to match the software is extremely helpful and made transitioning to using Intellect a pleasant experience.

CONS

Onboarding takes some time due to adding customizations. Onboarding would have been quicker if we used the out of box features, but the extra set up time was worth the benefit of having a fully customized system in the end.

Vendor Response

Hi Alec, Thank you for taking the time to review Intellect. We're happy to hear that Intellect's extreme configurability helped you design a QMS solution that meets your unique needs. We appreciate your feedback about your onboarding experience, and we're always looking for ways to improve. Thank you for also sharing the many benefits you've experienced already. - The Intellect Team

Replied April 2021

Steven

Pharmaceuticals, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed March 2020

KnowBio, LLC

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

PROS

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

CONS

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

Reason for choosing Intellect QMS

Price point, configuration capability

Kaye

Consumer Electronics, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Intellect is highly configurable and easy to use

I was able to implement 10 quality applications within our company during the first year by myself and one Intellect Implementation Lead. Since we purchased a contract for dedicated support from a senior level specialist I had the pleasure of working with the same Intellect specialist for the past 2 years. This provided seamless support and continuity from someone who knew my companies needs from the start. Some of these apps used out of the box functionality provided by Intellect, some with some small/medium amounts of customization, and even one application was built from entirely scratch.

PROS

There are so many ways to configure and customize your applications in Intellect. Use an application right out of the box, create an application from scratch, or anything in between for the applications your business requires.

CONS

On the rare occasion you do run into an issue, the trouble-shooting tools available may not clearly define the problem and you may need to request support.

Vendor Response

Hi Kaye, Thank you for your review! We're happy to hear you were able to configure Intellect to get exactly what you need. And congrats on building a new application on your own using our no-code platform. The Intellect team

Replied July 2021

Ann

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2019

Intellect

We are very happy with using Intellect for document control. We are able to manage the voluminous amount of documents that are needed to run our business in a compliant manner.

PROS

Intellect has a lot of good features and operation seems very intuitive. It is good value for the money.

CONS

We have had to use a double review process in order to be sure that all changes are captured before a document is approved.

Reason for choosing Intellect QMS

They were not willing to work with us to make their product work in the manner that we required. What was promised was not delivered.

Reasons for switching to Intellect QMS

It was no longer being supported.