All Risk Hawk Reviews

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User Profile

K Neelamadhab

Verified reviewer

Information Technology and Services, 5,001-10,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Exceptional Risk Management experience with Risk Hawk

In conclusion, Risk Hawk has transformed the way one approaches risk management. Its user-friendly interface, robust risk assessment tools, real-time monitoring capabilities, customizable reporting, and exceptional customer support have surpassed my expectations. I definitely recommend Risk Hawk to any business seeking a reliable and comprehensive risk management solution.

PROS

From the moment I started using Risk Hawk, I was immediately impressed by its user-friendly interface and intuitive design. The platform's seamless navigation allowed me to quickly understand its functionalities, making it easy to incorporate into my existing risk management processes. The drill-down dashboards and other analytics capabilities with simplicity, combined with its powerful features, truly sets Risk Hawk apart from other risk management solutions on the market.Moreover, the exceptional customer support provided by the Risk Hawk team has been remarkable. They have been incredibly responsive, promptly addressing any questions or concerns I had along the way. Their dedication to ensuring a smooth and satisfactory user experience has only reinforced my confidence in the product.

CONS

It is not the least-liked feature but, it is. something I missed in RiskHawk. Organization-specific color themes will be a great feature to add on to an existing plethora of wonderful capabilities.

Sujana

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2023

Awesome Audit Solution with Support !!

PROS

The Risk Hawk solution is really great, especially how it works well with Risk Management and the helpful checklist for Controls. You've obviously thought things through and made a complete system. The customer support you provide during demos and understanding is a big plus too!I like how you've made the whole audit process smooth and easy, from planning to tracking what needs to be done. You've made sure everything works well together.I find it interesting how you've set up ways to measure risk. This makes the audit process quicker and lets you focus on the most important areas. Your smart choices are clear.The Dashboards you made show everything happening in the audit step by step. It's like looking from high up and seeing the whole picture. This helps everyone know what's going on.I think it's really cool how you let auditors make reports that fit them. This makes their work faster and reports are better because they can make them their own way.Your dedication to both the product and customer support really shines through. It's clear that you're committed to creating an effective and user-friendly experience.

CONS

Choice Limited to User-Based Licenses, No Unlimited Users Option.

Vikki

Financial Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2022

Risk Hawc

PROS

The linking technology between modules is fantastic, one can easily view all connected items from one risk which is a benefit to our client.

CONS

The dashboard reports do not show data that is relevant to our users and they are quite dated and we cannot customise the risk register which is a feature that most clients want (eg hiding irrelevant columns within a register).

Vendor Response

Thanks for the feedback. As discussed, dashboard charts can easily be added as part of our deployment. Our platform is based on low/ zero code so this is really quick and can be requested from our support team. Also, the risk register is actually configurable by end users and you can hide the irrelevant columns. Only a few select mandatory columns cannot be hidden, rest can be easily hidden.

Replied January 2023

Amith

Verified reviewer

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Flexible, comprehensive, easy to use

PROS

Flexible, configurable, easy to use and has all features that a good GRC software in the market would have. The linking of modules is an amazing feature which gives a complete view of associated items. I found the Incident and Control modules of the tool and the ability to associate with each other very useful to mitigate the risks associated with IT assets and in preventing the incidents from occurring again.The team is very good, always available to support and responds very quickly.

CONS

There were some teething problems, however, the team responded very quickly and resolved.

User Profile

Akash

Verified reviewer

Insurance, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Perfect tool for Risk Management, IFC, SOX and customized activities

Tool is very user friendly, easy to navigate, effective vendor support 24*7 and super fast.

PROS

Tool configured with best industry practice of ERM process and cover almost all activities. With flexy, customized requirements can be handled.

CONS

Simulation engines can be added for various statistical analysis covers quantification of risks, solvency, ALM etc.

Reason for choosing Risk Hawk

Considering requirements, simple, user friendly and cost effective

Ayush

Information Technology and Services, 1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

My Honest Feedback based on usage

PROS

The user interface and user experience are amazing which add ease to traverse. The cluster location for all Risk, Audit and Compliance Repositories is well appreciated.Depending upon requirements standard framework can be customized on the tool as well as integration features are something that attracts the limelight for easy navigation.For designing workflows, approval on workflows, and user-defined charts on the go, self-service features appear to be ultimately unparalleled.

CONS

For drawing precise insights adding logical and analytical tools would be helpful.

Nahsihat

Information Technology and Services, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Helps businesses to manage risk

PROS

1. Seamless execution from audit planning along with risk assessments till audit reporting and action tracking2. Clean UI for clear navigation3. Real-Time interactive dashboards4. Pre-defined checklists for all areas with Risk and control libraries are very useful.5. Integrated with other modules like Risks, Controls, Policies, etc.6. Also liked the Customer Service where they gave a trial access and helped in understanding the system quickly.

CONS

Too early to comment as I have not experienced any issues till now.

