AccuLynx software


AccuLynx is a cloud-based CRM and business management application with iOS and Android apps designed for the roofing, gutter, siding, windows and other exterior construction trades.

Contractors can use AccuLynx to manage every aspect of business including sales pipeline, CRM, projects, production, scheduling, task and activities, communication, estimating, workflows, material ordering and reporting.

AccuLynx provides tools to help users manage jobs from an initial lead to final invoice, ensuring everyone has the most updated information in real time.

The solution offers the ability to order aerial measurement reports and materials, take photos and store documents. Users can access job photos, videos, permits and other collateral necessary to complete the job. Its reporting tools provide information on team performance, status of jobs and financials.

AccuLynx is best suited for small to midsize companies with up to 50 employees that work in specialty trades including residential roofing, siding, masonry and remodeling.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

41 Reviews of AccuLynx

Showing 1 - 20 of 41

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  • Jesus from Dio Implant Philippines Inc

    Specialty: Engineer

    Number of employees: 51-200 employees

    August 2018

    Unlimited file storage using Acculynx

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    * aside from it's main purpose as project management tool, most efficient feature of AccuLynx is that it has unlimited storage for both documents and photos

    Cons

    Aside from having a phone call support that they can only offer, i have no other issue using Acculynx software so far.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Andrew from Caliber Exteriors LL

    Specialty: Roofing & siding

    Number of employees: 2-10 employees

    May 2018

    Great product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The CRM program works well with other apps that are needed when doing our line of work. Has a smooth transition for user friendly process. I would highly recommend to give it a try.

    Cons

    The app only works on the phone not iPad. But will be fixed.
    This is the only con I can think of...

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brian from Pressure Point Roofing, Inc

    Specialty: Roofing & siding

    Number of employees: 11-50 employees

    April 2018

    Roofer using Acculynx

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good roofing business option for having a program

    Pros

    They know the products that roofers use and they are already loaded. This makes it easy to find and use

    Cons

    They do not have a cheap option for giving all the foreman access to the program in the field. It would be nice for them to be able to upload pictures.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Leslie from Melvin Mills Roofing

    April 2018

    A well-supported roofing-specific CRM that integrates well with Quickbooks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being able to integrate all our CRM and project management functions into one software that also works with our accounting and time clock programs has been invaluable.

    Pros

    The fact that it's industry-specific means that the software works well for us without having to adjust our business processes to suit its native workflow. But they really have shined on the customer service side of things. They have always been so friendly and responsive any time we've needed help with anything, especially during the setup phase and when we were working on a 3-way integration with two other 3rd party software programs. AccuLynx has truly streamlined our work and allows us to manage a large number of concurrent contracts with a level of detail and awareness we were unable to achieve before.

    Cons

    There's a definite learning curve to it. The functionality is robust - it just takes a while to learn what you need to use and what you don't and figure out where it's all located. It's not the most intuitive user interface I've ever used, but I recognize that it would also be pretty difficult to pack that much info into the more streamlined, simple UI styles that are becoming the preferred choice.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jesse from EPDR Solutions

    Specialty: General contractor

    Number of employees: 2-10 employees

    April 2018

    Convenient but over priced compared to competitors.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    They have been in the space for a long time, the platform has evolved to better support the company's that use it.

    Cons

    They are way over priced for an automated CRM. If they don't adjust pricing to be more in line with competitors they will continue to lose market share to competitors who are much more reasonable and have comparable/better services.

    This review was submitted organically. No incentive was offered
    Review Source
  • Christina from Stone Creek Roofing & Exteriors

    April 2018

    As a Marketing Manager, I love this software to keep track of Leads.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As a whole, my company uses this software to send invoices to our customers and keep track of leads and what the project status is. It's very user friendly and easy to use.

    Cons

    There is nothing negative about this software. I recommend it to every business out there who needs to invoice out and keep track of leads/projects.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lacie from D.K. Mason Roofing

    Specialty: Roofing & siding

    Number of employees: 11-50 employees

    March 2018

    Great Product!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use. It has too many features to take care of all your needs. It is so easy to track all of your jobs from start to finish.

    Cons

    The only thing i don't like so far is that you cant do very much from the mobile app. Like you cannot create an estimate from the app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Robert from Universal Computer Supply

    Number of employees: 2-10 employees

    February 2018

    An excellent product, especially for contractors that are operating by the seat of their pants.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    over time Acculynx was able to be configured to run the entire roofing business from start to finish. All resources for all employees to be put inside this program. Being able to see what you installed, which includes your entire bill of material, is excellent.

    Pros

    Templates makes providing detailed estimates to customers a lot easier than what you are probably doing now. The messages, that are updated in each customers profile, makes it easy to keep your team on the same page. If you have an issue, the tech support staff is excellent. For field user, the app is like carrying the portion office that you need in your pocket.

    Cons

    Improvements need to be made to reporting and the production calendar. Adding the ability to search on repairs and warranty would be a nice feature.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dawn from Alvarez Roofing Inc Non Profit

    Specialty: Roofing & siding

    Number of employees: 11-50 employees

    February 2018

    Very computer friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My life is so much more organized. I can go home on the weekends and not have to worry about what needs to be done or where I may have put the file. It feels good to be able to share with my boss when she is away from the office and show her profit and or losses.

    Pros

    It will help with a lot of organization. I was tired of having paper trails all over and I was so less stressed to have everything on one program from lead to completion and final payment

    Cons

    The only thing I think that would benefit this software and be more valuable is if it had a face recognition time clock for the employees.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Elias from Roofing

    Specialty: General contractor

    Number of employees: 2-10 employees

    December 2017

    It has been good it get.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and self explanatory. It is r ally quick to write a estimat. I like it that is 100% web base

    Cons

    The cost alittle too much I think. Sometimes our emails don’t get through. Also it not user friendly outside of roofing Siding and gutters

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Katelyn from Legacy Restoration, LLC

    Specialty: General contractor

    Number of employees: 51-200 employees

    November 2017

    It's easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Other than that it's great!

    Pros

    I love the new @Me feature - I can easly look at items that apply to my position and job duties; especially if someone has specifically called me out to complete something.

    Cons

    I'm not a fan of the new Documents section - I want to have all the folders available on the dashboard of the documents section for easy uploading access.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Katie from Above All Consultants

    Specialty: Roofing & siding

    Number of employees: 2-10 employees

    October 2017

    Great for non-insurance work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very user friendly and intuitive for basic non-insurance work. Very nice employees. Ultimately, we decided not to use Acculynx anymore because we needed the ability to export our files to Xactimate. Nice program for roofing companies who don't need that function.

    Pros

    VERY user friendly, nice design. Payment tracking and production tracking are great. Love the date stamped communication with internal team members.

    Cons

    Unable to export photos and documents to Xactimate for insurance jobs. Invoicing within the program is possible but not practical for printing and sending to clients.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Christina from Allstate Roofing

    Specialty: Roofing & siding

    Number of employees: 2-10 employees

    August 2017

    Very good for organization!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Over all, very good software, keeps you organized and very easy to use.

    Pros

    Very accessible! Computer at the office, at home, from your phone! You can even request the desktop sit on your phone to utilize all functions from your phone.

    Cons

    Have to be careful with estimates.... You can play with the profitability percentage but ensure its high enough to account for for all taxes in your area because it does not account for it when calculating the net profit at the end so it looks like you made more than you did.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Drew from Shake Guys

    Specialty: Roofing & siding

    Number of employees: 2-10 employees

    August 2017

    Average management software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Decent software but could be much better with the right professional input. CRM side works really well, estimating is also good, project management is lacking overall. Connection issues and field app upgrades needed.

    Pros

    Templates for estimates, importing estimates into PO's & WO's, photo & document management. CRM is adequate for most sales force.

    Cons

    Scheduling calendar is very out dated, need Gantt charting without PO or WO dependencies (DHTMLX). A dash board that can filter the jobs from current to past with existing status and other filters such as names, dates, trades, sales person, project manager, etc... Field app that utilizes the calendar. Field app that can see all orders. Connection issues with good signal strength in the field.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Meghan from ABC Roofing Corp.

    Specialty: Roofing & siding

    Number of employees: 11-50 employees

    July 2017

    Great program for Roofing Contractors

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall an effective program and now I couldn't do this without Acculynx!

    Pros

    Able to keep an accurate record of communications with customers as well as supplies we have orders. We like that we can upload documents to the customer portal and share them with all staff members even when the estimator is in the field.
    Acculynx also tracks the phone calls that are made to the customer from the mobile app and tracks all email communications with customers which allows to ensure our staff are providing the proper attentention to the customer and it also allows me to pull the customers portal when a customer calls and says "I never heard from your staff" I can pull it up and even share it with the customer. I can also track orders and invoicing as well as payments.

