Onspring

RATING:

4.8

(76)

About Onspring

Onspring is a cloud-based, no-code software for reporting, analysis, process management, and coordination. Our connected solutions for Governance, Risk & Compliance, ITSM, and Business Operations create efficiencies for your teams and put key metrics at your fingertips anytime and everywhere. Central project portal allows teams to collaborate on internal projects, client deliverables, and company initiatives, with the ability to track project status, documentation, milestones, ownership, and more. Diagram entire processes in stages with visuals and create approval/rejection paths for non-linear processes. Apply business rules and workflow logic to automatically notify designated teammates of recent updates or actions needed, and schedule automatic reports to select ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Onspring Pricing

ENTERPRISE: Contact Onspring for pricing information.

Free trial: 

Not Available

Free version: 

Not Available

Risk Management Dashboard in Onspring Automation Software

Onspring Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Onspring

1 - 5 of 76 Reviews

User Profile

Michelle

Verified reviewer

Insurance, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Great tool and easy to use

OnSpring has allowed us to manage projects, contracts, and vendors in a whole new way. No longer are items stored in multiple areas, they are all right in here in one easy to use tool. The team at OnSpring is extremely helpful and the best group of people to work with. They are extremely flexible and understood our needs from the start. I cannot say enough about this company overall.

PROS

OnSpring is honestly THE easiest software to use. Right from the start the layout is appealing and not overwhelming at all. Without any formal training, a user can quickly figure out how to use it and be up and working in no time.

CONS

At this point, I cannot think of a downside to the software. Everything we have needed OnSpring to do, it does!

Vendor Response

Thank you for providing such a great review of Onspring! We are glad to hear the software platform has been so beneficial for your organization. And, we're just as delighted to hear about your positive experience with our team. We appreciate your partnership with us and always, your feedback.

Replied March 2021

Michael

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Flexibility

PROS

The product is quite flexible. It can be applied for a variety of use cases. Once you have your apps matured, reporting becomes streamlined.

CONS

The interface for reports development can be a bit challenging at times. If you have a lot of fields in your apps, searching for them when building/filtering a report can be a struggle.

Reasons for switching to Onspring

Teammate treated us like a number. Onspring treats us like a neighbor.

Vendor Response

Michael, thanks for providing a review of Onspring. We really appreciate you taking the time to share your thoughts on what it's like to be a customer - and we are very happy to be your 'neighbor.' I'm going to take your 'report creation' feedback to our product team to discuss options on improving the experience. Thanks again!

Replied April 2021

Karthikeya

Airlines/Aviation, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

My software

For undertaking a business.

PROS

Good. Easy to use this software. OK .

CONS

Easy to use the software. Good quality software. .

Jon

Oil & Energy, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Best Audit Software

I could not speak more highly of OnSpring's staff. All interactions have been great. Our implementer, [SENSITIVE CONTENT HIDDEN], has been the secret to our success, and we are very thankful for her!

PROS

The OnSpring system is very customizable. The out-of-the box solution will lay the foundation for using the system for your audit department. From there, you can customize almost every functionality of the system to facilitate your processes.

CONS

With the ability to customize the system comes complexity. You must analyze, design, and really understand your processes before you begin your implementation. Luckily, our OnSpring implementer is very knowledgeable of the system, as well as the audit profession, and she did a great job helping us make the system work as we needed.

Reason for choosing Onspring

hands down the best system we evaluated. Additionally, we could tell the service we would receive was the service that worked best for our model and such.

Reasons for switching to Onspring

We were using the old client/server TeamMate product, and were going to be required to replace our servers, thus reimplement the system. We decided it was time to see what products were on the market. TeamMate+ was evaluated along with other systems. We chose OnSpring over four different systems evaluated.

Chris

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Excellent GRC solution - Highly recommend!

Onspring is making our risk much easier to define and report. We previously had so many disparate processes and functions that it was difficult to report risk accurately.

PROS

- Consistent improvement with new updates and releases- Everyone at Onspring is great work with- Ease of use- Out of box features

CONS

- When delegating a survey to someone else, Onspring should dynamically update the email that goes to the delegate for you. It will send the email addressed to the initially assigned person unless you adjust it. Onspring allows you to adjust it, but it seems they should automatically update the name instead of keeping the original person's name. Adjusting the email could be easy to miss; therefore, you send an email to the delegate addressed to yourself.- The timeout function needs to be adjusted. It appears to let you continue your session, when it does not.

Reason for choosing Onspring

Onspring looked much more user friendly, more elegant, and the price was right.

Reasons for switching to Onspring

We were having some issues with Rsam and couldn't view all of our risk in one solution. Rsam was also not user friendly. Onspring has fixed this issue for us.

Vendor Response

Thank you for taking the time to leave this review Chris - really appreciate your candor and feedback.

Replied November 2022