About Know Your Customer

Know Your Customer is a compliance management solution that helps financial institutions streamline KYC or KYB compliance and anti-money laundering (AML) processes. It allows managers to streamline client onboarding operations, create organizational charts and capture and store business documents in a centralized repository.

Employees can use the application to access company registries, synchronize data using optical character recognition (OCR) technology and maintain client case files. Features of Know Your Customer include real-time monitoring, reporting, configurable workflows, communication management, customer experience management and more. Additionally, employees can utilize mobile applications to collect data related to individual or business entitie...


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Supported Operating System(s):

Web browser (OS agnostic)

1 Reviews of Know Your Customer

Overall rating

5.00 / 5 stars

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November 2020

Viktorija from ConnectPay

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Trustworthy business partner - the experience that should become a standard

Know Your Customer is offering the customer experience that makes you feel important, cared about and valued no matter your size of business. We started our communication when we did not have even one client ourselves and were treated amazingly from the very beginning. Fast, professional and super friendly!

Pros

From the very first contact, KYC team was all in - helping us find the best way to solve our challenges and provide the solution that we actually needed.

Cons

I would wish Know Your Customer to grow, don't lose the connection with their customers, listen to their needs and move to that direction.