--- title: "MedTrainer Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MedTrainer. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MedTrainer is a good fit for you!" source_url: "https://www.softwareadvice.com/compliance/medtrainer-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [HIPAA Compliance Software](https://www.softwareadvice.com/hipaa-compliance/) / [MedTrainer](https://www.softwareadvice.com/compliance/medtrainer-profile/) / MedTrainer Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/compliance/medtrainer-profile/) Reviews [Alternatives](https://www.softwareadvice.com/compliance/medtrainer-profile/alternatives/) # MedTrainer User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 148 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 83 reviews (56%) - 4 stars: 45 reviews (30%) - 3 stars: 9 reviews (6%) - 2 stars: 1 reviews (1%) - 1 star: 10 reviews (7%) ### Most mentioned pros - Having one area to track employee information, trainings, licenses as well as having the capability of assigning policies is a game changer. - MedTrainer simplifies compliance with its intuitive interface, efficient training, and seamless documentation. - I appreciate the ability to easily track payer enrollments and the customized reporting. ### Most mentioned cons - MedTrainer assigns you a specific representative to use- sometimes the customer service isn't as fast as I would like for credentialing. - There are not enough learning modules available for specific learning for different departments like ER/Obstetrics. - Sometimes the system can become very slow or crashes out. ## MedTrainer customer reviews Showing reviews 1-25 of 148 (page 1). ### Efficiency Improvement - Overall rating: 5/5 - Reviewer: Ashlie C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Risk management has been more organized. I also utilize the organization functionality to perform my own credentialing. I used to have an excel document where every medical staff member had their credential expiration date listed and I had to manually keep up with this. With Medtrainer, I am able to run a report as often as I would like and the credentials that are valid, expiring, or expired will populate in an excel document. My staff love that the program can be accessed from anywhere, including their mobile device. My learning compliance has increased since implementing the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Medtrainer has endless functionality that can enhance many areas of ones practice. I personally do not utilize the program to its fullest potential, but what I do use the program for has saved my valuable time and helped me stay better organized. I love the incident reporting component. My staff are able to complete incident reports easily and they are more timely then on paper. Enforcing time restrictions for incident reporting is also easier. #### Cons There are some attributes that are not user friendly and you have to either know for sure how to access the functions as opposed to "figuring it out". Thankfully, the support line is very knowledgeable and they are able to explain how to do something quickly and easily. Assigning the learning courses can be challenging and re-assigning courses is not user friendly. #### Reasons for switching to MedTrainer functionality and price --- ### MedTrainer review - Overall rating: 4/5 - Reviewer: Gabby C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MedTrainer is a great site to use for uploading modules that align with hospital policies and regulations. #### Cons MedTrainer can be slow to upload certain content. The calendar on the student dashboard does not update to the latest class dates available. #### Reasons for switching to MedTrainer Not sure, I was not in charge of choosing the program #### Vendor response Thank you for the feedback! We’re glad to hear that MedTrainer is helping with uploading and aligning content to your hospital’s policies. We appreciate the note on content upload speed and calendar updates. We’ll pass this along to our product team as we continue making improvements. Replied June 2025 --- ### Good, not great - Overall rating: 3/5 - Reviewer: Nikki M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quick responses when issues arise. Mostly user-friendly for annual trainings and new hires. Policy assignment and tracking is very useful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use and assignment for annual trainings, assignment of policies, license and CPR tracking, etc. #### Cons Used to be more user-friendly, but now you have to hunt and search for things a bit. QuikCred is not worth it. #### Vendor response Thank you for your positive feedback on our platform's ease of use and our quick response times. We understand that our rapid improvements can sometimes make it challenging to locate features. We recommend visiting our Support Center to stay updated on new rollouts and learn how to utilize them effectively. Replied July 2025 --- ### Director of Nutrition Education & Training - Overall rating: 4/5 - Reviewer: Marilen H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm happy that the company have utilized this platform to accommodate staff training needs. The platform is easy enough to navigate and support services are available as needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to access our corporate wide trainings in one platform. It also allows us to post our own corporate-specific trainings. #### Cons The ability to produce reports of course completions. It was a feature before and was disabled. I have to now do individual reports per staff instead of per department. #### Reasons for choosing MedTrainer It was a corporate decision. They determined that this platform best fit our needs. --- ### Great Product and Service! - Overall rating: 4/5 - Reviewer: Mirela A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Great team of people that are always eager to help and answer any questions we have. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MedTrainer is a great all-in-one compliance software tracker. #### Cons The Incident Module needs to be updated to be more customizable for the clients they serve. #### Reasons for choosing MedTrainer It was less expensive and had a more robust training platform. --- ### My Go To Program! - Overall rating: 5/5 - Reviewer: Lisa B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MedTrainer is amazing! To be able to have access to multiple tasks all in one program has been a blessing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to place multiple pieces of required information in one place. From credentialing, employee tracking, training, education credits, to policy and procedures, the options are in abundance. #### Cons Would like to see a training repository on the operation of and the different functions of MedTrainer available when needed to reference/refresh. --- ### Easy, simple and straightforward - Overall rating: 5/5 - Reviewer: Zoey L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s a good system. I need to learn more of its capabilities but so far it’s great and I haven’t had much training. All self taught #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple to use, very straightforward. Running reports are easy, uploading certifications and other policies is great. #### Cons Company is not using it to its full experience. I wish there was an easier was to search without multiple clicks. #### Vendor response That's fantastic to hear! We're thrilled you're finding the system easy to use and that features like report generation and uploading certifications are helpful. We're always looking to improve, and our customer success team would love to help you explore more of MedTrainer's capabilities when you're ready. Thanks for the great feedback! Replied July 2025 --- ### MedTrainer is a Must Have! - Overall rating: 5/5 - Reviewer: Ashley W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had an extremely pleasant experience with MedTrainer. Working in our Compliance and Education, I like the ease of use, the organization and details within the program. Using MedTrainer is a breeze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we like most about MedTrainer is not only the ease of use, but if you have any questions their team is right there to help every step of the way. #### Cons I've yet to come across something that I don't like about the system. Anytime that you have questions the support team is there to help you and walk you through. #### Reasons for switching to MedTrainer Just about 1 year ago, if not a little more. --- ### Credentialing Coordinator - Overall rating: 5/5 - Reviewer: Nancy M. - Verified reviewer: Yes - Industry: Human Resources - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have a really good experience overall. It makes keeping track of everything easier for me and i don't lose info. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that i can include a lot of info on enrollments and track it. I also like that i can get reports i need. #### Cons I don't like that it is constantly changing. Sometimes the system can become very slow or crashes out. --- ### Nimkee Clinic - Overall rating: 5/5 - Reviewer: Nikki H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The user-friendly platform is a pleasure to use, and I appreciate how easy it is to navigate the onboarding process for new employees. #### Cons I don't specifically care for the incident reporting system. It's often difficult to navigate for our employees, especially with multiple departments. #### Vendor response We're delighted to hear that you find our platform user-friendly and the onboarding process smooth for new employees. We understand your concerns about the incident reporting system and appreciate you bringing this to our attention. We're always working to improve our user experience, and your comments will help us identify areas for enhancement. Replied July 2025 --- ### Best compliance training platform - Overall rating: 5/5 - Reviewer: Brinda P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MedTrainer offers a seamless compliance experience with intuitive tools, efficient training, quick and reliable support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MedTrainer simplifies compliance with its intuitive interface, efficient training, and seamless documentation. #### Cons Some features could be more customizable, as they were lot of our internal training we wanted to be in one place. #### Vendor response We understand your need for a centralized location for all training materials. Please be aware that our platform offers a Course Authoring Tool that allows you to import your own content, which we hope will enable you to consolidate your internal training resources. For further assistance, don't hesitate to get in touch with your Customer Success Manager. Replied June 2025 --- ### Utilization feedback - Overall rating: 5/5 - Reviewer: Vanessa G. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that medtrainer classifies some of the trainings under compliance/regulatory categories, as this is what my agency cares the most about, so it's easy to look for those particular courses and maintain them as a learning priority. #### Cons I would love for medtrainer to have more behavioral health courses, as well as HR-employee development and wellness courses. #### Vendor response We understand the need for a wider variety of courses and please note our learning team is continuously working to expand our course library based on user feedback and industry needs. Your suggestions are valuable and will be taken into consideration as we develop new content. Replied June 2025 --- ### 5 stars to Medtrainer - Overall rating: 5/5 - Reviewer: Jake A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall my experience has thus far been great. Looking forward to working with MedTrainer as our business grows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to navigate and the customer service is top notch #### Cons I had a little difficulty understanding how to assign an employee but after a quick discussion with customer service it was resolved. --- ### MedTrainer Review - Overall rating: 5/5 - Reviewer: Pooja P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered MedTrainer staff are extremely responsive and their turnaround time is great. They are always willing to help and stick by their word. They take feedback on their products and customize them to their customers' needs. Above all, you can feel that they genuinely care about their customers' satisfaction. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MedTrainer is a great resource. More than that, the customer support and MedTrainer team are what make the software exceptional. They help to truly customize functions based on our needs. Among other things, we were able to transition to electronic incident reporting and ensure a speedy and simple way to deliver required annual compliance training. We are continuously evolving with MedTrainer. Our organization spans across multiple states and MedTrainer (and their team) make sure that we are well taken care of and help us to ensure uniformity within our Compliance Program. #### Cons The cons tie into the pros. With any IT product there are bound to be issues - however, the MedTrainer team is always quick to help and ensure that it is resolved ASAP so we can return to normal operations. MedTrainer takes feedback and constructive criticism well and adapt to our needs. --- ### Great product - Overall rating: 5/5 - Reviewer: Kellee F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I have had a great experience with the platform and service thus far and would recommend MedTrainer to anyone. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The product is very easy to use and the integration was simple. I appreciate that there are updates and new courses rolled out consistently. #### Cons We have had a few issues with some courses not allowing staff to move forward in the course to complete. --- ### MedTrainer Review - Overall rating: 4/5 - Reviewer: Beth K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very good and I am happy to have a tracking software but also have the learning online videos for staff instead of sending them off campus to complete some of their required training. Orientation of new staff has been much easier as well because I am able to get their compliance training completed at on-boarding instead of waiting until the next group training is scheduled. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really value the tracking portion of the training. We have always struggled with staying on top of when staff are due to renew their certifications and annual compliance training; so this software has really helped! #### Cons We signed up to utilize the equipment list and maintenance module. Instead of there being an upload of our current excel equipment list we will have to put each piece of equipment in one by one. I haven't had a chance to sit down and do this yet so I haven't been able to start using that module yet. :( I thought when I signed up for our package, it included some of the CME that clinical staff need and I found out it will cost extra. :( #### Reasons for choosing MedTrainer Recommended by our supply vendor, [SENSITIVE CONTENT HIDDEN] --- ### MedTrainer Review - Overall rating: 4/5 - Reviewer: Sonia H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered MedTrainer helps us meet our HRSA grant requirements and our FTCA training requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Training package covers almost all of the required training's we need and what is not there we can have loaded. Also the tracking of the training's assigned and the ability to see how many times the user had to take the training to pass the end of course quiz. Training reports are also great! #### Cons Sometimes the trainings have a glitch but the problem is always solved in a timely maner. #### Vendor response Thank you so much Sonia for the review! We are thrilled that you find MedTrainer helps meet your requirements for HRSA grants and FTCA training. We're constantly upgrading and improving our platform and we appreciate any and all feedback. Replied September 2019 --- ### Gateway Medical Associates Review - Overall rating: 4/5 - Reviewer: Cindy C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been great. Our account representative is the best and is always there when I need help. His response time is impeccable and he is a pleasure to deal with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is pretty easy to navigate. I like all the different features that the software offers. #### Cons It's sometimes confusing trying to find what you need in regards to where the information is located. There are so many different features that are available I sometimes forget on where to look for what. #### Reasons for choosing MedTrainer I liked what MedTrainer had to offer and again the price was right. #### Reasons for switching to MedTrainer Mostly because of the cost. --- ### Waste of money. Small business owners, go elsewhere. - Overall rating: 2/5 - Reviewer: Jarrod R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Awful experience. Found it wasn’t needed for us or ANYONE LESS THAN 100 employees, so if you are a small business, find a better way to keep records of your staff by using a desktop. Unhappy costumer here, and they pretty much said “sorry you’re unhappy” and we will keep charging you. So, DO NOT SIGN ANY CONTRACTS WITH THIS COMPANY UNLESS YOU KNOW IT WILL BENEFIT YOU. Truthfully, you do not need the services of this company. