RizePoint Software


 

RizePoint is a compliance management solution that is used by companies to maintain quality and consistency across different products and services. The solution places quality checks at multiple levels of production so that all products meet industry standards and comply with regulatory framework. The solution sends regular notifications about information requests and approvals that helps users in managing technical and operational issues during the process.

RizePoint has a mobile auditor that enables users to audit and evaluate documents through mobile devices. The mobile auditor allows users to access documents offline and later synchronize the data with the server. The application allows users to create multiple audit forms for different customers using one standard form. 

RizePoint has user-access controls to limit access to the customer database. The solution has an activity dashboard that provides analytics reports on a daily or weekly basis. The application allows users to design a web portal using their own brand logo and colors.

 

RizePoint - Account profile
 
  • RizePoint - Account profile
    Account profile
  • RizePoint - Activity log
    Activity log
  • RizePoint - Digital signature capture
    Digital signature capture
Supported Operating System(s):
Web browser (OS agnostic)

17 Reviews of RizePoint

Showing 1-17 of 17

 

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Jessica from IHG

February 2018

February 2018

Great product to help capture and analyze data

Ease-of-use

Functionality

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Pros

Ability to link to internal data for easy set-up and the flexibility in how to gather data at each level

Cons

The need for workarounds for certain processes or custom work when a feature is not meeting the needs of stakeholders

Review Source: Capterra
 

Julie from IHG

February 2018

February 2018

Love the people. Need to be more timely responses from some

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Pros

works for so many pieces of our business.....easy to train and get buy-in Great data gathering and reporting

Cons

sometimes we have to figure out ways to resolve things that it doesn't do on our own, Would like to have a bit more flexibilty

Review Source: Capterra
 

Blair from Chemstar Corporation

February 2018

February 2018

At the core, the product is fantastic and continuous updates keep improving functionality

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Pros

Automated Feedback / Notification rules simplifies customer alerts. The new management dashboards ease customer level reporting and issue research, and the new SDA with Active home page integration really pushes the bar forward with being able to proactively provide data insights to customers.

Cons

Some management / maintenance tasks are tedious, especially for one person teams with a wide customer/user base. This is being mitigated with upcoming improvements, but there are certainly some maintenance tasks that take an extra bit of work.

While the new functionality that is continuously being released is next level and really resolved a lot of issues, they are in a weird spot where they are having to slowly improve core functionality. This creates a slight break in expected user experience. Its hard to change everything at once and not have customers complain though.

Review Source: Capterra
 

Micahael from Hospitality Now

February 2018

February 2018

since 2002 with steton through now, huge improvements in past 2 years and hope it continues

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Pros

ease of use for gathering data, ability to do audits in the disconnected state - vital to as as many of our locations do not have interest or cell phone acccess

Cons

EI report design still remains a challenge to use, but Dashboards are seeming to be more favorable and desirable by clients. The high demand features should be part of the base feature cost. Seems to feel like things are drifting back to the Steton practice of hanging out carrots and then collecting fees per carrot.

Review Source: Capterra
 

Joe from Checkers and Rally's Restaurants

February 2018

February 2018

Great way to provide visibility across the company

Ease-of-use

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Pros

You can use this software for several uses. We use it across multiple departments including marketing, HR, construction, training, Ops Services, and projects.

Cons

Creating a new form and coping questions. Right now you have to import questions from the form or another form which takes several steps.

Review Source: Capterra
 

Victoria from McDonald's Corporation

February 2018

February 2018

As the IT Product owner of the RizePoint solution, I interact with the RizePoint team frequently

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Pros

It is very easy to search data using their UI. I especially like the Location UI. There have been many great new features including Dashboard reporting and search driven analytics.

Cons

The homepage UI menu does not display at times as a left navigation or top navigation. I am not sure why.

Review Source: Capterra
 

Jon from Dairy Queen
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Specification Manager is very manual process

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One location to enter the data, specifications and documents

Pros

One location for our supplier to upload documents for suppliers. Looking forward to the new Standard module.

Cons

Manual process, not able to link audits to master specifications, possible errors in audit forms not being linked to master specification.

Review Source: Capterra
 

Dureen from MicroStrategy Inc.

