PowerDMS vs RizePoint

PowerDMS has 274 reviews and a rating of 4.75 / 5 vs RizePoint which has 18 reviews and a rating of 4.28 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.75 / 5 (274)

4.28 / 5 (18)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

November 18, 2020

March 22, 2019

Pros/Cons

  • Pros

  • The platform is very easy to use. It's quick and simple to learn and keep updated. It's very user-friendly and does not take much time to use. Their customer service has been excellent as well.

  • The program is very easy to use and makes the process so much easier! I really like how it is so easy to organization all the documents into the folders!

  • Cons

  • Training features could be a bit more customization. Recommend ability to reset training date defaults on the fly.

  • Initial configuration took me a bit because we didn't take advantage of document conversion (OUR mistake, not PowerDMS'). Otherwise, I have loved everything so far.

  • Pros

  • It is very easy to search data using their UI. I especially like the Location UI. There have been many great new features including Dashboard reporting and search driven analytics.

  • works for so many pieces of our business.....easy to train and get buy-in Great data gathering and reporting

  • Cons

  • The reporting tools and customer service need improvement

  • Personally, it logs me out very easily, timing out in less time than I need. Also, EI is a bit difficult to navigate at times so I'm not able to create all of the reports that I need.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos