AccuLynx Software


 

AccuLynx is a comprehensive construction estimating program that offers bid management, project scheduling, project management, accounting, service management, and customer relationship management within one cohesive system.

AccuLynx provides tools to help users manage the job history, from lead to payment. The Acculynx mobile app facilitates the communication between the field workers and office managers, ensuring that everyone is accessing the most updated information in real-time. The solution also offers the ability to store photos and documents on their cloud server. Stakeholders involved in the project can view PDFs, docs, videos, permits, and other collateral necessary to complete the job.

AccuLynx is best suited for small-to-mid-size companies with up to 50 employees and 50 users and works in a variety of industries with specialty trade contractors, including residential masonry, residential remodelers, roofing and siding, and residential finishing.

 

AccuLynx - Mobile access
 
  • AccuLynx - Mobile access
    Mobile access
  • AccuLynx - Multiple device support
    Multiple device support
  • AccuLynx - Access on tablet
    Access on tablet
  • AccuLynx - Lead management
    Lead management
  • AccuLynx - Photo editor
    Photo editor
  • AccuLynx - Request management
    Request management
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

35 Reviews of AccuLynx

 

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Software Advice Reviews (32)
More Reviews (3)

Showing 1-20 of 32

Brian from Pressure Point Roofing, Inc
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Good Roofing Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Need to have a foreman set up that is cheaper for the crews to use

Pros

It connects all its pieces together well and is cloud based. It has plenty of storage and is accessible in the field

Cons

Does not use the Outlook platform for the calendaring. We have to calendar separately from Acculynx for our jobs.

Review Source
 
 

Dawn from Alvarez Roofing Inc Non Profit
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Very computer friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My life is so much more organized. I can go home on the weekends and not have to worry about what needs to be done or where I may have put the file. It feels good to be able to share with my boss when she is away from the office and show her profit and or losses.

Pros

It will help with a lot of organization. I was tired of having paper trails all over and I was so less stressed to have everything on one program from lead to completion and final payment

Cons

The only thing I think that would benefit this software and be more valuable is if it had a face recognition time clock for the employees.

Review Source
 
 

Elias from Roofing
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

It has been good it get.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and self explanatory. It is r ally quick to write a estimat. I like it that is 100% web base

Cons

The cost alittle too much I think. Sometimes our emails don’t get through. Also it not user friendly outside of roofing Siding and gutters

Review Source
 
 

Katelyn from Legacy Restoration, LLC
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

It's easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Other than that it's great!

Pros

I love the new @Me feature - I can easly look at items that apply to my position and job duties; especially if someone has specifically called me out to complete something.

Cons

I'm not a fan of the new Documents section - I want to have all the folders available on the dashboard of the documents section for easy uploading access.

Review Source
 
 

Katie from Above All Consultants
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great for non-insurance work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very user friendly and intuitive for basic non-insurance work. Very nice employees. Ultimately, we decided not to use Acculynx anymore because we needed the ability to export our files to Xactimate. Nice program for roofing companies who don't need that function.

Pros

VERY user friendly, nice design. Payment tracking and production tracking are great. Love the date stamped communication with internal team members.

Cons

Unable to export photos and documents to Xactimate for insurance jobs. Invoicing within the program is possible but not practical for printing and sending to clients.

Review Source
 
 

Christina from Allstate Roofing
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Very good for organization!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Over all, very good software, keeps you organized and very easy to use.

Pros

Very accessible! Computer at the office, at home, from your phone! You can even request the desktop sit on your phone to utilize all functions from your phone.

Cons

Have to be careful with estimates.... You can play with the profitability percentage but ensure its high enough to account for for all taxes in your area because it does not account for it when calculating the net profit at the end so it looks like you made more than you did.

Review Source
 
 

Drew from Shake Guys
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Average management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Decent software but could be much better with the right professional input. CRM side works really well, estimating is also good, project management is lacking overall. Connection issues and field app upgrades needed.

Pros

Templates for estimates, importing estimates into PO's & WO's, photo & document management. CRM is adequate for most sales force.

Cons

Scheduling calendar is very out dated, need Gantt charting without PO or WO dependencies (DHTMLX). A dash board that can filter the jobs from current to past with existing status and other filters such as names, dates, trades, sales person, project manager, etc... Field app that utilizes the calendar. Field app that can see all orders. Connection issues with good signal strength in the field.

Review Source
 
 

Meghan from ABC Roofing Corp.
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great program for Roofing Contractors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall an effective program and now I couldn't do this without Acculynx!

Pros

Able to keep an accurate record of communications with customers as well as supplies we have orders. We like that we can upload documents to the customer portal and share them with all staff members even when the estimator is in the field.
Acculynx also tracks the phone calls that are made to the customer from the mobile app and tracks all email communications with customers which allows to ensure our staff are providing the proper attentention to the customer and it also allows me to pull the customers portal when a customer calls and says "I never heard from your staff" I can pull it up and even share it with the customer. I can also track orders and invoicing as well as payments.

Cons

The calendar is a flaw, if you have a lot of service personal (They are coded by different colors for each employee) there is a lot of colors! I wish they had an option that would allow you to create separate calendars, example: one calendar for repair crew and a separate one for estimators and instead of colors place them side by side. It gets overwhelming with a ton of colors

 
 

Sue from 970 Services LLC
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

good program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

At first I didn't think this program would do all it needs, but I am wrong on that front. It does help us out a ton.

Pros

The program easily keeps people in the loop as to job status, tasks, calendar, payments and more. Familiarizing with it takes some time but is worth the effort.

Cons

each email FROM acculynx to a user (from the same job file) creates a new email address for the sender. I have to go into the program to reply to emails, as there is no definition as to which job within the email address. I do not have the app on my phone.

 
 

Katelyn from Roofing
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Training is efficient, product is good to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Having all the jobs lumped into 1 job overview folder, being able to track the money that has been paid and spent in materials, as well as profit analysis on each job.

Cons

when we have big general contractors that we have multiple jobs under- it is hard to organize that because it lumps all the project managers and supervisors into the same jobs- when they should be separated.

 
 

Caleb from Fraser Shingling & Exteriors Ltd.
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Becoming a slick system but also is less customizable every year

Ease-of-use

Functionality

Product Quality

Customer Support

It's a good program if you only price on a markup basis and if you have very little labor line items and are in the US.

Pros

Can access anywhere.
Clean and visually easy to find the information you need on a screen (compared to many other programs)
Now able to control how measurement numbers are used to generate material and labor quantities. (used to be a limited feature)
Eagle views can be imported directly into estimates and orders.
Estimates can transfer directly to orders.
Some control of file workflow
Some ability to group multiple jobs under one homeowner.
Can create estimate off of mobile device.
If you are a US company there is integration available with Major suppliers.
Support is quick to get to problems.

Cons

The longer we stay with the program the less control we have over the way estimates, orders, and jobs are handled.
New updates have made having a standard price list practically impossible within the program. By this I mean they are pushing for all quotes to be based on cost and Margin. This causes problems when there are agreed or dictated rates for work with insurance companies and contractors. Some manual over-ride of cost to state the preferred charge per unit is available but this causes job cost breakdown further down the line with the order process.
Emails directly from the program are possible but are unreliable. Easily one third of the recipients will have the acculynx email end up in a spam filter and quotes are easily missed until an owner adds us to a safe list. This problem doesn't exist when emailing from our regular gmail. Any change in email subject line while replying will cause the email to be lost by acculynx.
Despite being able to indicate who the primary owner and the sales owner are on a job, generating a sales report allocates all sales to the person listed as the sales owner. Should you have a production manager who would take on the job as primary owner the sales rep will no longer show this job as credited towards their sales. Effectively making either the sales or primary owner categories useless and sales reports inaccurate.
Recent program changes have removed the ability to have labor and material applied to one item. They must now be show separate. Their assumption is that only one or two labor items will be used for a roofing job, siding job, etc. If you have labor rates for underlayments, accessories, flashings it becomes cumbersome to always ensure these items are added to every estimate and results in an overly wordy estimate.

