--- title: "LogicGate Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LogicGate. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LogicGate is a good fit for you!" source_url: "https://www.softwareadvice.com/compliance/logicgate-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [ERM Software](https://www.softwareadvice.com/risk-management/erm-comparison/) / [LogicGate](https://www.softwareadvice.com/compliance/logicgate-profile/) / LogicGate Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/compliance/logicgate-profile/) Reviews [Alternatives](https://www.softwareadvice.com/compliance/logicgate-profile/alternatives/) # LogicGate User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 83 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.8/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 61 reviews (73%) - 4 stars: 19 reviews (23%) - 3 stars: 1 reviews (1%) - 2 stars: 2 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - LogicGate Risk Cloud stands out for its user-friendly interface and customizable workflows, enabling organizations to effectively manage risk with real-time reporting and automation - All things considered, LogicGate Risk Cloud is a reliable GRC solution that offers value; my only wish would be for it to have more sophisticated reporting and analytics capabilities. - Simplifying our governance, risk, and compliance (GRC) procedures has been made possible by LogicGate Risk Cloud. ### Most mentioned cons - Without previous GRC experience, initial setup can be challenging. - it is not able to detect deplete supplier. - Those with a lower technical aptitude struggle with the user experience and we spend a lot of time developing training for them. ## LogicGate customer reviews Showing reviews 1-25 of 83 (page 1). ### Powerful tool, takes time to master - Overall rating: 5/5 - Reviewer: Abhi R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered it’s smart, approachable, and makes managing risk feel less like a chore and more like an opportunity to strengthen the business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really liked how LogicGate Risk Cloud takes something as risk management and makes it feel more human, accessible. It’s like having a smart, customizable safety net for your organization that actually understands your unique needs. The interface is clean, easy to navigate, and lets you build workflows without feeling like you need to be a coder. Its a nice software to small and medium level organization #### Cons Performance can also lag when dealing with large data sets or more complex workflows, which can be frustrating when you’re in the middle of something important. --- ### How to bring GRC to the next level in a second hand marketplace company: use LogicGate ! - Overall rating: 5/5 - Reviewer: Elisabeth Q. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. we started the implementation 2 years ago and we tested and learned a lot it helps us to mature our GRC framework overall #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Agility, easy back end configuration, interconnection between all the modules #### Cons the no tagging functionality for the last 2 years poor reporting policy acknowledgement #### Reasons for choosing LogicGate the price was insane with ServiceNow + we got outstanding demo from LG team #### Reasons for switching to LogicGate not agile at all, too rigid and no customer support --- ### New to LogicGate - Overall rating: 3/5 - Reviewer: Tahiti A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good, just starting implementation, staff has been great. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The connectivity of modules is great and configurability. #### Cons Understanding the hiererachy functionality and RCSA process #### Reasons for choosing LogicGate configurability and the product seemed to meet all requirements --- ### Risk Program Administrator - Overall rating: 5/5 - Reviewer: John R. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I enjoy the product and the robust functionality. We have implemented 5 applications and counting. I enjoy our relationship especially working with our Premier Success representatives. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Integration and ability to customize the applications. #### Cons With the graph database, I wish I had the ability to access fields in all associated workflows or the ability to rollup or rolldown ALL fields. #### Reasons for choosing LogicGate Customization, technology, and growth potential. --- ### A Flexible and Efficient GRC Solution for Risk Management. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Simplifying our governance, risk, and compliance (GRC) procedures has been made possible by LogicGate Risk Cloud. We can customize workflows to meet our unique risk management requirements thanks to the platform's flexibility. Compliance tracking is much more effective thanks to its automation features, which drastically cut down on manual labor. Even non-technical users can easily navigate the interface thanks to its intuitive design. Even though the initial setup required some time, the support staff at LogicGate was very helpful in helping us navigate the process. The system functioned flawlessly after everything was set up. Efficiency is further increased by the platform's integrations with other business tools, which guarantee smooth data flow throughout our security and compliance ecosystem. All things considered, LogicGate Risk Cloud is a reliable GRC solution that offers value; my only wish would be for it to have more sophisticated reporting and analytics capabilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workflows for risk management that are extremely customizable An intuitive and easy-to-use interface High levels of automation Excellent onboarding and customer service Smooth interactions with external tools #### Cons Without previous GRC experience, initial setup can be challenging. There is room for more sophisticated reporting features. --- ### LogicGate Review - Overall rating: 5/5 - Reviewer: Emanuel K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with LogicGate Risk Cloud has been positive due to its powerful risk management features and user-friendly interface, despite some initial setup complexities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros LogicGate Risk Cloud stands out for its user-friendly interface and customizable workflows, enabling organizations to effectively manage risk with real-time reporting and automation #### Cons Its extensive customization options can lead to complexity, making initial setup and navigation challenging for some users. --- ### Great experience - Overall rating: 5/5 - Reviewer: Samuel B. