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LogicGate Risk Cloud vs StandardFusion

LogicGate Risk Cloud vs StandardFusion

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Overall Rating
4.6 (67)
4.6 (34)
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.4 / 5
4.7 / 5
Customer Support
4.8 / 5
5 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
August 9, 2024
October 16, 2024
Pros/Cons
  • Pros

  • Our use of the solution is still a work in progress, but the experience has been great. LG personnel are supportive; The help desk is quick and responsive.
  • Heavy usage of FAIR is great, and I like the application templates that can be downloaded for crowdsourcing.
  • The customization of the environment is amazing and never ceases to amaze me. It can be utilized by any industry and the flexibility is mind blowing.
  • Cons

  • Not having a sandbox to test changes to workflows pre-production or a restore/undo button has been difficult for our teams to manage; making us hesitant to work on significant changes on our own.
  • As an American company this is understandable, I'm just jealous when I see the support for new regulation in the US.
  • Not having a free trial period is a crucial missing aspect of the platform, also not having a free version is a serious missing point too.
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  • Pros

  • The product is easy to use and easy to get started. The interface is clean and friendly and customer support is there to help you every step of the way.
  • Effective, User Friendly, Easy to Deploy, Amazing Support, GRC that has exactly what you need.
  • The StandardFusion support team have been amazing, and onboarding was great. They helped load and setup the system based on our existing SOC 2 reports.
  • Cons

  • Meanwhile, limiting internal notifications and reminders continues to be a challenge because the choices seem to be "too many notifications" or "no notifications.
  • While only providing SSO to enterprise clients is common, this practice should be heavily discouraged.
  • They say everything happens for a reason… because I almost missed out.
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Pricing Range
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos