Asite vs Zoho CRM

RATING:

3.6

(121)

Asite has 121 reviews and a rating of 3.64 / 5 stars vs Zoho CRM which has 6690 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (121)
4.3 (6690)
Ease-of-Use
3 / 5
4 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
February 28, 2024
April 18, 2024
Pros/Cons
  • Pros

  • The ease of use is my favourite thing about this software. As a company we use lots of external sites for document control, and his is by far the most user friendly.
  • Fantastic depository for files , well structured and easy to navigate.
  • Cons

  • Not having had any training on it, every time I have had call to use it ended up using an alternative system because it fails.
  • Buttons to submit forms or files are lost in the interface - just a drop down option to the side is not clear. Also, it is unclear that a document/form has been submitted - requiring double checking.
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  • Pros

  • Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.
  • Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.
  • Cons

  • The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.
  • We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos