All Healthcare Compliance Software Reviews
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Jessica
Verified reviewer
Medical Devices, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
The HIPAA Experts!
Customer Service was excellent; if I emailed inquiring about hipaa regulations or other questions that came up, I had an answer within 30 minutes. And if the representative didn't know the answer, they responded honestly and went to find the correct answer. It is very beneficial and organized. [sensitive content hidden] was very professional and exceed the expectations of what was expected. She was patient and very knowledgeable
PROSTraining was very thorough and excellent guidance to ensure understanding of implementing HIPAA regulations and processes within our practice. One thing I loved was the regular check ins and training sessions that reviewed the process and answered any questions or concerns that I had.
CONSBeing new to the process and no prior training, I feel that there is nothing to dislike. I feel it is very simply stated and beneficial for anyone that needs to be HIPAA compliant.
Vendor Response
Thank you for the kind words, Jessica! We are so happy to hear that you have been enjoying your experience with Compliancy Group. Thank you for taking the time to leave a review.
Replied March 2023
Janet
Mental Health Care, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Excellent product and support team
The software has been incredibly helpful in the creation of our organization's policies and procedures. The training we received from our implementation coach, [sensitive content hidden], was excellent. This is our second year using the software. The audit was straightforward and fairly short. That demonstrates how well the set-up prepared our organization to be HIPAA-compliant. It would have taken us a lot more time and effort to create all the safeguards and trainings we have in place now.
PROSThe pre-made policies, BAA, and other documents saved us tons of effort. The training and support we received from [sensitive content hidden], our implementation coach, has been superb. He is knowledgable, easy to work with, and set us up for continued success.
CONSAs a new and small organization, the set-up felt overwhelming at first. This was not due to ease of use, but rather to the number of tasks we needed to do to ensure our organization's HIPAA compliance.
Reason for choosing Healthcare Compliance Software
The software was recommended by two clinicians we know who have private practices.
Vendor Response
Thank you so much for your kind words and feedback! We're thrilled to hear that you found our product and support team excellent. We understand that setting up HIPAA compliance can seem overwhelming, especially for new and small organizations. However, we're delighted that our pre-made policies, BAAs, and the support provided by your implementation coach were instrumental in making the process smoother for you. It's fantastic to know that our software has been incredibly helpful in creating your organization's policies and procedures, and that the training you received was excellent. We take pride in preparing our users for HIPAA compliance effectively. We appreciate your trust in us, and we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. Here's to another successful year of HIPAA compliance with us!
Replied September 2023
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
confidentiality assured
makes it easy to comply with todays HIPPA laws
CONSthere is nothing I would change about this program
Howard
Health, Wellness and Fitness, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
HIPAA Compliance made easy
Compliancy Group's HIPAA Software was a breeze to set up and implement. I like that they are always looking to improve on the software for things like the user interface and dashboard.
CONSWhen I add a new user, they don't always get the registration email and I have to contact support to resend the email.
Vendor Response
Hi Howard, happy to hear that you like our new user interface! We'll look into the new user issue you're having - thank you for bringing it to our attention.
Replied May 2023
Donna
Medical Practice, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Absolutely the BEST when it comes to Compliancy Tracking!
Our Compliancy Group assistant [sensitive content hidden] was OUTSTANDING in helping up to become compliant in all aspects of HIPAA, Medicare Attestation, Security Risk, etc. He was able to explain everything in detail so that we could understand and implement all important policies and procedures. The software makes it very easy for me to keep track of all of my employees and their attestations. I will continue to recommend The Compliancy Group to all of my colleagues!
CONSIt does take a good amount of time at first to become compliant, however, it is WELL worth it!
Vendor Response
Thank you, Donna, for such a glowing review! We're so happy that your Compliance Coach gave you great service and we've passed this nice review on to our team.
Replied September 2023
Brooke
Medical Practice, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
best of the best
the clarity of the information.. it was so easy to absorb and retain this knowledge. I recommend it to all my staff., Its an actual requirement to use your software to work at my practice
CONSpop-ups but i think that was more my computers fault. I don't believe there is anything that I dislike about this program or feature
Reasons for switching to Healthcare Compliance Software
money, value, knowledge. avaliability and function. i just liked your information better.
Vendor Response
Thank you for such a great review, Brooke! We're happy you've been enjoying using our platform.
