About LogicGate


LogicGate is a cloud-based governance, risk management and compliance (GRC) solution. It is suitable for businesses of all sizes in financial services, pharmaceuticals, life sciences, health care, energy, retail and education industries. It offers enterprise risk, regulatory change, policy, incident, audit and case management capabilities within a suite.

Primary features of the solution include ongoing compliance management, workflow automation, document management, IT help desk management and change management. LogicGate identifies the regulatory agencies and sources, their impact on business and assesses current policy effectiveness and identify gaps. It then updates the policies, procedures, controls and training and communicates changes to users.

It allows companies to remain compliant, increase transparency, assess and modify rules and minimize enterprise risk. The enterprise risk management module allows the users to oversee, identify and assess risks to the business and then enable auditing committees to make relevant decisions. The audit management module helps manage audit and investigation requests internally or from the government.



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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of LogicGate

Overall rating

4.75 / 5 stars

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March 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

Logic Gate as a Compliance Tracking Tool

LogicGate is the perfect place to track the components of an effective compliance plan.

Pros

I love the flexibility of this software. The administrative user can tailor the details of each workflow to fit very specific requirements. User permissions are also easy to manage.
We are taking full advantage of the ability to customize the work queue layouts and table reports to manage execution and communication of multiple aspects of our compliance operations.

Cons

Action item assignment and tracking is not intuitive. The tool is not meant to be a project management tool, but in the case of internal audits, for example, there is not a clean method to list, assign and track corrective actions. That being said, our customer rep worked closely with us to find a solution within the capabilities of the software to accommodate this requirement.

March 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

Great Workflow Tool

LogicGate has been a great asset to implement automated workflows, without having to have a designated IT spend many months building something out. The LogicGate support team is absolutely awesome, they always quickly respond to any questions and are extremely helpful.

Pros

The tool is very flexible to create workflows for many different use cases. The ability to easily make changes in real-time is extremely helpful when building out new processes and procedures.

Cons

There is a steep learning curve to understand how to initially begin building, and the online help center articles do not often go into enough detail to understand how to utilize different functions.

January 2016

Joe from Health Alliance Plan

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

January 2016

Improved our compliance processes

We had several outdated and manual compliance processes that were taking up a majority of our employees work day and issues were slipping through the cracks. We also weren't able to effectively report on the health of our compliance department or how we were complying with regulatory requirements to leadership and government agencies. LogicGate helped us turn our compliance program around and we now have the visibility needed to quickly answer government inquiries and provide the leadership team with the transparency they were requesting. Lastly, their team couldn't have been more responsive, anytime I needed to get ahold of them I could. It was a great all around experience and I very much enjoyed working with the professionals at Capria.

January 2016

Agnit from ErliBird Nest, Inc (http://erlibird.com)

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

January 2016

Helps Improve Our Processes

We use LogicGate at ErliBird to automate several of our processes that previously required a lot of manual touch points. This has subsequently helped to reduce human error and make us all around more efficient. The team at Capria is always very helpful whenever we need guidance on the best way to setup our workflows.