Assignar
About Assignar
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Most Helpful Reviews for Assignar
1 - 5 of 69 Reviews
Candice
Verified reviewer
Management Consulting, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Compliance Management in one basket
Amalgamating personnel, plant and equipment records into one manageable system. Allows the Workshop Team to schedule their weeks out more effectively as they have better insight into plant and equipment servicing and compliance requirements. Job creation is faster too, allowing jobs to be scheduled more efficiently.
PROSThe compliance management is the key feature that has been the most beneficial for the client I set Assignar up with. It makes managing plant and personnel compliance very easy. It allows all associated plant documents (along with scans and images) and service to be easily accessed in the field by our workers if their client requests to see more information. The same goes for worker's qualifications and licences. It keep them all in the one place, easily accessed from an app. The digital forms have also been adopted quickly and saves time on site, not dealing with paper records. Underground asset management and safety is key in this client's industry, so allowing Dial Before you Dig drawings to be uploaded directly to a job saves alot of time printing out the plans, or even if you weren't printing them you'd still need to take a long time going through all the emails each Utility Company sends through. So it also acts well as a document repository for project specific documents. This saves fieldworkers needing to access the other cloud platforms (e.g. Sharepoint) - it's all accessible in Assignar.
CONSThere is a decent learning curve when learning how to set up the program. The support and training was delivered very well though. I do think though that a business would still need someone 'driving' this platform on a regular basis. It's not a set and forget system for a small operator. Like most online systems, it only works as well as the data that is put into in and who is looking after and monitoring that data.
Reason for choosing Assignar
This company in particular had a large and expanding fleet of very niche technical capabilities which required a more thorough plant management system.
Reasons for switching to Assignar
Assignar offered more features and digital forms was one of these, so iAuditor became obsolete.
Michael
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great Product
We have come a long way as a company since the time we started with Assigner, back 3 years ago. At the start we were not using the Product to its Full Potential. Now 12mnths in we have made our day-to-day processes faster to action, tasks completed in a timely manner, Compliance is at a higher standard.
PROSHow quickly the response to changes that are made in the System. Great Customer Service when needing Support. User Friendly, able to adapt to our Companys Needs.
CONSFiltering could be a bit more improved.
Reason for choosing Assignar
wayyyyy to Expensive and their system seemed to be very outdated and difficult to use.
Vendor Response
Thanks for taking the time to submit a review Michael - we really appreciate your feedback!
Replied May 2023
Jillian
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2022
Do not trust Assignar
Everything seemed great and seamless until Assignar did not meet our original request, integrating with our accounting software. They led us to believe they could seamlessly integrate, but as we got further into our experience with them their promises fell short. Assignar never successfully integrated with our accounting software (our #1 request) and then blamed their unmet promises on us. Terrible customer support and lack of ownership for their wrong doings and oversight. I do not recommend this company. They refuse to give us any refund even though they did not give us a product we could successfully use or implement into our company processes.
PROSUnfortunately, with how they handled our business, there is nothing we like most.
CONSPlease see my overall experience below.
Vendor Response
Hi Jillian, Thank you for taking the time to share your review. At Assignar, we take pride in delivering excellent customer support and driving productivity for our customers, which is why we are disheartened to hear about your experience. We will use your feedback to continue to improve our customer service efforts in the future. We welcome the opportunity to continue this conversation offline if you would like to chat further. Regards, The Assignar Team
Replied February 2022
Lanny
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Great Product
We have solved a lot of our timesheet issues, we continually adapting to the scheduler and now we are beginning to adapt the program to our safety needs. Win Win!
PROSI like software because it has many functions that help our time management, payroll, and safety needs. The software does so much more then first expected. There is a lot of deep level stuff that we are continually rolling out throughout the time have been using it. We've been able to adapt more and more to help save time, energy and money for our company. Their customer assistance is really like no other I've seen. All of them are great and have a lot of knowledge of Assignar capabilities. But I'd like to give a shout out to [SENSITIVE CONTENT HIDDEN]! She has been of great assistance in our transition and continues to give great support. She's quick to respond has great knowledge and is kind, courteous and will to help with all our needs! Shes the reason we stuck with the program till we had fuller knowledge in allowing the software to shine.
CONSIts not a really negative, but it just takes time to unpack everything. There is so much and it takes time to figure it out.
Reason for choosing Assignar
Truly it began with knowing that the software was going to meet our immediate needs and they matched the price to help us obtain that. Now we are more fully unpacking the software to meet other needs that have arrived.
Mark
Staffing and Recruiting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Great product for our business
Assignar provides us with a great platform to run our business and gives us all the information we need to make informed decisions.
CONSSetting up new employees can take some time but once they are set up Assignar makes it very easy to manage them
Vendor Response
Hi Mark! Thanks so much for your glowing review. We strive to provide the best platform for our clients, so it's incredible to hear that your team has been having such a positive experience with Assignar. We appreciate you taking the time to give us feedback!
Replied November 2022