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good. Great staff support and product. Love the new add-ons. Love the new features including AI component. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros learning different views of strategies to managing risk. #### Cons technical terms and acronyms unknown. there are some things that we wish could be customized for us but not available yet. However, some have been added such as Group access to records and assessments. The change was made based on our request. --- ### Sara Ramirez - LG Review - Overall rating: 5/5 - Reviewer: Sara R. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Solid overall experience and has improved our TPRM program. Very good customer service as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to be able to edit our workflows and applications. #### Cons I wish the comments bar on the side showed how many comments were made on a record. --- ### Overall great - Overall rating: 4/5 - Reviewer: Leeanne R. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Quite positive the platform is powerful offering a broad range of features #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it allows you to tailer workflows and processes to your exact requirements #### Cons Can be a bit overwhelming at first due to sheer number of features #### Vendor response Thanks for the review, Leeanne! We’re glad you appreciate the flexibility to tailor workflows and processes to your needs. We understand that the wide range of features can feel overwhelming at first, and that’s why we focus on making onboarding and time-to-value as quick and smooth as possible. Our platform is designed to scale with you, offering advanced capabilities when you’re ready. We're here to support you every step of the way as your risk and compliance programs mature. Replied March 2025 --- ### LogicGate Review - Overall rating: 5/5 - Reviewer: Gerson S. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I was able to use all its features and enjoyed them all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Enterprise Risk Management, Regulatory Management, Cyber Risk Management, Controls Compliance, Policy Management, Internal Audit, Third-Party Risk Management, Data Privacy, Operational Resiliency, Environmental, Social, and Governance #### Cons Nothing, I enjoyed the experience and customer service. --- ### LogicGate Risk Cloud Review - Overall rating: 5/5 - Reviewer: James S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience was amazinz with this product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the effiency it has with the automation of everything #### Cons I liked everything about this product but if there was an annoience it would be the price #### Vendor response Thanks so much for the amazing review! We're glad Risk Cloud's automation and efficiency deliver value for you. Our solutions prioritize time-to-value and work to scale automation for enterprise-wide impact. We’re excited to support your GRC program's continued success! Replied March 2025 --- ### Just my opinion - Overall rating: 5/5 - Reviewer: Ericka L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very happy with the product and i may advise others to use it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and find what i am looking for #### Cons some time it can be hard to find some things --- ### Fit for Any Company - Overall rating: 5/5 - Reviewer: Deb M. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered The complexity of the system can grow with your business and your business' individual requirements. Our version of risk Cloud has developed over time along with the risk maturity of the business. The LogicGate team continue to push themselves to make improvements to Risk Cloud using suggestions from customers therefore there is always something new on the horizon which challenges you are a business user to improve your domain. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As an organisation we did not have any risk management solution in place before working with Risk Cloud. The easy of the system for both admins and users has made the integration of the system into the business efficient and effective as we have used terms that the business are familiar with. The flexibility to make changes quickly when issues are identified gives users and management a lot of confidence in the system. The ability to make links between all the modules that you purchase has been fantastic as it demonstrates to all users that audits, control, risks, incidents and business continuity for example have impacts of each other. It is great that you can pick and choose which modules that you require but the downside is that each module comes with a hefty implementation fee if your Power Users/admin are not yet up to speed with all the build elements. #### Cons The only thing which I believe is missing is a greater understanding of the Financial Conduct Authority which is only applicable to financial services in Great Britain. As an American company this is understandable, I'm just jealous when I see the support for new regulation in the US. #### Reasons for choosing LogicGate We chose Risk Cloud due to the fantastic functionality and the amount of development which was in our own hands. The staff at LogicGate are second to none. --- ### Great software - Overall rating: 5/5 - Reviewer: Mark W. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Have enjoyed the journey of enhancing compliance tracking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very nice and user friendly solution for GRC and compliance tracking. #### Cons They are a younger company so sometimes features do not exist, but they are growing quickly. #### Reasons for choosing LogicGate Was dynamic and allowed for customization where needed. --- ### Logicgate is highly flexible and easy to learn - Overall rating: 5/5 - Reviewer: Mark E. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are automating testing requests, product development, complaint resolution, and new supplier approvals. We are see better communication and visibility of the process. Also, Logicgate keeps the organization following the defined process and not deviating and ensures all the right people sign-off at the right step. Having a dashboard where each user sees the tasks they need to finish has increased productivity. Teaching new users is easy due to how good the user interface is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Logicgate makes it very easy to take a process and automate it without any programming code. You just drag and drop your steps and define a default and alternate paths such as needing to escalate an issue due to a field entry or calculation. It also can have multiple sub-processes within a process and can even define sub-processes of a sub-process which is something I have not found in any other software. Forms are easy to customize and change even while the process is live. There is no need to call a programmer or Logicgate to make changes. Their strength is their focus on enabling each company to make changes within the software without needing to pay a programming fee like most of their competitors. They have also recently improved the dashboard and reporting features. #### Cons Because the software is fairly new, improvements are still being made. Sometimes it has not able to do exactly what is desired but each time they have listened to our problem and feedback. As a result most of the features we asked for have now been implemented in the latest releases. --- ### Security Quality Program Manager - Overall rating: 5/5 - Reviewer: Jennifer W. - Verified reviewer: Yes - Industry: Media Production - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Overall LogicGate is fantastic! Once you learn the system it is a one stop shop for creating risk assessments, tracking remediations, and mitigating our inherent risk. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to configure the system to match my organizations needs and the ability to maintain historical documents in one location. #### Cons The technical abilities of my end state users have a large variance of capabilities. Those with a lower technical aptitude struggle with the user experience and we spend a lot of time developing training for them. --- ### Great Compliance Management Tool - Overall rating: 4/5 - Reviewer: Jessica S. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is completely customizable and easy to use. #### Cons Some features that I would like are not available, but I know the company is very serious about adding features that constomers request. --- ### Straightforward software - Overall rating: 5/5 - Reviewer: Eric C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Useful software to keep tickets and the historical follow-up all in once place #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found it to be pretty simple to use. I was able to keep track of all of the cases that were assigned to me and was reminded when ample follow-up was needed. #### Cons I didn’t like that at times the program would duplicate tickets that were created but this was rectified pretty quickly with the customer support team. Also the software could have looked nicer but it was satisfactory in terms of design. --- ### Risk management with a great user interface - Overall rating: 5/5 - Reviewer: Valerie M. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to configure real time without engaging developers #### Cons A bit of a learning curve to become an effective Power User/Builder in the environement. --- ### LogicGate Review - Overall rating: 5/5 - Reviewer: Daniel S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No Code workflow building makes this an easy tool to use and configure to your needs. #### Cons I think that some of the calculation fields could be improved upon, as well as the reporting fields. #### Reasons for choosing LogicGate Reporting functionality. --- ### Review from an admin - Overall rating: 5/5 - Reviewer: Margaret C. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LogicGate allows us to centralize data in the various repositories. That data is then available to utilize. #### Cons Leaning the behind the scenes was a little daunting as a new administrator. As with any new role I was able to figure it out. --- ### LogicGate Embodies Customer Support - Overall rating: 5/5 - Reviewer: Adam C. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive! Once everything is setup, maintaining your repositories is super easy. Whether you're doing document management and want to track revisions, risk assesments and want to do quarterly reviews of an asset at a glance, or procedures for admins to follow; this software does it! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The people at LogicGate are some of the most responsive and able individuals you will ever work with. Whether email, chat, or phone call; you can always expect them to get back to you within a few minutes. The software itself truly helps create and maintain procedures, audits, and risk assessments. It is easy to use and straight forward to assign evidence requests to outside users, or even users who are not part of the GRC admins. #### Cons The configuration is pretty difficult. The support more than makes up for this, and if a problem occurs they generally update the documentation. --- ### An Amazing , Efficient, tool! - Overall rating: 5/5 - Reviewer: Rhonda S. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I absolutely love working with LogicGate! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to customize the layouts and functionality to fit each of the different tasks and business processes in our department. #### Cons I wish there was an option like, "previous screen" or a "back" button, to use in cases where a field was missed when entering information. --- ### All in one risk management in cloud - Overall rating: 5/5 - Reviewer: Zeynep K. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Risk Cloud is a comprehensive yet advance risk compliance management platform that runs entirely in the cloud. #### Cons Not having a free trial period is a crucial missing aspect of the platform, also not having a free version is a serious missing point too. --- ### LogicGate Review - Overall rating: 4/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ability to customize the modules to fit our needs. Additionally, the implementation support provided through Risk Rising has been excellent. The ability to link workflows and report out information has been valuable for executive reporting. #### Cons It is difficult to build with no ability to bring back things you may have changed or deleted. Overall though, the roadmap LogicGate has laid out I believe will address many of the pain points. ## More reviews [Next reviews](https://www.softwareadvice.com/compliance/logicgate-profile/reviews/?page=2) --- LogicGate Reviews, Pros and Cons - 2026 Software Advice