All SiteDocs Reviews

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Ron

51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2023

Hugely User Friendly for Tradesmen!

User Profile

Linda

Verified reviewer

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

SiteDocs is a simple solution to health and safety paperwork

SiteDocs has saved us so much time and money over the past four years!

PROS

SiteDocs is easy to use, forms are easy to setup, and it makes compliance and participation a breeze!

CONS

I wish there was a feature for tracking vehicle and equipment maintenance.

Dan

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Great app for Jobsite Safety

Sitedocs allows us to efficiently manage all aspects of our safety program while being able to improve our program by easily creating new forms for our continously growing company. From jobsite hazard assessments, trucking safety inspection logs, machinery and tool inspections and accident investigations. The ability I have to pull up daily reports done by our field workers and share instantaneously to the general contractor safety team puts us at a great advantage.

PROS

Extremely easy to use, intuitive and flexible! Allows me to have more employees participate in safety. Paperless !!! No only paperless but information/reports is instantly in the right hands. Before sitedocs I had daily JHAs from 10 different sites downtown toronto eventually make their way back to the office to late, soaked, unlegible or hours of me driving around collecting forms, scanning and emailing to appropriate parties; just to then ultimately file away forever. Sitedocs Simplified the safety manager role and all other roles in the company

CONS

Features seem to always be added/ improved. Noth really i don't like. Was asking for a notification feature for a while but that is now implemented with 2020 chat. Maybe a built in QR code type upload for All employees safety certificates

Reason for choosing SiteDocs

Funny I never had heard of sitedocs. Brought ecompliance into office for their pitch. As a good friend of mine work for them and introduced me to the world of safety software. As I was in the meeting with ecompliance I was cold called by sitedocs. Ultimately sitedocs pitch was better and seemed easier to implement. Also price helped alot!

Vendor Response

Thanks for your review! A member of our Support Team will be in touch shortly to find out more about your QR Code suggestion!

Replied November 2020

Zohair

Construction, 51-200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2018

Good application for field use in construction. Can generate reports for job.

PROS

Very helpful tool for the Construction superintendents/foremen and construction safety managers. Daily safety reports can be produced and published using site docs like JHA (Job Hazard analysis). Fabrication drawings can be marked on field for issues and comments. The reports created in Site docs can be shared with the project team.

CONS

Its has good application in the AEC industry but it cannot handle the entire documentation control process like plangrid and procore. Its not as expensive as procore and plangrid, which can be used for projects smaller in size.

Michelle

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great User Friendly EHS Document Management Platform with Good Customer Support

User friendly with great customer support when needed.

PROS

EHS Document Management. User friendly with ease of updating.

CONS

Extra cost for Analytics. Would prefer to be standard part of Platform.

Reason for choosing SiteDocs

Unknown. I was not part of the selection team. I am part of the further implementation team.

Nick

Chemicals, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Safety Compliance Made Easy!!

The pictures alone have been awesome! It takes misunderstanding away and allows to compare from one month to the next.

PROS

The ease of taking current paper forms and converting them to the SiteDocs platform. Free form set-up was included with our subscription but it is so easy we haven't needed to utilize it.

CONS

Due to the size and organization of our company it would be nice to have the ability to designate regional administrators as well as a "super-administrator".

Reason for choosing SiteDocs

Ease of use and pricing options

Reasons for switching to SiteDocs

The previous platform was too complicated to use. Getting people to do inspections and checklists is hard enough on it's own without the added hurdle of using a platform that is not nearly as intuitive as SiteDocs.

Vendor Response

Thank you so much for your review! A member of our Support Team will be in touch to discuss your desire for regional administrators.

Replied November 2020

Herb

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Site docs took our safety program to the next level

The overall experience has brought our entire organization to a higher level of safety compliance without taxing the end user with a long and drawn form that they dread to use.

PROS

I like the fact the you can take your existing forms and checklists and incorporate them seamlessly into a living document that can be seen every day.

CONS

As a user you have to make every form that you use. If there were standard forms that could be changed by adding or subtracting a few lines to make the document yours.

Reasons for switching to SiteDocs

Our federation wanted all the affiliates to use the same program so we could get an accurate account across the country. Plus it is easy for our main office to get real time analytics from the federation.

Erin

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great Service

PROS

Site docs is a program that is very user friendly and can be easily used by everyone. The features are great as the downloadable app makes it very convenient and easy to access anywhere. Being able to upload employee training certifications for site viewing is great and keeps everything organized nicely. I really like the form builder as you can customize to your preferences and create exactly what you want and need with ease. Generating reports using site docs is easy and convenient saves a lot of time. I recommend Site Docs to anyone who wants to keep health and safety at their finger tips.

CONS

If I have to make an improvement on the site it would be to have email notifications when training certifications are due to expire.

Reason for choosing SiteDocs

I have used ecompliance and I find Site Docs is more easily navigated and more user friendly

Vendor Response

Hi Erin, Thanks so much for the review! We're delighted you're finding so much value and convenience with SiteDocs. And thank you, too, for the recommendation! Just wanted to let you know that receiving email notifications for expiring certs is absolutely possible. One of our Support Team members will reach out to you today to show you how to set this up. All the best! Stephanie

Replied November 2019

Jason

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

SiteDocs is an outstanding resource!

Overall, this has been an amazing software to use. Customer service is second to none, and the software's ability to be customized for our needs has been worth every penny.

PROS

SiteDocs is very easy to use and implement for field use. Even the most "old school" workers have been able to successfully utilize this software in the field. Another huge plus for us is the software's ability to create our own forms. This has allowed us to use SiteDocs as a Quality Control tool as well. The "resource" section allows us to store all of our SDS sheets as well as product data sheets for all of the products we use.

CONS

I would love for the software to allow for the use of something like Excel. I'd like to be able to input numbers and have the software do basic mathematical functions.

Reason for choosing SiteDocs

Mainly the cost of the program and the ease of customization.

Monica

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Full Service Product

My overall experience has been very good. They have been consistently responsive when I have had a question or concern.

PROS

I like that pictures can be incorporated easily into the field tickets, safety forms, etc. I like the ease at which we can create forms and get them functional in a short amount of time.

CONS

I'd like to see a "project manager" field added to the locations section when we add a new company.

Reasons for switching to SiteDocs

GoFormz was limited in what it was able to do for us.

Vendor Response

Thanks so much for your feedback! A member of our Support Team will be in contact soon to discuss your hopes for a Project Manager field.

Replied October 2020

Dakota

Construction, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Simple and Easy

I've been extremely pleased with this program! It has saved me tons of time on spreadsheets and training.

PROS

This software make it extremely easy to manage and review your compliance of EHS, QUALITY, and more!

CONS

I can't think of any cons, the company does a great job at implementing new features that continue to make it Better, and Better!

Reasons for switching to SiteDocs

This program was piloted by one of our managers and it became clear that we needed this to make us World Class!

Bill

Oil & Energy, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2020

SiteDocs review

PROS

The product was easier to use for our guys in the field than I thought it would be. It's modern and the younger guys think it's great. We have some older guys using it as well with some success

CONS

The only issue that comes up occasionally is an employee complaint that they have to use their own device and data plan for work purposes. In our industry, it is not feasible to provide each employee with a company cell phone

Reason for choosing SiteDocs

SiteDocs looked like the leader in the field and was closest to what we were looking for

Vendor Response

Hi Bill, Thanks so much for your review - really appreciate it! We've got some great options available for workers who don't want to use their phone's data plan. Someone from our Support Specialist team will reach out and fill you in. Kind regards, Stephanie

Replied June 2020

Bryan

Utilities, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Paper free Safety, Compliance & administration for the 21st Can turn

excellent 10/10

PROS

Ability to insert real time photos in toolbox / safety meetings. Ability to share documents easily over the internet - no more leaving an important document in the office.

CONS

Can crash when inputting multiple photos.

Reasons for switching to SiteDocs

more document options & easier for ALL staff to use & navigate

Meredith

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

SiteDocs will improve your safety compliance!

We use SiteDocs in a number of ways: equipment inspections, hazard assessments, COVID-19 self-assessments, etc. We also have employees submit time-sheets daily. This has made it much easier on the office to track all work done. We have eliminated lost time previously caused by lost or misplaced paperwork. Using SiteDocs has also made it much easier to ensure we are satisfying all legislative requirements, customer requirements, and COR-related requirements.

PROS

Using SiteDocs has dramatically increased our employee paperwork completion/submission. We used to struggle for compliance, and now the only tool employees need is in their pocket. Not only has the amount of inspections, hazard assessments, etc. increased, but the quality of these documents has also shown a rise. Many employees find it easier to talk to their phone than to find a pen, and write it down. Getting all the paperwork submitted daily, instead of every two weeks, makes it easier to double-check and catch any concerns, issues, and inconsistencies. This is also assisted by the time-stamp and GPS-stamp features.

CONS

Our biggest struggle with SiteDocs is training new employees on its use. Younger and more phone-savvy employees pick it up in minutes, but not all of our employees fit into this category. Despite the additional time and effort required, all of our employees have eventually managed to learn and use the system effectively. Now that everyone is using the system, we will never make the move back to paper.

Reason for choosing SiteDocs

SafetyTek was difficult to get in touch with. When we first reached out they made big promises about what their product could do, and then backed off on those promises. They then continued to be difficult to contact. SiteDocs was able to make sure they were available when we had original questions, and they have remained exactly that way ever since. We chose SiteDocs because of their superior customer service.

Lauren

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

SiteDocs Review from Stevens & Black Electrical Contractors Ltd.

SiteDocs keeps us COR compliant. SiteDocs makes it easy to update forms and to manage ongoing changes in the industry.

PROS

The initial integration process with SiteDocs was very easy. We were able to use and deploy the program within a month to our Field users. The certification report is great for managing employee training. The charts and analytics are instrumental in weekly reviews with Management and are also used for review by our Joint Health & Safety Council. Lastly, SiteDocs helps our company stay COR compliant, which is the backbone of our Occupational Health & Safety Management System.

CONS

An option for improvement could be; linking "fails" or "flagged items" with an email notification. I find I have to continuously have the program open and check submissions. Also certain reports that are generated from the field; Accident Report/Incident Report/First Aid Log would be great to be flagged by an email to create a sense of urgency.

Reasons for switching to SiteDocs

Price & ease of use

Becky

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

SiteDocs meets and exceeds all of our needs.

My overall opinion regarding this program is if you are considering a paperless system, choose SITEDOCS! Not only do they have all the forms and resources that we need to have a excellent safety program but also the best customer support, very quick, on point and extremely knowledgeable...even if they don't have the answer immediately they aren't afraid to say and to ask others for help. I appreciate them very much, they are all so helpful.

PROS

This program has changed the way we administer our safety program, "PAPERLESS". The ease of use is above and beyond. I took 60 workers (plumbers/steamfitters) that had never seen a program like this and trained them all with relative ease. Of course some caught very quickly, but others who did not have much computer experience caught on too. These workers who at the beginning thought they would never be able to complete the forms are now teaching others!! I really can't say enough about this program.

CONS

The thing that I least like about this program is that I can't separate forms out at different levels of supervision. The Super Admin and Admin are the same and so on. I would like to have different levels. But... I have requested that from SiteDocs and they are very responsive with requests from clients, I am sure that this feature will soon be available to us.

Kyla

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

You need this!

The ability to check daily, weekly forms or any permits or documenst that need signing from anywhere for any job site is so convenient. The hassle of collecting forms, signing and filling is gone. SiteDcos stores all signed documents and forms in easy to find locations on their servers. Our external safety audits have been a breeze with everything being in one location. NO MORE PAPER

PROS

For any safety related issues, to uploading drawings and permits; everything is in one place and so easy to use. To uploading documents and forms is a breeze and to send signed documents, permits ect. is just as easy. Highly, highly recommend SiteDocs. It is very user friendly and the way you can customize it to your needs to amazing.

CONS

The only con I have, and its very minor is the date selection when entering safety certificates, you have to go go back or forward through all months and years to select your date option.

Vendor Response

Hi Kyla, Thanks for your review! We've got a great solution for the calendar functionality issue you mentioned in the Cons section. A Support Specialist will reach out to you today to show you how it works (it makes selecting a date quick and easy). Thanks so much for your business these past five years! We're delighted you're delighted. :)

Replied April 2020

Jeremy

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

10/10 for Site Docs

This year I altered and created a few forms so that onsite employees take less time to complete the daily paperwork but at the same time the documentation meets and exceeds the requirements onsite so that employees document safety issues, and we now have 100% compliance with our workers filling out documentation.

PROS

The thing I like most is how easy it is to filter documents and print them for our yearly COR safety audit. We can alter forms easily to ensure that when a form is completed it meets and exceeds safety compliance. Sharing paperwork with our general contractors is very easy as well and saves me a lot of time, its as easy as adding an email address to the job file to share the documentation and they receive the specific completed forms automatically.

