RizePoint software


17 reviews(4.5/5)
17 reviews(4.5/5)

RizePoint is a compliance management solution that is used by companies to maintain quality and consistency across different products and services. The solution places quality checks at multiple levels of production so that all products meet industry standards and comply with regulatory framework. The solution sends regular notifications about information requests and approvals that helps users in managing technical and operational issues during the process.

RizePoint has a mobile auditor that enables users to audit and evaluate documents through mobile devices. The mobile auditor allows users to access documents offline and later synchronize the data with the server. The application allows users to create multiple audit forms for different customers using one standard form. 

RizePoint has user-access controls to limit access to the customer database. The solution has an activity dashboard that provides analytics reports on a daily or weekly basis. The application allows users to design a web portal using their own brand logo and colors.

Supported Operating System(s):
Web browser (OS agnostic)

17 Reviews of RizePoint

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  • Jessica from IHG

    February 2018

    Great product to help capture and analyze data

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ability to link to internal data for easy set-up and the flexibility in how to gather data at each level

    Cons

    The need for workarounds for certain processes or custom work when a feature is not meeting the needs of stakeholders

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Julie from IHG

    February 2018

    Love the people. Need to be more timely responses from some

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    works for so many pieces of our business.....easy to train and get buy-in Great data gathering and reporting

    Cons

    sometimes we have to figure out ways to resolve things that it doesn't do on our own, Would like to have a bit more flexibilty

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Blair from Chemstar Corporation

    February 2018

    At the core, the product is fantastic and continuous updates keep improving functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Automated Feedback / Notification rules simplifies customer alerts. The new management dashboards ease customer level reporting and issue research, and the new SDA with Active home page integration really pushes the bar forward with being able to proactively provide data insights to customers.

    Cons

    Some management / maintenance tasks are tedious, especially for one person teams with a wide customer/user base. This is being mitigated with upcoming improvements, but there are certainly some maintenance tasks that take an extra bit of work.

    While the new functionality that is continuously being released is next level and really resolved a lot of issues, they are in a weird spot where they are having to slowly improve core functionality. This creates a slight break in expected user experience. Its hard to change everything at once and not have customers complain though.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Micahael from Hospitality Now

    February 2018

    since 2002 with steton through now, huge improvements in past 2 years and hope it continues

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ease of use for gathering data, ability to do audits in the disconnected state - vital to as as many of our locations do not have interest or cell phone acccess

    Cons

    EI report design still remains a challenge to use, but Dashboards are seeming to be more favorable and desirable by clients. The high demand features should be part of the base feature cost. Seems to feel like things are drifting back to the Steton practice of hanging out carrots and then collecting fees per carrot.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Joe from Checkers and Rally's Restaurants

    February 2018

    Great way to provide visibility across the company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can use this software for several uses. We use it across multiple departments including marketing, HR, construction, training, Ops Services, and projects.

    Cons

    Creating a new form and coping questions. Right now you have to import questions from the form or another form which takes several steps.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Victoria from McDonald's Corporation

    February 2018

    As the IT Product owner of the RizePoint solution, I interact with the RizePoint team frequently

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy to search data using their UI. I especially like the Location UI. There have been many great new features including Dashboard reporting and search driven analytics.

    Cons

    The homepage UI menu does not display at times as a left navigation or top navigation. I am not sure why.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jon from Dairy Queen

    Number of employees: 501-1,000 employees

    February 2018

    Specification Manager is very manual process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    One location to enter the data, specifications and documents

    Pros

    One location for our supplier to upload documents for suppliers. Looking forward to the new Standard module.

    Cons

    Manual process, not able to link audits to master specifications, possible errors in audit forms not being linked to master specification.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dureen from MicroStrategy Inc.

    February 2018

    Great vision, talented product team, and commitment to continuous improvement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Shared customer base -- sets up the foundation for a strategic partnership to improve product roadmaps together.

    Pros

    Agile incorporation of new technologies (Analytics, Blockchain, etc. to meet customer requirements. Simple navigation. Emphasis on usability and UX shows in the newly designed Form Builder.

    Cons

    Still has some antiquated reporting and Analytics features (soon to change!). Not sure if the architecture allows easy integration with other 3rd party solutions (REST APIs, etc), or if it is a proprietary solution that requires the RizePoint product team to incorporate 3rd party integrations.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Anna from Raising Cane's

    February 2018

    The Rizepoint team was accommodating, generous, fun and friendly. It was a lovely experience!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software has many benefits. What I like most is probably that it provides the ability for us to gather data and information from all locations across the brand.

    Cons

    Many of the session devolved into a wishlist discussion which seemed to outshine the benefits of the functionality being demonstrated. The thing that I like least about the software is that there is still so much to be done and developed to be on the cutting edge of this industry technology. A lot of ground has been gained with recent enhancements, but there is still a lot of work to do that takes a lot of time and resources to complete.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Debbie from Atrium Hospitality

    February 2018

    RIzePoint is a great platform for us to create and perform our audits.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that it lets us explore so many other ways to audit and check what our properties are doing. We're always coming up with something different that we can use the software for, some so simple, but it allows us to pool all data in one place.

    Cons

    Personally, it logs me out very easily, timing out in less time than I need. Also, EI is a bit difficult to navigate at times so I'm not able to create all of the reports that I need.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Suman from MicroStrategy

    February 2018

    Seamless Integration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The platform provides for seamless integration and correlation of data from different data sources for effective compliance management. The platform offers various features and tools (CAM, Mobile Auditor) that provide deeper insights, analysis and greater visibility into all aspects of compliance.

    Cons

    NA

















































    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gary from McDonald's Corporation

    February 2018

    Lots of potential for the new features, but seems a bit cumbersome in the current state.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that the data is all in one place and that it is comprehensive.

    Cons

    The reporting is not dynamic and user friendly. The reports need to be more intuitive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Marc from Diversey

    February 2018

    Support is excellent and is backed by a solid road map!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Roadmap of integrating next level technology applications that correspond to the industry trends! Key is that Rizepoint listens to the industry and customer feedback and helps us as an organization drive growth!

    Cons

    Originslly the customized requests for reporting prove challenging yet with future applications this will be erradicated ie through Search Driven Analytics..Volume of data affects the speed to reports..

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Marc from Diversey

    Number of employees: 5,001-10,000 employees

    February 2018

    Rizepoint really stepped up with there latest version of the tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The analyzing reporting functionality, the new search driven analytics really is easy in setup and customizing the needs for our clients

    Cons

    Some of the older parts need a revamp in the UX/UI, specially the audit results view where improvements can be made in the column header searching.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kuan from Sodexo

    February 2018

    The boot camps are very helping to share experience with other users in the community

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Dashboard and form configuration. The dashboard is a great tool to perform analysis and actions needed.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kelli from Hard Rock Hotels & Casinos

    March 2017

    Multiple uses, customizable

    Ease-of-use
    Functionality
    Quality
    Support

    Introduced this system to the field as a corporate reporting tool; the properties adopted to it quickly for this process, and are now also using it as an independent resource for internal audits and follow up. The system takes a minute to learn on the administrative side, but once the program is set up it's very valuable for users. We've now customized for a variety of goals and tracking.

    Review Source: Capterra
  • Sheila from Marriott International

    March 2016

    Steton MA360 software is the best

    Ease-of-use
    Quality
    Support

    Steton MA360 data capture software is very easy to use and as an administrator, very easy to configure for our customers. Would recommend this data capture software to any company.

    Review Source: Capterra
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