February 2018

February 2018

Great vision, talented product team, and commitment to continuous improvement

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Shared customer base -- sets up the foundation for a strategic partnership to improve product roadmaps together.

Pros

Agile incorporation of new technologies (Analytics, Blockchain, etc. to meet customer requirements. Simple navigation. Emphasis on usability and UX shows in the newly designed Form Builder.

Cons

Still has some antiquated reporting and Analytics features (soon to change!). Not sure if the architecture allows easy integration with other 3rd party solutions (REST APIs, etc), or if it is a proprietary solution that requires the RizePoint product team to incorporate 3rd party integrations.

Review Source: Capterra
 

Anna from Raising Cane's

February 2018

February 2018

The Rizepoint team was accommodating, generous, fun and friendly. It was a lovely experience!

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Pros

The software has many benefits. What I like most is probably that it provides the ability for us to gather data and information from all locations across the brand.

Cons

Many of the session devolved into a wishlist discussion which seemed to outshine the benefits of the functionality being demonstrated. The thing that I like least about the software is that there is still so much to be done and developed to be on the cutting edge of this industry technology. A lot of ground has been gained with recent enhancements, but there is still a lot of work to do that takes a lot of time and resources to complete.

Review Source: Capterra
 

Debbie from Atrium Hospitality

February 2018

February 2018

RIzePoint is a great platform for us to create and perform our audits.

Ease-of-use

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Pros

I love that it lets us explore so many other ways to audit and check what our properties are doing. We're always coming up with something different that we can use the software for, some so simple, but it allows us to pool all data in one place.

Cons

Personally, it logs me out very easily, timing out in less time than I need. Also, EI is a bit difficult to navigate at times so I'm not able to create all of the reports that I need.

Review Source: Capterra
 

Suman from MicroStrategy

February 2018

February 2018

Seamless Integration

Ease-of-use

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Pros

The platform provides for seamless integration and correlation of data from different data sources for effective compliance management. The platform offers various features and tools (CAM, Mobile Auditor) that provide deeper insights, analysis and greater visibility into all aspects of compliance.

Cons

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Review Source: Capterra
 

Gary from McDonald's Corporation

February 2018

February 2018

Lots of potential for the new features, but seems a bit cumbersome in the current state.

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Pros

I like that the data is all in one place and that it is comprehensive.

Cons

The reporting is not dynamic and user friendly. The reports need to be more intuitive.

Review Source: Capterra
 

Marc from Diversey

February 2018

February 2018

Support is excellent and is backed by a solid road map!

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Pros

Roadmap of integrating next level technology applications that correspond to the industry trends! Key is that Rizepoint listens to the industry and customer feedback and helps us as an organization drive growth!

Cons

Originslly the customized requests for reporting prove challenging yet with future applications this will be erradicated ie through Search Driven Analytics..Volume of data affects the speed to reports..

Review Source: Capterra
 

Marc from Diversey
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

Rizepoint really stepped up with there latest version of the tool

Ease-of-use

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Pros

The analyzing reporting functionality, the new search driven analytics really is easy in setup and customizing the needs for our clients

Cons

Some of the older parts need a revamp in the UX/UI, specially the audit results view where improvements can be made in the column header searching.

Review Source: Capterra
 

Kuan from Sodexo

February 2018

February 2018

The boot camps are very helping to share experience with other users in the community

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Pros

Dashboard and form configuration. The dashboard is a great tool to perform analysis and actions needed.

Review Source: Capterra
 

Kelli from Hard Rock Hotels & Casinos

March 2017

March 2017

Multiple uses, customizable

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Introduced this system to the field as a corporate reporting tool; the properties adopted to it quickly for this process, and are now also using it as an independent resource for internal audits and follow up. The system takes a minute to learn on the administrative side, but once the program is set up it's very valuable for users. We've now customized for a variety of goals and tracking.

Review Source: Capterra
 

Sheila from Marriott International

March 2016

March 2016

Steton MA360 software is the best

Ease-of-use

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Steton MA360 data capture software is very easy to use and as an administrator, very easy to configure for our customers. Would recommend this data capture software to any company.

Review Source: Capterra