The software saves me a lot of time in the office compiling my field reports. The reports look great with a minimal amount of effort. It also really helps me organize and track issues that need attention until they have been completed. Getting up and running with the software is quick and pretty intuitive.

I enjoy how easy it is to set up field reports and use in the field. Being able to create my next field report from the previous report is a big time saver and the format allows me to easily track the progress of assigned responsibilities.

I probably need to review the tutorial in more depth but the only issue I have had so far was when we had a project that was built in phases. I did a punch list at the end of one phase and then had trouble cloning the last field report I did to start off the next phase. I could never get it to clone that report properly. It always wanted to use the punch list instead. I guess it might have been easier to just create each phase as a separate project but I worked around it and everything turned out fine.

We are able to generate clear inspection reports and track our Corrective Work Orders, as well as keep all project-related information readily available to our field staff with ease.

User-friendly interface, low maintenance field tool, excellent customer service and great value for money.

Fewer things are customizable compared to DM (e.g. reports), but that was a tradeoff we were ok with.

In general I like the product - in particular I can see there is a team behind which is very serious and always helpful towards the user. Also I think that the construction industry needs an application like archisnapper - gives us a good overview and stores all the report nicely. Not to forget the transparency towards the client and construction companies. The thing I didn't like - it is time consuming - the upload of the pics takes very long sometimes. But I will give archisnapper an other chance once we have a new project on the site.

Structures the issues on the site well Good overview / text + images Transparency towards client good

1.Image upload takes far too long - most of the time it took me a complete day to create an detailed report 2. The mobile phone usage is not working well as the commands are far to small and complex for the mobile phone device - so I couldn't manage to do the reports on the site

Using Archisnapper allowed us to solve an issue that was important to one of our biggest clients. They like the site reports we provide now and we use this for our other projects as well as needs analysis meetings to document the full scope of work.

It is very easy to use and create professional looking reports quickly from site visits. We can implement to our teams for use on their devices and it means we can capture all the details quickly and simply so that no details are lost in translation later on.

When we first started it was only available in iOS but since has been expanded to Android as well.

Such a time saver! It helps draw up reports & lists on site in no time. I simple open a new report, add observations (pics, sketches, some notes) and I'm basically done. I synch the reports and before I know it, ArchiSnapper has a pdf report ready for me!

As a former functional IT consultant, I have worked with various programs for reporting / lists and I can honestly say ArchiSnapper is one of the most user-friendly software programs I have worked with. It is easy to set up, simple in use and it's just a very useful time-saving solution. It's a real solution for a real problem and you can tell it was designed in collaboration with architects, engineers and contractors. What strikes me as well, is ArchiSnapper's customer service. Their service is fast and very personal, not like the bigger software application services where it might take years for your requested change to be made (to the program). I have actually done business research for this product and must say that the tool sells itself. ArchiSnapper really adds value to the company because it replaces an old, inefficient and time-consuming way of reporting by a new, simple yet efficient system that helps save a lot of time and thus money. The reports/lists are done in no time, they look clean and professional, and can be personalized to your taste. Easy & fast.

It takes some time to synchronize the reports to the online account depending on your internet connection & speed. This is definitely negligible though if compared to the time it would take to draw up a report in pen & paper first to then type it out to get it online.

Saves time on preparing construction observation reports.

We are a small consulting firm. We have historically done all reporting in microsoft word, but were looking for a way to make it easier to prepare and submit reports from the construction site via mobile device. Archisnapper has served us well. We have been using it for just over a year now. It doesn't work for some types of reporting, but for basic field reports and checklists, it is perfect. The cloud based service has been reliable and works well on all devices. We often start reports in the field on phone or tablet, then finish them back in the office from the desktop. Overall value is great for the service it provides. The Archisnapper team is responsive and has generally been easy to communicate. We compared with BIM 360 and several other software prior to purchasing.

I wish the software was a bit more customizeable for formatting reports (font size, report titles, photo sizes, etc.). They continue to make improvements to the software, including addressing a few of our early requests. It also looks a little differently on ios vs. android, so try both apps out depending on your device.

I love the product. I use it for every site visit. Clients find the photo log extremely helpful. And the customer support is amazing. Within minutes of reporting an issue today, I was chatting with a developer who addressed the issue immediately and agreed to look into future options to address it further. I know they will stick to their word as this is not the first time I've made comments which have quickly made it into the app.

ability to easily add and annotate photos directly into an interactive filed report that can be immediately be shared with other members of the team.

A recent upgrade disabled the use of the phone's native camera app, limiting the way I can take photos. I contacted support and they agreed to look into a way to fix that, and sent me a previous install so I could revert to the previous way. Fix works great for now, but I'm looking forward to a newer version with the other improvements they made, and without the limitations of the camera.

Efficiency. I once used five separate tools to complete a field report...hard copy set of drawings/specs, paper pad, pen, camera, & desktop computer. Now I use one...ArchiSnapper!

Personally, I have experienced more software crashes than I would have liked, via the IOS app, and a few of them erased a lot of work I had just completed on the job sites. I have communicated with the developers about it and they have been understanding and continue to work on making it better.

Overall easy to use with professional layout. It's kind of absurd to have a minimum number of characters for the "pros" question. I appreciate that the software doesn't require such silly things.

Everything is organized by project name, not client. Client could be a better option. The cap on the number of projects, including archived projects, is annoying. I dont love the new camera feature (red button and animation for taking a photo). It's not very intuitive. Would be nice for the contact field to auto-format the phone numbers so they're consistent. For example, make all phone numbers like (XXX) XXX-XXXX. Auto-correct with capitalization for photo captions would be nice. I dont like the required report number field. Sending reports through the website on the iPad is a little clunky. The report email subject should auto-populate with the project name or at least have that option.

Take it from another architect—ArchiSnapper works! Page formatting is flexible while page presentation is most agreeable! Should you need assistance, customer service is certainly helpful in this regard along with their online support documentation. If you think it needs something to make it better perform or make it more robust, they want to hear from you as they are always looking to improve the product! Surely a great tool to have in your tool chest.

Conveying information in logical, methodical ways are key to presentations--ArchiSnapper does quite well. It is flexible in providing options for your presentations as well as changing template formats at any time to see which one works best for any given report.

At times, it can be a little sluggish—but you have to remember that it’s a cloud-based application—you have to be patient sometimes. Also, some functions of the user interface may seem a bit unfamiliar at first; but in a brief amount of time it works rather well as you become more familiar with its idiosyncrasies. Should you still be unhappy with how something works then you may always send in your suggestions for product improvements.

This app streamlines and standardizes our inspection reporting process. It is simple, consistent, easy to use, and easy to train others how to use. Very useful product, but still plenty of potential to improve the functionality.

It is very easy to use. The simple format makes it easy to train others to use. I like having the ability to draw and write directly on the pictures. I like creating inspection checklists before site visits, so use of the app in the field is most convenient.

I wish checklist items could have sub-lists, as many practices that are part of the programs we verify do. I wish we could move items between categories when reordering checklists. I wish more logic was built into the forms, so marking yes or no for one practice could determine which other practices you are prompted to complete. I wish you could still draw and write on pictures after syncing reports. I wish the summary at the top of reports did not get deleted if you scroll down without saving. I wish you could attach multiple files when distributing reports. I wish the report always showed up as an attachment in the distribution email, rather than sometimes inexplicably as a link. I wish you could choose what to sync (i.e. just the report you are working on, rather than all of the other projects, checklists, etc.). I wish we could save banks of inspection items, so creating checklists for different projects would just require selecting applicable practices, rather than writing them all out every time.

Overall experience has been very positive. I chose the product initially because of its ease to create on site with a smart phone and then finish at the office on a laptop. What sent it over the top was the highly motivated and friendly developers who listen to their clients and act fast to improve their product.

Three things stand out with this software compared to others; (1) Multi-platform access with the added bonus that the android app does not have to be connected to the internet to work, (2) Ease to take and comment on photos on the android app and (3) produce fast on the spot professional reports for emailing or printing.

I used to have a whole list of comments but the developers were very fast to implement these new features. Main con still would be that you can not edit offline on a laptop (android app you can). So difficult to work on a plane or where roaming charges are high.

Productivity increase; clear communication to client; ease of report distribution

The application is extremely user friendly, and can be easily taught to new project team members. Also, being able to download data and manipulate checklists & categories in microsoft excel has enabled me to create customized checklists with ease.

Sometimes newly created projects will not sync across all devices registered on a business archinsnapper account. This issue poses frustration when field inspector is needing to call in for technical support while in the field. I am not sure if this is an overall issue with the programing, or if it is an issue on our particular iPad devices

We started using Archisnapper as a trial as a productivity measure for managing what will shortly be 40 small projects that will require site reports every week for a few years. Very thankful they exist as Archisnapper is facilitating both efficient data collection and report production. Room for growth but the design/programing teams seem to be inline to making the program a 5 star all-around program for architects who don't require the contractor based reporting tools. Keep up the GREAT work Team!!

1) Ease of use. - 5 Star!!! I go to the field, Open the App on my iPad, Select a project, Create a new report, Capture relevant pictures, Input notes and observations, Get back to Office, Refine as necessary, Email report. 2) Value - Not breaking the bank for use in a small office. Can easily allow us to add users as we grow. 3) No need for new Equipment -Supports use of mobile hardware (Smartphone/tablet Andriod or iOS) in field and hardware in the office(Mac/Windows). Travel light Work heavy 4) Customer Support - 10 STAR!!! (If there is such a thing on a 5star system :-) Very responsive team. There is no sugar coating, just straight talk and they have delivered the improvements as stated. That speaks to where they will be going.

1) Formatting - Formatting can a bit frustrating BUT Customer Support is always helpful with workarounds and i open to suggestions to make the program better.

The program has the ability for us to make our own Checklist for site visits so we do not forget what to look for during different stages. Taking photos for the issues, and marking up PDFs and photos is simple.

The program needs automatic weather for the day of the site visit, or the ability to connect to the internet to get the exact weather for that day and area. When an issue is created and photos are added, you have to remember to save it. It doesn't automatically save when you close it. The laptop has turn off a couple of times and the issues were not saved. If there was an automatic save after 15 seconds that would be great. An option at least.

Ability to create reports in the field with pictures and annotations and distribute to the team via email quickly.

Editing reports after they are synced on tablets is challenging - I would like to see this improved.

I've used Archisnapper to report the status of roads and culverts is in a far country. I've worked with satellites views pdf and made photos, note and draw on that photos during my travel. Now, when i will be back on my office i will not forget anything from specifics ingeneering disturbing i have seen.

I like the fact that I'm able to link a place with both pictures and notes

1 - I wish we be able to import pdf plan in the android apps without us the cloud service because sometimes we don't have access to it. The generation of the report don"t cause me trouble because it is the economic plan and control of you're the product. 2 - I would like to be able to do a capture of my pdf plan in order to integrate it in the report listing (like we're doing with photos) So I will be able to draw notes and reviews in both real-life photo and in the 2D plan.

I've saved a lot of time on reporting

A lot of details can be inserted, reporting is really nice and way of exchanging info with stakeholders can be really easy. Great support and a great quality for the price

Graphics to be improved and some more choices on report emission must be developed better. In particular images (photos) dimensions should be somehow lighter as pdf come out heavy

We love this product and use it for all our field reports and punchlists. It's easy to teach all employees how to use it.

This products helps us generate very easy to read field reports and punchlists. The format is great and the app is easy to use.

The only difficulty we had with this product is adding comments / marking up a photo. The process is not intuitive. However, with a little practice it's not too difficult.

Saves a lot of time generating field reports

What I like most about the product is that it is very easy to use and the printed format allows for a very professional looking final report.

It would be nice to have an option to NOT save pictures to the camera roll. If each picture within one section or item number could have an option to be accepted or left open for a punchlist item

Great customer service and technical report. Helped us learn the program much quicker and lead our company to purchasing the software.

This is a great time saver for issuing Field Observation Reports. Not only does it save time in the office by automatically formatting the document, it also saves time in the field since we're able to make quick notes in the iPad app. Top notch customer service and technical assistance - extremely responsive and helpful.

Time is always limited in the Construction Administration phase so it was difficult finding time to learn the new program. But investing the initial time definitely saves time in the long run. Features we would like to see: 1. Adding a weather tab that is linked to a weather website to add the weather conditions of the report. 2. Adding the ability to track open items and to add a list to the back of each report the open items from previous reports. 3. More tools for drawing on photos - straight lines and dotted lines.

- Overall very happy with the experience. - Staff has been amazing to work with and very helpful with learning and understanding the software and its potential. - Clients have really opened up to the format and we have received positive reviews. - This program has definitely helped in organizing and tracking progress on our work sites.

- Easy Function - Clean and appealing to myself and clients. - Drawing incorporation - Pictures incorporation - Ongoing updates/improvements - Organizational potential

- Lack of personal editing and formatting - Limited drawing/editing functions while using PC version. (to images)

This is a great tool for architects depending on how your office and Construction Administration process is set-up. Unfortunately we were hoping for more customization and editing abilities.

It is easy and efficient to incorporate site photos into a field report in real -time. Can eliminate multiple steps of field report, punch list process for architects.

Very rigid, spreadsheet like formatting with little opportunity for customization. Our firm was hoping for opportunities to highlight or emphasize certain elements of the photos, but the text can only be placed in a separate column. No use of arrows, callouts, bubbles, colors, etc.

Saves time and allows me to work on report while on public transit.

Portable, photos are automatically inserted into report. Customizeable . I like that you focusing strictly on report making and not trying to cover the entire construction administration process (like many other apps).

1) To many separate "dialoge boxes". Switching between boxes takes time. Would be nice to work in a real report "preview" without all these boxes. 2) Poor on-line image editing tools 3) tablet & on-line image editing tools are not coordinated.

We were using it intensively for site reports on large residential projects during construction phase and it provided us with an easy platform where the end product was produced very quickly with presentable and professional appearance.

Ease of use and well packaged final product

We have not found any weak points during the use of the software.