 
 

Brian from Pressure Point Roofing, Inc
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Good program but caters to bigger companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

nope

Pros

It has been a solid program with few issues. Customer service guys are really responsive and they will find out answers to issues that they do not know.

Cons

Changes to program with little or no heads up with whats going to happen. It seems to cater to larger companies who need less individual functionality

 
 

Harley from Due Process International, LLC
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Acculynx Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I utilized this for a mid size restoration and remodeling company. It is a full service management program for construction, remodeling and roofing companies

Pros

Excellent project management, billing (easy tie into Quickbooks), invoicing modules

Cons

Estimating program is burdensome and difficult. It is not intuitive, would benefit with a tie into a standalone estimating program such as Xactimate.

 
 

H Kent from Due Process International, LLC
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Comprehensive System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I utilized acculynx for a year and it is superior for accounting and tie into quickbooks, invoicing and management of projects.

Pros

Easy tie into QuickBooks and superior billing, invoicing and receivables. Excellent project management and job costing.

Cons

did not like the cumbersome estimating program and it does not tie into Xactimate which is a far superior estimating system

Advice to Others

Excellent for job management and accounting but estimating is cumbersome.

 
 

Ronnie from Morales Brothers Constructions Services, Inc.
Specialty: Residential remodeling
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great software for a one trade professional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used Acculyx for about a year. It was great for lead and job tracking. The dashboard easily displays your projects and those upcoming.

Pros

It isn't complicated to use and very easy to upload client info and new leads.

Cons

Basic plan only allows 5 users and doesn't allow you to share job info with clients.

Advice to Others

Great for the one trade professional. Take the time and learn it.

 
 

Katie from Above All Consultants
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Almost Perfect/ Worth the $$

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Communication tools are top notch, layout is beautiful and intuitive. Great to be able to keep all info in order. Heavy insurance users will find that exporting documents and photos for use in xactimate is lacking, so additional file storage is necessary. Invoicing is possible, but the default font size is huge, and cannot be changed, leading to invoices which look unprofessional and take up two or three pages. Tracking payments and projecting profit is wonderful. Overall, worth the money, but improvements are needed to be the "all in one" solution we were hoping for.

Pros

Intuitive. Excellent tracking for financials and communication.

Cons

Billing function is wonderful as far as clarity and the ability to separate initial contract/supplements/permit fees etc., but we find it unusable for printed invoices due to gigantic font size which causes our invoices to be 3 pages long with an unprofessional look.

As a heavy insurance user, we still need to use other software to export files and photos to xactimate.

Advice to Others

Terrific to keep customer and financial information and notes/reminders in one place. Plan on using another file sharing program such as dropbox if you use xactimate for insurance claims, and you may want to keep your current billing software for just a bit. We do still feel the software is a good investment.

 
 

Michael from Junior construction metal roofing and siding
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Junior Construction Metal Roofing & siding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have had this product for over two years now and when I really started to experience the impact the software had on my company was during a huge hailstorm down here in Farmington Missouri.
My old system I never would have been able to keep up with the amount of calls and the call volume and the amount of projects we have going at one time without a software like this.

Pros

My favorite part about this software is you can get as in-depth as you want to you can go absolutely it's deep into it as profit loss is ordering exact materials through ABC am scheduling appointments you can have it linked to your calendar you can go as deep as you want to go or you can just simply use it as a call monitoring system and you know just profit loss like we do
It's as complex or as simple as you want it to be

Advice to Others

When I first heard the system I took advantage a lot of the one on one training so definitely call and schedule some appointments and have your whole crew your secretary your manager and you know yourself go and go through the training so everybody's using it it doesn't work if you don't use it

 
 

shelly from Chips Roofing llc
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Acculynx is Wonderful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our shop had been looking for a customer management program to keep track of our customer base. We couldn't find one that did what we wanted until a friend recommened Acculynx to use. We checked it out and loved it!!

Pros

Easy to use and awsome customer support!!!

Cons

the only thing i would like to see in Acculynx is an easier way to do measurements, if you do online measurements.

 
 

Matthew from GTW Construction, LLC
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Acculynx is easy to use, and has an outstanding customer support team. They also have a great series of videos to help you figure out what you need to know without having to contact customer support. This product is user-friendly, and has all the functions you might need.

