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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.28 / 5 (18)

Ease-of-Use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.0 / 5

Last Review Written

March 22, 2019

Pros/Cons

  • Pros

  • It is very easy to search data using their UI. I especially like the Location UI. There have been many great new features including Dashboard reporting and search driven analytics.

  • works for so many pieces of our business.....easy to train and get buy-in Great data gathering and reporting

  • Cons

  • The reporting tools and customer service need improvement

  • Personally, it logs me out very easily, timing out in less time than I need. Also, EI is a bit difficult to navigate at times so I'm not able to create all of the reports that I need.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos