HelloClient

RATING:

5.0

(12)

About HelloClient

HelloClient is a cloud-based platform that helps manage tickets, POS, inventory, invoicing and client database via a unified portal. It is a great solution for repair and service shops dealing with electronics, gadgets, bicycles, watches, household appliances, shoes, clothes, motorcycles, cars and more. As its basis, HelloClient has a ticket management module, inventory, retail sales, customer notifications, analytics, and employee control. users can add employees, upload logos to printed templates, and start placing the first orders and selling goods. HelloClient allows you to manage your business online without having to manage your own servers or keep a dedicated employee on staff. All updates and new features happen automatically. The program works on any device. ...

HelloClient Pricing

HelloClient offers a free trial for new users, after which the software is available at $9 per month per location.

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Not Available

HelloClient managing tasks
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HelloClient Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for HelloClient

1 - 5 of 12 Reviews

User Profile

Vadim

Verified reviewer

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Simple solution for my repair business.

PROS

After trying a lot of different solutions we found out that HelloClient will be our best fit. Most of the applications we've tried are overloaded with features we really not going to use. But since the first minute, my technician opened HelloClient, he told me that this is the software he would like to use in his daily routine. The design is very clean. Nothing overloads the page. Very easy to use and simple to understand. I also want to mention that tech support is great as well. We had a problem to migrate all our clients and they did it for us in a less painful way. Our overall experience was great and we want to highly recommend this software.

CONS

Since a team started not a while ago, they don't have a few features that we are really wanted to see. But they promised us that they will do their best to develop them as fast as they can. Not sure if this is a con but that's all I have so far.

Vendor Response

Thank you for your valuable feedback. We are happy that you are satisfied with HelloClient and we aim to make the system even easier and more convenient for you. Have a super day!

Replied February 2019

Viljami

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Very customizable software for repair shop

Customer service is the best you can get

PROS

Customization is easy, documents can be made with HTML. Easy to use, there is nothing useless, only everything you need.

CONS

Point of sale could have more features and also webhooks I'm waiting for

Reasons for switching to HelloClient

This was better value for smaller repair shop

Anonymous

10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

HelloClient opinion

HelloClient fulfills its purpose and does it satisfactorily, it is a software that I would recommend especially for its usefulness.

PROS

What stands out most about HelloClient is its interface and ease of use. It perfectly meets all the requirements that the customer may need, the price is affordable and it provides useful tools.

CONS

Perhaps the only disadvantage that can be found is the lack of images of the products in the inventory.

Senka

Computer Hardware, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Realy good repair shop software

Overall, I'm so happy with this software that I can't wait to use it every day. It made every day activities easier and my customers are better informed .

PROS

HelloClient is very easy to use, and what is more importante veeery easy to customize for your own repair shop. It has every functionality I could think of and some I didn't expect. I was able to customize it and start using it in one day. You can use It on two or more divices at the same time. And also very important for me, customer support is excelent and very responsive.

CONS

The main interface of tickets tab could use some better design, it is little confusing at first. When you make changes they wan't show on other devices until you exit that window and return again.

Igor

Music, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Affordable and User Friendly

I've only had great experiences with the HelloClient Team. Although the software is intuitive and very easy to use, there will always be support questions, with any such product. The team is quick to respond and helpful. HelloClient doesn't have too many options that would end up cluttering the workflow. It does not require a steep learning curve. Best of all, they give you 40 repair orders for free, to test the software to your heart's content, without imposing any time limits for the trial period.

PROS

The price is just right, for any small business, especially for a startup. It is easy to use and customer support is great.

CONS

Ease of use; customer support; affordability.