CONS

I find that when using my PC it can be a little slow, but is not slow enough that I would call it a problem and it could just be my internet connection.

Reason for choosing SiteDocs

We have decided not to switch because of the ease of use and the positive response from the employees when completing their digital paperwork.

Daniel

Utilities, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

My SiteDocs Overview

Their Customer Service it the best in ANY industry. Call them up with ANY question and they take the time to walk you through a solution.

PROS

It is infinitely customizable. If you already have a safety program on paper that works for you, you can recreate it online and it's easy for the layman to use. Other programs make you learn "their way" of managing safety. SiteDocs allows you to do it "your way".

CONS

Because it is so customizable, you'll need some "lead time" to create all of the forms that you want to learn. This isn't difficult but it does take time. I wish they allowed you to duplicate a form you have already created and modify it, then rename it. This would save time but is not something they currently offer.

Mark

Chemicals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Mark Coppicus Comments

The personnel that are providing support are excellent.We have had little or no issues with the system once up and running.Very good overall satisfaction.

PROS

Ease of use for employee.Ease of having our forms customized and new forms set up by Site Docs personnel.Resourcing setup process.Support for setup and use.

CONS

Extra charge for analytics this feature should be standard.No system to alert personnel when training is expiring, should send a notification to the employee of the training that is about to lapse.

Reason for choosing SiteDocs

Not sure but I do know that our staff liked the customizable options and the opportunity to add pictures to inspections etc.

Karl

Environmental Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Overall Review

Gone are the days of having to scan and categorize paper documents, with receiving the digital copies this allows more time spend on important tasks.

PROS

We appreciate the ability to create and modify custom forms easily. Allowing certain personal to receive e-mail notification that a form has been completed is essential to keeping on top of safety related items. The flag and follow up function is essential for assigning and making sure deficiencies found on our sites are corrected.

CONS

We do find some compatibility issues with the software and the Samsung S10. Every once in a while we have to re-load the SiteDocs App.

Reason for choosing SiteDocs

Locally based Abbotsford BC and a quick response to inquires.

Vendor Response

Thanks for your review! A member of our Support Team will be in touch shortly to learn more about what you are seeing with the Samsung S10

Replied January 2021

Kevin

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Fantastic Product

The overall experience with SiteDocs has been fantastic.

PROS

There are many pros to using SiteDocs. Prior to using the software we struggled with form completion and being able to monitor what forms were being completed on a daily basis. Since we have implemented the use of SiteDocs I can immediately see what forms are being completed by our Superintendents. I can honestly say it has contributed to an positive increase in our overall Health & Safety culture. A VERY EASY PRODUCT TO USE.

CONS

I don't think that I can say there is any "cons" regarding the software. If there is something that a user might want to see changed or added they can call SiteDocs and the SiteDocs team will take your input and see if they can facilitate the changes or if there is another way to accomplish what you are looking for.

Mark

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

SiteDocs is an asset to our organization

Any issues we came across were addressed (mainly because we had done something wrong in setup) or the SiteDocs crew listened and updated the next version. Everything has been great thus far.

PROS

SiteDocs has eliminated the paper that we used to have to fill out daily, scan, and achieve every job. Organization of all the documents and easy of use have improved efficiently along with the quality of reporting that employees do daily. Everything can be easily changed, deleted, or added depend on the site requirements.

CONS

Everything suits our current needs and I have no issues at this time

Reason for choosing SiteDocs

The SiteDocs representative had past knowledge of other software out in the market and we had looked at other products that some of our clients had which did not meet our needs

Dimitrios Jimmy

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

cover your bases

overall it has been a great experience.

PROS

allows our company to communicate information needed on site with our workers, and to see if everything that needs to be completed is being completed without having to visit every site in order to review paperwork.

CONS

i wish there was a way to allocate site specific information PDF's to a site, such hazmat reports, call before you dig, site specific safe work procedures and others. so when a site opens their app to complete paperwork they can also review the above mentioned.

Brian

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Ecstatic about SiteDocs

PROS

Instant communication and the mobility forms can be done anywhere and we can have access to them as well.

CONS

Would like it if SiteDocs would integrate with Vivid Training. Notification process once you flag an item and assigned to someone

Reasons for switching to SiteDocs

Better suited for our needs.

Showing 1 - 25 of 236 Reviews