OnPay vs Process Street

RATING:

4.84

(414)

OnPay has 414 reviews and a rating of 4.84 / 5 stars vs Process Street which has 572 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.84 / 5 (414)
4.71 / 5 (572)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 1, 2023
January 25, 2023
Pros/Cons
  • Pros

  • All feature are very useful and it fully integrates with tsheets and quick books which is good thing.
  • What I like most about the software is the ease ofnavigation. Being able toggle between areas is helpful to verifying information.
  • Cons

  • The scheduled pay run doesn’t update as processed on the dashboard or advance to the next run right away. I have an employee that has a monthly deduction that I have to turn on and off.
  • Sometimes the employee profiles are difficult to navigate in order to look up or update info. It's not something that is prohibitive to the use overall though.
  • Pros

  • It has not complications and helps me get things done. It truly has been a lifesaver since it helps me streamline my processes, saving me time during the process.
  • It's an all around good way to automate checklists. I like being able to go through and manually check things off.
  • Cons

  • It's mostly just folders and sub-folders. Weird errors: At times videos wouldn't transcode or some files wouldn't be recognized right away.
  • There is still some functionality missing that we would like to see. There is also some limitation on formatting of text within a task.
Pricing Range
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2022

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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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