LogicGate Risk Cloud vs SiteDocs

RATING:

4.7

(66)

LogicGate Risk Cloud has 66 reviews and a rating of 4.65 / 5 stars vs SiteDocs which has 238 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (66)
4.8 (238)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 26, 2024
April 17, 2024
Pros/Cons
  • Pros

  • The easy of the system for both admins and users has made the integration of the system into the business efficient and effective as we have used terms that the business are familiar with.
  • Additionally, the implementation support provided through Risk Rising has been excellent. The ability to link workflows and report out information has been valuable for executive reporting.
  • Cons

  • Sometimes, especially if you are just starting out with the tool, there can be unwanted downstream impact to other workflows.
  • Need features to be able to see which users have viewed each risk within the system. This will allow accountability.
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  • Pros

  • Ease of use, duplication feature fantastic. Can easily send to anyone as required.
  • Setting up workers and locations is very easy. Doing reports online and having it emailed directly is an excellent feature.
  • Cons

  • Having multiple accounts can be awkward, especially when having to implement new forms.
  • The only issue that comes up occasionally is an employee complaint that they have to use their own device and data plan for work purposes.
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Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos