# ZDiscovery Software Reviews, Demo & Pricing - 2026 > Review of ZDiscovery Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/compliance/zdiscovery-profile --- [Home](https://www.softwareadvice.com/) / [Compliance Software](https://www.softwareadvice.com/compliance/) / ZDiscovery Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ZDiscovery 2026: Benefits, Features & Pricing Wondering if ZDiscovery is right for your organization? Our Compliance Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview ZDiscovery 4.5 [(14)](https://www.softwareadvice.com/compliance/zdiscovery-profile/#reviews) Pricing Starting at $4,500.00 per year ### About ZDiscovery ZDiscovery by Zapproved is an easy-to-learn, easy-to-use ediscovery platform designed to help corporate legal teams manage litigation response from legal holds through processing and review. Backed by ironclad security and unrivaled customer support, ZDiscovery gives the in-house team the confidence and control to operate defensibly and effectively - while saving time and reducing legal costs. Legal Holds: Create, send, modify, and track legal holds and automate time-consuming tasks, including custodian interviews, reminders, and escalations. Data Preservations: Easily place and remove data preservation holds in sources like Microsoft Office 365, Google Vault, and Slack - no IT support needed! Data Collections: Collect ediscovery data directly from Office 365 and other sources without relying on IT, use filters to conduct targeted searches, and track real-time collection statuses. Data Processing: Process ediscovery data in-house to instantly reduce data volumes and eliminate outside processing fees. Automatic deNISTing and deduplication plus filters and search term hit reports offer further reductions. Review: Bring review and ECA in-house for routine matters like intern... al investigations, subpoena response, and more to reduce outside spend and expedite projects. Quickly identify relevant documents, redact privileged information, apply Bates numbers or other endorsements, and export in multiple formats. Integrations: ZDiscovery integrates with existing legal tech ecosystem, including Human Resource Information Systems (HRIS), Matter Management Systems, Asset Tracking Systems, and other enterprise applications. Automated Custodian Workflows Add-On: Monitor employee changes and automate associated ediscovery workflows for further time savings and process improvements. Implementations and Migrations: Zapproved brings over a decade of experience with organizations of all sizes to implementations, legacy data migrations, and onboarding to ensure teams are up and running quickly. Support: Zapproved's Customer Success team is considered the best in the business and offers ongoing training, phone and email support, a robust online support center, as well as access to educational ediscovery events. Pricing: Annual subscription. Wondering if ZDiscovery is right for your organization? Our Compliance Software selection experts can help you in 15 minutes or less. ## ZDiscovery User Interface ## Popular ZDiscovery Alternatives Main Product ZDiscovery 4.5 [(14)](https://www.softwareadvice.com/compliance/zdiscovery-profile/#reviews) Ratings Breakdown - 4.57Ease of use - 4.50Value for money - 4.64Customer support - 4.50Functionality Pricing Starting at $4500.00 per year Get Price Alternative Product [Everlaw](https://www.softwareadvice.com/legal/everlaw-profile/) 4.9 [(87)](https://www.softwareadvice.com/legal/everlaw-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.58Value for money - 4.74Customer support - 4.62Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Nextpoint](https://www.softwareadvice.com/ediscovery/nextpoint-profile/) 4.4 [(234)](https://www.softwareadvice.com/ediscovery/nextpoint-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.41Value for money - 4.68Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [Lexbe eDiscovery Platform](https://www.softwareadvice.com/legal/lexbe-profile/) 4.6 [(60)](https://www.softwareadvice.com/legal/lexbe-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.50Value for money - 4.74Customer support - 4.30Functionality Pricing Starting at $349.00 per month Get Price Alternative Product [CloudNine](https://www.softwareadvice.com/legal/cloudnine-profile/) 4.8 [(52)](https://www.softwareadvice.com/legal/cloudnine-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.65Value for money - 4.88Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [CaseFleet](https://www.softwareadvice.com/legal/casefleet-profile/) 4.7 [(39)](https://www.softwareadvice.com/legal/casefleet-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.55Value for money - 4.97Customer support - 4.42Functionality Pricing Starting at $40.00 per month Get Price ## ZDiscovery Pricing and Plans Starting price: $4,500.00 per year Free Trial Free Version Basic $4,500.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ZDiscovery Features - Popular features found in Compliance Access Controls/Permissions Archiving & Retention Audit Trail Corrective and Preventive Actions (CAPA) Document Management Incident Management Monitoring Regulatory Reporting Risk Management Training Management Version Control - More features of ZDiscovery Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Audit Management Collaboration Tools Compliance Management Customizable Reports Dashboard Data Import/Export Document Classification Document Imaging Document Review Document Storage Drag & Drop Duplicate Detection Full Text Extraction Full Text Search Keyword Search Metadata Extraction Optical Character Recognition Reminders Reporting/Analytics Search/Filter Secure Data Storage Tagging Third-Party Integrations Topic Clustering Workflow Management ## ZDiscovery Integrations Microsoft SharePoint Integration rated undefined from -1 review OneDrive Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Onna Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review ## ZDiscovery User Reviews Overall Rating 4.5 Ratings Breakdown 5 57% 4 36% 3 7% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.5 Customer support 4.6 Functionality 4.5 Have you used ZDiscovery and would like to share your experience with others? VR Verified Reviewer Hospital & Health Care Used daily for more than 2 years Review source Reviewed November 2017 Very user friendly 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I use this for creating legal holds. Easy to use and navigate through the system. Great tracking and integration with our systems. Vendor Response Thank you for your feedback! Please always feel free to reach out to your Customer Success Manager with any questions or challenges. Replied January 2018 Read More SC Steve C. Verified reviewer Hospital & Health Care 10000+ employees Used weekly for more than 2 years Review source Reviewed January 2020 Zapproved Legal Hold Pro (LHP) / Digital Discovery Pro (DDP) 5 The initial business problem we solved was to automate and standardize legal hold / preservation notices. Having an audit trail of acknowledgement of the legal hold has been very beneficial. Our experience with ZDiscovery / Zapproved has been very positive from the software solution as well as the people at Zapproved. Very knowledgeable, professional, friendly and responsive to requests for training, assistance, and very good at listening and implementing suggestions from their user community, at least from our perspective. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Legal Hold Pro - Ease of use to set up and monitor matters. Auto-reminders to keep custodians apprised of their obligations. Virtual user group and webinars have proven to be very enlightening to learn how others are maximizing the use of Legal Hold Pro. Documentation is well written, very good visual illustrations of screens and how to use the various components of the system. Support has been responsive to questions. Zapproved listens to its customers' comments regarding experience and needs and implements as many and as soon as practical. Digital Discovery Pro - Pretty easy to use even for individuals who may not be as familiar or comfortable with technology. Learning curve was minimal and had users up and reviewing, analyzing and tagging information in fairly order. Cons: Would appreciate more examples of best practices used by users of Legal Hold Pro. This is not a complaint about the product, just a benefit to help speed adoption and usefulness of the product. Very powerful functionality available in Legal Hold Pro. Taking advantage of others learnings and use cases is an effective and efficient way to deploy the solution. Digital Discovery Pro hasn't been of as much value simply because of the volume of data that we have and the way the model works. This has been an issue for us throughout our experience with the eDiscovery software solution for the middle portion of the EDRM cycle. Having to use other products for Preservation and Collection has also been a challenge for our organization. Vendor Response Steve, thanks so much for your thoughtful review! We've put a lot of work into keeping our documentation easy to use, as well as making sure we fully hear and understand customers' questions and concerns, so it's great to hear that our efforts are as useful as we want them to be. We're in the process of creating more resources regarding Legal Hold Pro best practice examples and use cases. Thanks for your continued support of Zapproved products! Replied February 2020 Read More MG Mike G. Used other for less than 6 months Review source Reviewed November 2017 Limited use of software to date but seeing potential value. 3 Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Removes a number of "hops" in the process between identification and collection. This improves the user experience tremendously. Cons: Still requires offline selection/tracking of targeted HD collection. Would like to see the automation of targeted folder selection. Vendor Response Thank you for your feedback! Zapproved is focused on expanding the cloud sources we collect from and advancing collection capabilities from the cloud-based respositories we currently integrate with, including: Office 365, Exchange, Gmail, OneDrive, Sharepoint and Box. For HD collections, we're focused on working with best-in-class partners to support our customers and will continue to expand our partner network. We currently partner closely with with Code42 - the leader in cloud-based endpoint data protection and recovery to easily apply preservation holds to custodian computers directly from Legal Hold Pro. Replied January 2018 Read More SG Shelly G. Telecommunications 10000+ employees Used weekly for more than 2 years Review source Reviewed July 2016 Z-Discovery Review Legal Holds in the Corporate World 5 I issue several holds in Legal Hold Pro. I find this software very user friendly in creating the hold itself, and in adding custodians, but creating the hold is not my favorite part. I have times I need to find legal holds that relate to each other, or have the same custodians, or I may need to see how many holds are under one custodians name, Legal Hold Pro can do this. The reporting options are amazing. I really feel this is the key to the software. The fact that I can pull a hold report personalized to me with extreme detail showing all custodians, issue date, etc. this is so helpful in a sanity check for me. This help me to stay in-check with all my legal holds. I am not disappointed in the software at all. I really have not experienced any issues. I believe the software is only getting better with the new advancements being made and with the new perk of being able to see all holds even if you are not the owner of the hold is really nice. I understand the protection of not being able to edit someone else's hold and that is fine, but being able to see someone else's hold save so much time if you just need language or if you need to see custodians on the holds. This software push was a great idea! I truly like the tagging system. This so helps with knowing if the custodian is still and employee at the company or if the person is gone, if there is something special about this custodian that needs to be handled differently than other custodians, etc. this is very helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the reports the software generates. The reports save time in trying in tracking your legal holds, custodians, tags, etc. I