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Internet based… many courses available to train staff. #### Cons Staff, customer service. They love to take your money and don’t deliver on service. All they care about is sales, the constant calls and emails about referrals and upselling is crazy and then when you need help on customer service we had weeks go by before someone replied. #### Reasons for choosing MedTrainer I was referred to them, unfortunately. --- ### Added Benefit To Our Practice - Overall rating: 4/5 - Reviewer: Kim H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The benefit of having access to current updated information on a regular and consistent basis is so important. My annual OSHA and HIPAA training will be given via Med Trainer in Jan. 2020. Being able to use the Compliance check off sheets are an added asset. The ease of assigning modules to one person or 30 and having access to see their progress is essential. My licensed and certified staff now have certificates to present for there continuing education. It is making my training life so much easier these days! Thank you Med Trainer for the ease and accessibility of your system!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Just recently we have added the CPR portion to our Med Trainer. I have personally gone through the program and as a nurse I must say it is more informative than most hands on classes that I have attended for recertification. I agree with the trainer that we should have 6 month refreshers. The ease of using the system, the added benefit of questions after each segment and the way it is presented was most excellent and kept your attention. #### Cons More recently we have been having issues with multiple staff having to have their password reset for no apparent reason. #### Reasons for choosing MedTrainer N/A --- ### Use in a multi-locations medical practice - Overall rating: 4/5 - Reviewer: Michelle M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are very happy with this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very easy to streamline on-boarding new employees. I love the reminders; currency on required OSHA guidelines; automatic updates to SDS; being able to manage over 200 employees through reporting and metrics. #### Cons The courses sometimes get "stuck". Multiple employees report they get part-way through a course and it freezes OR, they finish a course and confirmed they passed the test, but the program reports they haven't completed the course and will not produce a certificate. Each time I reported this occurrence, Med-trainer was able to resolve the issue within 2-3 hours or less. #### Reasons for switching to MedTrainer More streamlined. Excellent ability to track employee and provider annual requirements including certifications and licensing. Frequent updates to changes in Federal requirements help us keep current and up to date. SDS automatic updates with connection to our supplier and our current orders. --- ### MedTrainer is a Great Compliance Product - Overall rating: 5/5 - Reviewer: Cathy W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Prior to Medtrainer we offered in-person training which was great. On the downside not all staff could attend the mandatory training sessions during the week especially our weekend and casual staff members. With Medtrainer we can import our own custom training unique to our clinic, we can used the basic training's as offered, and in addition it tracks the users! I can easily run reports and update leadership teams about staff who still need to finish which is super. Love the time-saving capabilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for administrator and end-user staff. I really like the functionality and the options it has to support HIPAA, SDA, Emergency Preparedness, etc. It really has expanded very nicely since we first purchased the product 3 years ago. #### Cons There really isn't much I don't like about the software. I would recommend that when new products are released that the administrator of the software is offered an opportunity to review the information within the module for 7 to 10 days prior to purchase. Often I am busy and the presentation isn't enough since I am very hands-on. --- ### Orthopedics - HIPAA and Safety - Overall rating: 5/5 - Reviewer: Taylor A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered MedTrainer was my training tool when starting with this company. Now, as the administrator to newly onboarded users, I can see why we have stuck with MedTrainer for so long to meet our HIPAA and Safety training needs. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MedTrainer allows us to assign a bundle of courses to our new users which makes sure that all users receive the same training. Courses are interactive and designed in a way that encourages the user to explore all information provided in the modules. #### Cons The only issue we encounter is having to enable pop-ups in our browser to access courses, which is an easy fix! --- ### Good LMS System - Overall rating: 5/5 - Reviewer: Howard R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Great organization/support. Very easy to set up and administer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros very easy to administer and use, really like having multiple functions in one system #### Cons Lack of ability to create editable forms #### Reasons for switching to MedTrainer Original system was difficult to manage, had limited capabilities #### Vendor response Howard, thank you so much for leaving us a review, we greatly appreciate the feedback. Thrilled to know that MedTrainer is easy to use and meets your needs at Community Health Centers of Pinellas. We're always adding more features and working to improve our platform, and I will pass along your note about editable forms to our development team. Thanks again so much! Replied September 2019 --- ### Great Product - Overall rating: 5/5 - Reviewer: Jaime F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered It has been a great product and a great way to educate staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use and the ability to create custom courses to fit the needs of our organization. #### Cons The time it takes to implement a custom course. ## More reviews [Next reviews](https://www.softwareadvice.com/compliance/medtrainer-profile/reviews/?page=2) --- MedTrainer Reviews, Pros and Cons - 2026 Software Advice