Smartwebs

RATING:

4.4

(167)

About Smartwebs

Smartwebs is your all-in-one platform to help you manage your HOA communities with tools that automate accounting, violations, work orders, and more. Our cloud-based software lets you wave goodbye to busy manual work and hello to automated workflows and triggers. With HOA management and accounting all under one login, you no longer have to use multiple solutions to manage your communities. With our Apple & Android apps, you can quickly and easily process violations, work orders, and view architecturals on the go.

Smartwebs Pricing

Per association site

Starting price: 

$0.40 per month

Free trial: 

Not Available

Free version: 

Not Available

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Smartwebs Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Smartwebs

1 - 5 of 167 Reviews

Rosie

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Smartwebs is Amazing!

We have had an amazing experience!

PROS

This software makes compliance inspections so easy and has cut down on our inspection time.

CONS

There isn't anything we have found that we don't like.

Reason for choosing Smartwebs

We did not consider any other products.

Reasons for switching to Smartwebs

VMS was so slow and their web based compliance lagged a lot. We also had trouble connecting most times and couldn't even log in to the site.

Shania

Management Consulting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Review for Smartwebs

Overall, its an amazing and easy to use software.

PROS

I truly enjoy how accessible this software is in any one of our wants and needs in accessing our community.

CONS

I guess I would say how small the note sections are and how the date is automatically applied when placing a hold until it is fully sent through, if I am one day off I won't know until after.

Reason for choosing Smartwebs

Smartwebs just offer more when we are on the field and everything is more simple and able to understand.

Sandra

Information Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed November 2021

Fair

See prior comment

PROS

I like that the homeowner can submit their ARC themselves. It cuts down on handling paper. It is not a back product and over time I am sure it will get better as you get the kinks out.

CONS

The processing fee that is charged to homeowners as soon as the ARC is submitted and they do not have the option to pull that ARC back without paying the fee. Also some elderly that do not use computers cannot submit the ARC themselves. We have to chase down board members to sign in and review/approve or deny an ARC. The training for use is not always great and the trainers sometime get angry with us that need to learn.

amy

Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2022

Smart Webs for busy managers

I am a big fan and recommend this software to all of my communities.

PROS

The ease of uploading and maintaining applications and communicating. Its easy to train new users.

CONS

Theres a lot of updates which can be confusing for older members

Reason for choosing Smartwebs

The ease of the portal for my committee members

Kayce

Management Consulting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Highly Recommended!

Overall everything has been awesome! Very easy program to learn quickly.

PROS

This software is best for organization. The residents can monitor their accounts in demand and management can have l information stored in one database! Super Effective!

CONS

The software is extremely picky and causes a lot of unnecessary emails between the management and residents. Example- the system won’t pick up Lane vs Ln

Reason for choosing Smartwebs

Na

Reasons for switching to Smartwebs

Effectiveness and Offered more for the residents