    Cons

    The calendar is a flaw, if you have a lot of service personal (They are coded by different colors for each employee) there is a lot of colors! I wish they had an option that would allow you to create separate calendars, example: one calendar for repair crew and a separate one for estimators and instead of colors place them side by side. It gets overwhelming with a ton of colors

  • Sue from 970 Services LLC

    Specialty: Roofing & siding

    Number of employees: 2-10 employees

    June 2017

    good program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    At first I didn't think this program would do all it needs, but I am wrong on that front. It does help us out a ton.

    Pros

    The program easily keeps people in the loop as to job status, tasks, calendar, payments and more. Familiarizing with it takes some time but is worth the effort.

    Cons

    each email FROM acculynx to a user (from the same job file) creates a new email address for the sender. I have to go into the program to reply to emails, as there is no definition as to which job within the email address. I do not have the app on my phone.

  • Katelyn from Roofing

    Specialty: Roofing & siding

    Number of employees: 2-10 employees

    May 2017

    Training is efficient, product is good to use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Having all the jobs lumped into 1 job overview folder, being able to track the money that has been paid and spent in materials, as well as profit analysis on each job.

    Cons

    when we have big general contractors that we have multiple jobs under- it is hard to organize that because it lumps all the project managers and supervisors into the same jobs- when they should be separated.

  • Caleb from Fraser Shingling & Exteriors Ltd.

    Specialty: Roofing & siding

    Number of employees: 11-50 employees

    April 2017

    Becoming a slick system but also is less customizable every year

    Ease-of-use
    Functionality
    Quality
    Support

    It's a good program if you only price on a markup basis and if you have very little labor line items and are in the US.

    Pros

    Can access anywhere.
    Clean and visually easy to find the information you need on a screen (compared to many other programs)
    Now able to control how measurement numbers are used to generate material and labor quantities. (used to be a limited feature)
    Eagle views can be imported directly into estimates and orders.
    Estimates can transfer directly to orders.
    Some control of file workflow
    Some ability to group multiple jobs under one homeowner.
    Can create estimate off of mobile device.
    If you are a US company there is integration available with Major suppliers.
    Support is quick to get to problems.

    Cons

    The longer we stay with the program the less control we have over the way estimates, orders, and jobs are handled.
    New updates have made having a standard price list practically impossible within the program. By this I mean they are pushing for all quotes to be based on cost and Margin. This causes problems when there are agreed or dictated rates for work with insurance companies and contractors. Some manual over-ride of cost to state the preferred charge per unit is available but this causes job cost breakdown further down the line with the order process.
    Emails directly from the program are possible but are unreliable. Easily one third of the recipients will have the acculynx email end up in a spam filter and quotes are easily missed until an owner adds us to a safe list. This problem doesn't exist when emailing from our regular gmail. Any change in email subject line while replying will cause the email to be lost by acculynx.
    Despite being able to indicate who the primary owner and the sales owner are on a job, generating a sales report allocates all sales to the person listed as the sales owner. Should you have a production manager who would take on the job as primary owner the sales rep will no longer show this job as credited towards their sales. Effectively making either the sales or primary owner categories useless and sales reports inaccurate.
    Recent program changes have removed the ability to have labor and material applied to one item. They must now be show separate. Their assumption is that only one or two labor items will be used for a roofing job, siding job, etc. If you have labor rates for underlayments, accessories, flashings it becomes cumbersome to always ensure these items are added to every estimate and results in an overly wordy estimate.

  • Brian from Pressure Point Roofing, Inc

    Specialty: Roofing & siding

    Number of employees: 11-50 employees

    April 2017

    Good program but caters to bigger companies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    nope

    Pros

    It has been a solid program with few issues. Customer service guys are really responsive and they will find out answers to issues that they do not know.

    Cons

    Changes to program with little or no heads up with whats going to happen. It seems to cater to larger companies who need less individual functionality

  • Harley from Due Process International, LLC

    Specialty: Construction manager

    Number of employees: 2-10 employees

    February 2017

    Acculynx Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I utilized this for a mid size restoration and remodeling company. It is a full service management program for construction, remodeling and roofing companies

    Pros

    Excellent project management, billing (easy tie into Quickbooks), invoicing modules

    Cons

    Estimating program is burdensome and difficult. It is not intuitive, would benefit with a tie into a standalone estimating program such as Xactimate.

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