run a legal hold report every week to make sure I have not failed to release a hold, to see where I stand on how many holds I have at this time, and how old the holds are so I can follow up on the cases and see where we are on them. The reports help me so much to keep myself in check with what I have going on with my holds. Cons: The least thing I have found about the software and I really had to think on this because I am not disappointed at all, is the font issues. Sometimes when you are working within the software itself the font will change differently then the sentence above so I have to be very careful that I watch the font and size of font but this is the only issue I have ever had. Read More tw tonya w. Hospital & Health Care 10000+ employees Used daily for less than 2 years Review source Reviewed November 2017 Excellent Customer Service 4 This software makes it so much easier to manage our litigation holds. Our previous system was very old and tedious to manage. This system makes it much easier to manage custodians, holds and compliance rates. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the fact the system is very intuitive to use. It's almost like you have to try really hard to make a mistake. If you have basic computer skills anyone can navigate well in this site. The set up is logical and makes sense. Cons: I don't have too man cons, but I wish there was an easier way to set up reports for multiple people. It can get very tedious setting up report. There needs to be a way to duplicate a report instead of starting from scratch. Vendor Response This is great feedback. Legal Hold Pro currently provides the option to assign a report subscription to multiple people. We'd love to better understand what you're looking for to help identify the best solution to meet your needs. Your Customer Success Manager will be reaching out to you! Replied January 2018 Read More LG Lori G. Insurance 1001-5000 employees Used daily for more than 2 years Review source Reviewed July 2016 Legal Hold Pro is a Great Tool 5 My organization was managing legal holds with email and spreadsheets prior to implementing LHP. After viewing multiple vendors offering an automated legal hold tool, we chose LHP because of how easy it is to use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Unlike many other legal hold offerings, LHP is incredibly user friendly and has so many features that work for us. The support team is highly responsive. I also love that the Zapproved team is constantly updating and improving the product. Cons: There are additional functionalities that would be nice to have. For example, I would love for custodians to be able to view their interview responses without have to re-accept the hold.... Read More TS Tondre S. Verified reviewer Oil & Energy 1001-5000 employees Used other for more than 2 years Review source Reviewed February 2020 Positive Review 5 My overall experince with ZDiscovery has been extremely positive. The entire company is extremely helpful and personable. They reach out to us time after time to ensure we are having a good experience and to help educate us on all aspects of the products. I couldn't be happier. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software isn't intimidating. With some tools, you feel you need a week-long training session just to turn it on, but not with Zapproved. You are up and running within minutes, and you feel like a pro very quickly. Cons: Some of the searching in LHP seems a bit cumbersome, but honestly, if I did it more often, I think I would feel differently. Vendor Response Thanks for the review, Tondre! We strive to get users comfortable with our software as quickly as possible. It's great to hear that you're able to hit the ground running with ZDiscovery - that's just what we're aiming for! Replied February 2020 Read More AM Andrea M. Legal Services 1001-5000 employees Used daily for less than 2 years Review source Reviewed November 2017 I administer legal holds for Southern California Edison. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the efficiency of the approach, and the great team of people who support it. Cons: The application needs further development based on the continued use and application in the industry. Vendor Response Thank you so much for your feedback. We prioritize continual refinement, optimization and expansion of capabilities for our products and services, so please know we're getting better and better all the time to fit your needs. Replied January 2018 Read More RR Robert R. Oil & Energy 1001-5000 employees Used weekly for more than 2 years Review source Reviewed November 2017 Necessity is the mother of invention, and this software is necessary. 4 Protecting the company from evidence spoliation claims. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: In my experience, the thing that I like best about the Zapproved Software is its ease of use and the reception I get from the recipients. Cons: In my experience, the thing that I like least about the Zapproved Software is that it is hard to alter templates. Vendor Response This is great feedback. We've pinged your Customer Success Manager to connect with you to discuss template management best practices. Replied January 2018 Read More JF Jered F. Used other for less than 2 years Review source Reviewed November 2017 Good system that offers more than what we need. 4 Ratings Breakdown 4 Ease of use 2 Value for money 4 Customer support 4 Functionality Pros: We like the ease of use and streamline interface. The system is also very intuitive and clean for internal customers. We have never received any complaints about the system. Cons: It is overkill for us. We are not able to extract enough value from the product because of low volume of litigation. Vendor Response Thank you for sharing, Jered! Many of our customers utilize Legal Hold Pro for use cases beyond managing legal holds. This includes leveraging the system to distribute and gather acknowledgement of policies or contracts such as employee handbooks or non-disclosure agreements. Your Customer Success Manager will be in touch to share other unique use cases to consider. 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