Mayur

Banking, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Risk Hawk for Risk Management

PROS

Easy interface, superior support from developers, fast turnaround

CONS

The implementation process is still in progress, and it is going very smooth

meenal

Financial Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

Review of RM tool - Axis MF

PROS

The team and flexibility of the tool is very good

CONS

Reporting module and email management needs improvement

Subhankar

Computer Software, 201-500 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Best of Risk hawk

PROS

Good work , with best tools for risk management

CONS

No cons about this risk hawk , and can be improved.

Vivek

Insurance, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Comprehensive yet easy to navigate

PROS

It has many features similiar to veteran GRC tools knwon in a market but distinctively it is very easy to navigate, feature can be spotted easily and has very clean GUI which encourages to use more and more..Flexy module is anytime plus ..

CONS

Color palette looks very aged and can be improved

Jill

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Risk Hawk is much more than a risk capturing tool

PROS

Originally, I used the software to create, share and store policies. However, the functionality of this software is vast. I now use it for Risk Management, Incident Management, creating forms for users to complete and many other features. This means I can centralise everything and have controls in place.

CONS

The support team are very good and knowledgeable about their product they take the time to explain everything you need assistance with. However, I would also like a 'how to guide' so If I need to know how to create a form, set parameters for a control etc I can initially refer to the guide before contacting support.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Best Risk Management solution

Excellent

PROS

Mitigation, Risk scoring and Matrix, KRI

CONS

Integration domestic secure cloud model

Swapnil

Financial Services, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed November 2022

NPCI - Risk Team

Ok

PROS

Customer Support is very prompt and very humble people.

CONS

Very cumbersome and multiple navigation screens. It makes user's job very difficult.

Reason for choosing Risk Hawk

na

Vendor Response

Thanks for the feedback. As discussed, the workflow setup was requested by your predecessors as per the business processes at the time of implementation. We understand that they have now moved on and you have recently joined. The workflow and user navigation can easily be reconfigured easily based on your current processes and our team has reached out to you to kick off this exercise.

Replied January 2023

Himadri

Financial Services, 201-500 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Risk Hawk

The experience has been great. The tool has a lot of potential to be used in multiple areas in an organization. The team has been quite responsive and helpful in resolving the queries and finding workarounds to customize the tool as per our requirement

PROS

Flexibility: The flexy module helps to build all possible workflows, add additional parameters etc.

CONS

Some features like upload options for KRIs can be a part of the product design

Reason for choosing Risk Hawk

It is possible to customize as per our requirements

Ritu

Financial Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Very Flexible & Comprehensive risk management system

Risk management made simple and adoptable

PROS

1. Single place for all risk, compliance and audit data and processes. Very flexible to accommodate everything that we need2. Can do minor changes ourselves3. Great team!

CONS

Difficult to say as we have not encountered anything that stands out. If we had any challenge it was promptly resolved

Sudharma

Investment Banking, 501-1,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

GRC review

PROS

Advanced Features like1. Easy user interface using flexy module2. Any Changes is configurable from front end without any dependency

CONS

As of now now its early to comment , as we will progress will share our feedback

Surya Prakash

Accounting, 1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Manage your Risk

PROS

Identify Risks across business and agree Risk appetite and enables dynamic and active Risk management

CONS

Customizations need to be improved. Email triggering need to be improved

Rajesh

Information Technology and Services, 1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

very good Operational Risk Management Solution

PROS

A very good Operational Risk Management Solution.Risks can be identified through incidents and also has separate incident flow.Complete view for the risk mitigation workflow.Control testing options are good.Good reporting features.

CONS

Colour pallet can be improved & Layout theme should be provided

Reshma

Information Technology and Services, 501-1,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

A game changer

PROS

A technically very mature system, incredibly powerful, with good scalability, and excellent support.

CONS

No specific cons to be mentioned as such

Nikhat

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Feedack

PROS

Risk Hawk has excellent association features.Cost effective solution for Enterprise Risk Management.Policy Management module is very good for tracking everything.Everything is centralised and can be checked easily

CONS

None

Anita

Management Consulting, 51-200 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great product for GRC/ Risk Management

PROS

Multiple GRC modules all integrated thus enabling easy tracking and monitoring

CONS

The landing page/ home page can be improved

Jyoti

Information Technology and Services, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Risk hawk feedback

PROS

There are many good features in the tool for Risk ManagementHas a workbench to see all my itemsIf action is not taken on time, it shows date in redRisk score is shown with colour codes based on risk severity

CONS

Various Layouts/Themes can be provided for preview

Pratik

Financial Services, 501-1,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Flexible, easy to use, user friendly

PROS

Flexible, easy to use, user friendly, good experience

CONS

Still using so cannot comment so early .

Jacintha

Information Technology and Services, 1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

User friendly and easy navigation on the tool.

PROS

User friendly and easy navigation on the tool.Centralized location for all Risk, Audit and Compliance Registers.Self-service features are available to design workflows, approval on workflows, user defined charts on the go.Integration features with other modules for easy tracking and monitoring.Any kind of standard frameworks can be configured on the tool based on requirements.

CONS

More analytical features can be added. Not Integration features with other modules for easy tracking and monitoring.Not Any kind of standard frameworks can be configured on the tool based on requirements.

Showing 1 - 25 of 31 Reviews