Pros

User-friendly
Color coding
Clear-cut reporting

Cons

A little on the pricey side - especially for a start-up like us

Advice to Others

Make use of the "Knowledge Base." You will find an answer to pretty much any question you may have.

 
 

randi from ABC Roofing corp
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We were told there would be certain things when we signed up and now telling us they will be coming..just don't know when

Pros

easy to use from office

Cons

Need to be able to work better from phone..calendar..would like to be able to program or change some of "your" options to ones that would be more helpful to us.

 
 
 
Showing 1-3 of 3

Robert from Universal Computer Supply
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

An excellent product, especially for contractors that are operating by the seat of their pants.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

over time Acculynx was able to be configured to run the entire roofing business from start to finish. All resources for all employees to be put inside this program. Being able to see what you installed, which includes your entire bill of material, is excellent.

Pros

Templates makes providing detailed estimates to customers a lot easier than what you are probably doing now. The messages, that are updated in each customers profile, makes it easy to keep your team on the same page. If you have an issue, the tech support staff is excellent. For field user, the app is like carrying the portion office that you need in your pocket.

Cons

Improvements need to be made to reporting and the production calendar. Adding the ability to search on repairs and warranty would be a nice feature.

Review Source: Capterra
 

Caleb from Fraser Shingling & Exteriors.

March 2015

March 2015

Established and Adapting

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

For roofing and siding specific software this is probably the oldest one out there. Especially when you look only at the web based platforms. There are many newer companies that are looking to take them on now though.

We made the switch to Acculynx 2 years ago. From the very beginning it has greatly increased the quality of information being retained from job start to finish and the interoffice comunication. There are a lot of certain things about it that we have small annoyances with but realistically they can't make a functional software that is both easy to use and perfect for everyone.

There are many times that this has saved our behinds by being able to access a back up of the original file documents and photos. No more going to find the paper file to get an answer. Or calling the estimator or crew and ask them to remember their visit from last month.

All photos and doucments and comments and emails can be run through the program and access from virtually any device at any time.
The message board has come in hand with some small claims as each comment is permanent and has a date stamp we can prove activity, attendance, and contact attempts should someone claim lack of due dillegance on our part.

That said. We have found their email service to be unreliable, It often ends up in spam filters and if the email address is wrong we won't receive a bounce back notice. And it doesn't comply with the new Anti spam laws (for canada). Instead we use our regular email service.

As an update on the previous comment. They have changed their 1800 number so it works for Canada now.

Also the features checklist isn't accurate here.
It can handle Billing and Invoicing, though it is more functional in conjunction with Quickbooks. (will integrate with quickbooks.)
It does do job scheduling, lead management, permit management, purchase orders, supplier management, task management, client communication,

One tip though. the initial transition can be rough to start. Whatever you think you will need for training and initial setup. Double it. We got 75% ready and then started using the program and most of our frustrations have been our own fault. Take the time to get it completely set up and run everyone through exactly how you want it used.

They are constantly up dating the program and some major changes are coming in the next year that will put them out front in the roofing software game again.

Review Source: Capterra
 

Mike from Ottawa Roofing

January 2014

January 2014

After 1 year of using the program

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Acculynx is a great way to be organized, efficient, and know your costs on everything. It syncs easily with Quickbooks. There are good analytical tools, estimates look very professional and always impress the customer.

Once you get familiar with the layout, you can spend more time waiting for it to load then actually clicking and typing. On Thursdays they do their system update, so sometimes a feature will be suddenly removed, added, or changed without notice. Usually its minor, but sometimes they change things that worked perfectly fine, and other times, the feature you do want to see changed, never does.

As with any system, it requires constant data entry. Keep your prices up-to date, have someone managing the customer files and keep them up-to-date.

Its a very useful system if your looking to make the change from having everything piled up on your dashboard. It doesn't cost much to get started, and you get several training sessions included.

Oh ya, if you're in Canada, the 1-800 number doesn't work there, so you'll be calling long distance for support (limited to daytime hours only).


Review Source: Capterra