Replied May 2023
Clifford
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
HIPAA Software Questionnaire
Very easy to set up users in the system. System is effective in documenting audits, policies and procedures.
CONSYearly updated training videos. More flexibility with allowing a hybrid use of our current policies with your policies.
Reason for choosing Healthcare Compliance Software
Better system with the demos.
Reasons for switching to Healthcare Compliance Software
They don't support smaller organizations anymore.
Vendor Response
Thank you for the review, Clifford! We're happy you're having a positive experience with us. I will pass your suggestions to our Customer Experience team.
Replied April 2023
Brittany
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Helped SO MUCH!
This has take so much pressure off of our office, very easy to use, great bang for the buck!! Highly recommend!
CONSWe love the software and would not say that there are any cons that we would report!
Sinisa
Translation and Localization, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
HIPAA Compliance Software Review
The documentation and guidance were invaluable in providing clear instructions and support for maintaining HIPAA compliance. Also, it was incredibly easy to navigate and use, even for someone with minimal technical knowledge.
CONSWe have found no significant issues with the HIPAA Compliance Software.
Vendor Response
Sinisa - thank you for the great words! We're so glad that you find the software easy to navigate!
Replied May 2023
Anonymous
11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Trustworthy and knowledgeable
Ease of use, constantly evolving, reliable and great customer service.
CONSI honestly have not found anything that I find as a con
Jenny
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
This has been the best HIPAA compliance software that I have seen thus far!
What I like most about this software was the ease of use and how fast we were able to implement this program into our medical practice. The training required is very minimal and even my employees that have trouble with learning new software were able to catch on quickly.
CONSI would like to see this software expand a little more with the different specifics that are offered depending on what type of medical practice you are since there is a wide range now a days.
Anonymous
201-500 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2018
Used this program this year to make sure we understand HIPAA and are in compliance
This program is very easy to use and very easy to understand. I found it to be very organized. It is time efficient and I appreciate that when it comes to things like this.
CONSI did not find any cons with this software. Everything was concise and explained very well. Any issues that others had were due to user error.
Chris
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed September 2009
The Guard has streamlined my auditing process and allowed me to leave my clients with a rich tool.
For what you get and for the price there is no better solution on the market in my opinion.
PROSThe system is service that runs over the internet. My clients or I dont have to have software loaded on our system..the cost is tremendous for what you get. This includes Privacy and Security for HIPAA, templated policies and procedures, and the ability to put in custom regulations you may need to comply with on state by state situation.
CONSNon that I can find.
Beth
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
I would highly recommend The Guard because you have someone working alongside you
HIPAA has been an overwhelming and stressing issue for me. The Guard has relieved that. My training coach was very knowledgeable, he walked me through every step and answered all my questions. I now have a better understanding of HIPAA as well as my staff and have the confidence I have been looking for. I would highly recommend The Guard because you have someone working alongside you and not just supplying templates to customize to your office.
Anonymous
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Makes HIPPA compliance easy for your practice
This program is very thorough and easy to understand the complicated rules for HIPPA compliance. They walked us through the process and made it organized to make sure every employee was trained properly.
CONSThere were only a few set backs that were due to user error, not the program. The problems we faced were promptly navigated through by their kind support staff.
Kelley
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Now I have full confidence that we could pass any audit with The Guard!
I called Compliancy Group because Torrey Pines Dermatology was audited by a firm for CMS. Our representative has literally walked us through this process. I was very intimidated by the whole process to begin with but now I have full confidence that we could pass any audit with The Guard!
Dr. Stevin
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed September 2015
Unbelievable thorough approach to HIPAA regulations. Do yourself this favor.
Unbelievably thorough approach to the minefield of HIPAA regulations that no provider can possibly be adequately aware of. I have been well educated, and now well covered, in just a few weeks. Do yourself this favor.
Michelle
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
HIPAA compliant after only 3 months using The Guard
After wading through policies and procedures on our own for over a year, our group finally feels we are nearing completion in getting compliant after only 3 months using The Guard.
Jennifer
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2015
The Guard took care of all of our deficiencies!
Our office was so far from being HIPAA compliant. The Guard took care of all of our deficiencies. Our consultant was a wealth of knowledge, and no question I asked was ever too dumb. Thanks for helping us out!
Dr. David
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Everything our practice needed to understand and implement HIPAA regulations.
Very easy to work with and answered questions quickly. Everything our practice needed to understand and implement HIPAA regulations.