# OpenRMA Software Reviews, Demo & Pricing - 2026 > Review of OpenRMA Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/computer-repair-shop/openrma-profile --- [Home](https://www.softwareadvice.com/) / [Computer Repair Shop Software](https://www.softwareadvice.com/computer-repair-shop/) / OpenRMA Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/computer-repair-shop/openrma-profile/reviews/) # OpenRMA 2026: Benefits, Features & Pricing Wondering if OpenRMA is right for your organization? Our Computer Repair Shop Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview OpenRMA 4.8 [(14)](https://www.softwareadvice.com/computer-repair-shop/openrma-profile/reviews/) Pricing Starting at $149.90 one time ### About OpenRMA OpenRMA Repair Centre offers flexible desktop and cloud-based software tailored for small to mid-sized repair enterprises. The platform seamlessly integrates Repair Tracking, RMA Management, Service Tracking, Ticketing Management, and Invoicing, providing an all-in-one solution for your business needs. Its Invoicing module enables users to effortlessly generate polished invoices, receipts, and credit memos, optimizing the workflow, enhancing the business's professionalism, and elevating customer satisfaction. Wondering if OpenRMA is right for your organization? Our Computer Repair Shop Software selection experts can help you in 15 minutes or less. ## OpenRMA User Interface ## Popular OpenRMA Alternatives Main Product OpenRMA 4.8 [(14)](https://www.softwareadvice.com/computer-repair-shop/openrma-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.86Value for money - 4.71Customer support - 4.57Functionality Pricing Starting at $149.90 one time Get Price Alternative Product [RepairDesk](https://www.softwareadvice.com/retail/repair-desk-profile/) 4.7 [(244)](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.62Value for money - 4.76Customer support - 4.66Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [BytePhase](https://www.softwareadvice.com/product/258659-BytePhase/) 4.9 [(15)](https://www.softwareadvice.com/product/258659-BytePhase/#reviews) Ratings Breakdown - 4.80Ease of use - 4.67Value for money - 4.93Customer support - 4.53Functionality Pricing Starting at $11.00 per month Get Price Alternative Product [RepairCMS Ultimate](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/) 5.0 [(6)](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/#reviews) Ratings Breakdown - 5.0Ease of use - 4.67Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [Repair Spots](https://www.softwareadvice.com/ticketing/repair-spots-profile/) 5.0 [(5)](https://www.softwareadvice.com/ticketing/repair-spots-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $44.99 per month Get Price Alternative Product [RepairShopr](https://www.softwareadvice.com/crm/repairshopr-profile/) 4.4 [(128)](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.35Value for money - 4.22Customer support - 4.26Functionality Pricing Starting at $59.99 per month Get Price ## OpenRMA Pricing and Plans Starting price: $149.90 one time Free Trial Free Version OpenRMA Cloud Edition $199.90 per user, per year No plan information available Standard Edition $149.90 flat rate, one time No plan information available Professional Edition $349.90 flat rate, one time No plan information available Enterprise Edition $499.90 flat rate, one time No plan information available Retail Edition $849.90 flat rate, one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OpenRMA Features - Popular features found in Computer Repair Shop Barcode/Label Management Document Management Intake Management Inventory Management Point of Sale (POS) Repair Tickets - More features of OpenRMA Billing & Invoicing Calendar Management Client Portal Contact Management CRM Data Import/Export Electronic Signature Email Management Employee Management Estimating Historical Reporting Invoice Management Receipt Management Repair Tracking Task Management Warranty Tracking ## OpenRMA User Reviews Overall Rating 4.8 Ratings Breakdown 5 79% 4 21% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 4.7 Functionality 4.6 VR Verified Reviewer Computer Hardware 11-50 employees Used weekly for less than 12 months Review source Reviewed August 2020 OpenRMA Review 4 It is the best software in computer repairs that I have used Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: What I like most about this software is its open and easy to use interface in problem solving Cons: It's customer service response is not that good compared to others Read More MR Mark R. Verified reviewer Information Technology and Services Self-Employed Used daily for less than 12 months Reviewed December 2020 Perfect solution for my PC Repair business 5 I'm very happy with OpenRMA and my only regret is that I didn't implement it sooner. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: There's a surprising amount of depth to this software and tech support is always on hand to help out with any required customisations or assistance. For my needs this software covers everything I wanted and I had already tried numerous other software packages before opting for OpenRMA Cons: The inventory management side is not fully functional as yet but it's still being expanded upon and improved. Some larger enterprises might find this as a negative. Reasons for choosing OpenRMA I like the simplicity of OpenRMA for my needs, however that's not to say it's basic as there's a lot of functionality that I don't make use of (yet). Read More GT George T. Verified reviewer Computer Hardware 11-50 employees Used daily for more than 2 years Reviewed November 2020 OpenRma after 2 years of usage 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The flexibility of the support team. Their action is spot on and they can customise whatever request is needed Cons: Not much to talk about since i have searched a lot and made sure that this is the perfect software for my business Read More VJ Victor J. Verified reviewer Telecommunications 2-10 employees Used daily for less than 12 months Reviewed November 2020 Radionet 5 I'm very satisfy for now. It still much more to implement, like emails and automatic client notification that will be implemented this 2021. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The software could be customized for my radiocomunication workshop easily with the help of support team. Cons: If you change the format of RMA numbers , then you can't see the old's RMS format unless you know the exact RMA number. you can't search by client. Most of the title still in English and we are an Spanish speaking company. Reasons for choosing OpenRMA It holds a lot of the features we were looking for our workshop operation. Read More SS STAVROS S. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Reviewed November 2020 VERY GOOD SOFTWARE 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: VERY EASY TO USE AND GOOD SEARCH ENGINE. Cons: I WANT AS A FEATURE TO BE CONECTED WITH MY POS SOFTWARE ( QUICKBOOKS). Read More ES Erin S. Verified reviewer Consumer Electronics 11-50 employees Used weekly for more than 2 years Reviewed November 2020 Simple Returns Processing Software - Great Value! 5 Support staff are very helpful and respond quickly every time we've had a question. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Great value for money with this software. It isn't a fancy looking interface, but as only our internal staff use it, it doesn't need to be. Nearly all of the fields we needed were present in the standard software, and the few we asked for were quickly and affordably added by the software designers as a customization. Cons: No complaints, it does what we need it to do. Read More JA James A. Computer Hardware 2-10 employees Used daily for less than 12 months Review source Reviewed August 2017 It is so easy to keep track my repairing with OpenRMA software. With a few clicks i got all i need 5 Simple use, easy tracking, easy services management, very fast support Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Simplicity of the software, too many features, Value for money and no annualy or monthly costs. One time fee and you have it forever. Cons: Pos system is not yet available so you cannot have it as a billing system. Only used to track repairings Read More DM Dennis M. Used daily for less than 6 months Review source Reviewed June 2017 Software works like a charm - The devs and support are the best you cand find! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software are very easy to install and use! besides that, I have some question about the software, the devs answered me within a few hours. In addition to that, I had some special requirements for the software. The developers programmed a very special version number to me less in 24 hours with my requirements. I warmly recommend openRMA and its developers. I also love the database runs in mysql - I can use my own cloud based mysql server to storage all data. People who complain about its not cloud based, you guys can solved it by your self very easily by this method. Read More SH Sheri H. Verified reviewer Computer Hardware 2-10 employees Used daily for less than 6 months Review source Reviewed May 2021 Love this RMA system 5 I am incredibly happy with my decision to use OpenRMA. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been looking for a easy to use RMA system for years. OpenRMA is incredibly user friendly. This will ensure my technicians will use & rely on this software and keep the data current. \[SENSITIVE CONTENT HIDDEN\] was amazing through the whole process. I highly recommend Cons: I wish I could bar code scan to update status. Read More LG Luis G. Electrical/ Electronic Manufacturing 2-10 employees Used daily for less than 6 months Review source Reviewed June 2018 This is all i need to keep the right order in my business 5 Find a software that allowed me put order to my business, and help to keep order in the workshop Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Direct and specific information to load about the product to repair Highlight the accesories that bring the cellphone. Very Usefull to keep the order . Let you attach picture about your work Show you in differents color the situation of the device (awating repair, supplier and others) Cons: For the moment no one. If can you make the software a little more attractive, because in functionalityis OK. Vendor Response Thank you for your Review. We 'll do our best to make our interface more attractive. Replied June 2018 Read More Showing 1 - 10 of 14 Reviews [See All Reviews](https://www.softwareadvice.com/computer-repair-shop/openrma-profile/reviews/) ## Other Top Recommended Computer Repair Shop Software [mHelpDesk](https://www.softwareadvice.com/field-service/mhelpdesk-profile/) **4.3** (824) Recently recommended **0** times [Kickserv](https://www.softwareadvice.com/field-service/kickserv-profile/) **4.4** (387) Recently recommended **0** times [PHP Point of Sale](https://www.softwareadvice.com/retail/php-point-of-sale-profile/) **4.7** (340) Recently recommended **0** times [RepairDesk](https://www.softwareadvice.com/retail/repair-desk-profile/) **4.7** (244) Recently recommended **0** times Stuck Between Options? Our experts can help you compare OpenRMA with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice