MedTrainer

RATING:

4.3

(120)

About MedTrainer

MedTrainer is a compliance management solution that helps organizations in various healthcare industry verticals, such as pharmaceutical, long term care, dental, veterinary and hospitals. It allows organizations to manage certificates, contracts, maintenance logs, safety plans and more on a centralized platform. MedTrainer's self-enrollment functionality allows staff members to browse through the course catalog and assign training sessions based on individual requirements and preferences. It automatically generates training completion certificates with details, such as employee name, the course title and completion date. The compliance toolkit allows users to generate OSHA inspection forms, manage incident reporting, and access HIPAA business associate agreements. Addi...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

MedTrainer Pricing

Please contact MedTrainer directly for pricing details or visit https://medtrainer.com/pricing/

Starting price: 

$10.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Medtrainer on-boarding path
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MedTrainer Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for MedTrainer

1 - 5 of 120 Reviews

Wendy

Health, Wellness and Fitness, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

MedTrainer

The transition from last product to MedTrainer was easy, they've thought of everything. Every time I need something created or added they're quick to help me.

PROS

MedTrainer helped me streamline our new employee onboarding. The success manager assigned to my account is amazing!

CONS

I wish the alpha sorter in the Employee Center was at the top of the page. The SDS function wasn't a great fit for us so we discontinued using it.

Reasons for switching to MedTrainer

MedTrainer had more bells and whistles.

Vendor Response

Wendy, thank you so much for the feedback! We're so happy to know that MedTrainer is making onboarding a better experience for you, and that your success manager is providing you great service! I will forward your feedback to our software development team about the alpha sorter and SDS function issues you were having to see if we can get a fix in for that in the future. Any and all feedback helps us to continue to improve and grow with our customers. Reach out to us any time you need us, and thanks again!

Replied September 2019

Debbie

Medical Practice, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

MedTrainer

With Med Trainer we can easily assign training to employees and follow up on completion. We can also track training received outside of Med Trainer. The interface with ADP has eliminated data entry for new hires. We go right to assigning training. SDS management has always been a problem. We now have easily accessible binders on line. The link with McKesson captures over 90% of our new SDS sheets. We finally have an efficient way of tracking our contracts. We can easily view a copy. Med Trainer notifies us when a contract is about to expire. Everything we have tried with Med Trainer has been a time saver. We are much more efficient now.

PROS

It easily manages many time consuming tasks.

CONS

It needs more flexibility in security assignments

Vendor Response

Debbie we truly appreciate you taking the time to leave us this review, and so happy to know that MedTrainer has freed up more time and streamlined your onboarding with our ADP integration. And our consistent updating of McKesson SDS seems to be working great for you as well! I will forward your feedback on to our development team about flexibility in security assignments, and maybe we can improve this feature in the future. It's feedback like this that helps us continue to make MedTrainer better, easier, and more effective for customers like you. Thank you so much again!

Replied September 2019

Michelle

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2021

Caused More Work for my Staff and MedTrainer Would not Permit Us to Cancel Subscription

I would not recommend the product nor the customer service team.

PROS

The price was better compared to other products.

CONS

Salesperson oversold the product, did not work as we expected. We provided a 30 day cancellation notice after a few months of using it and are still STUCK in the contract after a year because Medtrainer customer service also fell way below our expectations!

Reason for choosing MedTrainer

Salesperson oversold the product, made it sound as if the product could do more than what it actually can. Users need to enter all data into the system, no interface with insurance companies; absolutely no difference than the spreadsheets we were already using for free.

Wendy

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

MedTrainer is a lifesaver for HR departments of one!

We once had to close our practice to two hours and bring in a consultant to lead a boring 2-hour class on OSHA and HIPAA regulations--this cost us revenue. Now we can assign courses in not only OSHA and HIPAA guidelines but can add custom courses and staff development training too --all at lightning speed and our staff can access the site 24/7 to make the training fit our schedule--and no lost time to do it.

PROS

Very easy to use and was very easy to set up initially--their support staff did most of the heavy-lifting! Our staff find the site easy to navigate and the flow is logical.

CONS

That we didn't find it before now! We did have some reporting features we desired but the support team helped us work with the design team and they made it happen.

Marcie

Medical Practice, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Great customer service for all-inclusive product

Medtrainer has been a great addition to our organization. We can now keep track of who has not completed their training. We can also do targeted training. Compliance is much easier now.

PROS

The installation was very easy. You have a dedicated customer service rep that helps you through all the modules and you can access the rep any time you need them. They are very responsive.

CONS

We keep having problems with the course not completing in the system but the customer service rep has escalated our issue and hope to have resolved soon.

Reason for choosing MedTrainer

Medtrainer had all the features we wanted, policy and contract management, learning management, compliance, ability to do our own courses, SDS, exclusion report monthly, and even BLS on line.