---
title: "Deltek Ajera Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Deltek Ajera. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Deltek Ajera is a good fit for you!"
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---

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Deltek Ajera Reviews

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# Deltek Ajera User Reviews

## Reviews summary

- Overall rating: 3.6/5
- Total reviews: 62

### Secondary ratings

- Ease of use: 3.4/5
- Customer support: 3.7/5
- Value for money: 3.6/5
- Functionality: 3.5/5

### Rating distribution

- 5 stars: 17 reviews (27%)
- 4 stars: 22 reviews (35%)
- 3 stars: 11 reviews (18%)
- 2 stars: 6 reviews (10%)
- 1 star: 6 reviews (10%)

### Most mentioned pros

- Deltek Ajera is very robust and allows the user to effectively track hours spent on various projects in real time.
- Ajera is a very dependable tool that is not only useful but necessary for many companies - and my experience was that it was crucial to tracking time entered and how projects were flowing.
- Ajera provides a great methodology for employee's time tracking to projects with task descriptions that easily converts to regular invoicing for professional services.

### Most mentioned cons

- I do this almost daily, and it's such a slow process, opening each record, having to find the proper tab, the proper field, make an update, wait for the record for save, etc.
- You only get a certain amount of help tickets for software support and it does not come close to helping- they seem to take control and do things so quickly that you dont know how to do it yourself the next time. When you ask for them to slow down, they treat you like an absolute idiot.
- Does not work in all internet browsers.

## Deltek Ajera customer reviews

Showing reviews 1-25 of 62 (page 1).

### Great Software but a bit outdated

- Overall rating: 5/5
- Reviewer: Victoria S.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good, needs work on the interface.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s a beast of a program but it gets the job done WELL and on micro scales

#### Cons

It’s not necessarily a “user friendly” software.

---

### Ajera good for small business, not great for Percent Complete Projects

- Overall rating: 4/5
- Reviewer: Kate B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our A&E firm has had amazing results in project management and resource management since we switched to Ajera from Viewpoint Vista. The accounting functions are well-protected from mistakes, but limits options of seasoned accountants.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Simple interfaces, buildable reports are handy for all. If project managers are willing to enter data into their project, like start/stop dates, percent complete and resources there is a wealth of reporting available. I also like the alert function tied to widgets.

#### Cons

prebuilt reports often lacking As an accountant, the software often blocks activities I can do in other ERP systems. I think Ajera is built like a more robust Quickbooks, protecting business owners from making mistakes, but it inhibits some accounting activities in the ledgers. Creative workarounds are possible, but sometimes annoying.

#### Reasons for switching to Deltek Ajera

For live information on labor, better scheduling

---

### Would not want to use any other software.

- Overall rating: 5/5
- Reviewer: Ken W.
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used unspecified for more than 2 years
- Reviewed: July 2017
- Review source details: This review was submitted organically. No incentive was offered

No

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use, immediate updates of charts and data, widget reporting, inquiry and exports to excel. Support has always been great, and software updates come from the company frequently to keep our software up to par.

#### Cons

It does not "bug me", but having a working knowledge of SQL is helpful - not everyone has that. It can be a little intimidating at first for project managers, but with support, training, and reinforcement, they do come around and use it for their needs.

---

### Wonderful software for a small firm in the Architectural Engineering Field.

- Overall rating: 5/5
- Reviewer: Sara L.
- Product usage: Used daily for more than 2 years
- Reviewed: June 2017
- Review source details: This review was submitted organically. No incentive was offered

Information is now at our fingertips in seconds. We previously would have to run report after report. Now we can use Ajera for almost all of our needs.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The widgets allow the users to build customized reports and graphs for their firm. Thus allows the principals to look at what they want to look at instead of what the software company thinks the principals will want to see. The widgets also allow the viewer to sort, filter or group the mini report without going into designer or changing what others see on their screens. Deltek has also increase task widgets. These are widgets that allow you to make changes to the data from the report. The design team loves getting suggestions from users and encourages us to submit ideas.

#### Cons

Sometimes after a new update, there are glitches in the software. However, Deltek is very good at releasing corrections before most users notice the glitch. There is a lot of data entry in Ajera. However, you have data entry with every software. Even custom software requires certain items to be entered. And Deltek has added features like importing credit card transactions, import inhouse expenses, mobile timesheets and expense reports and importing journal entries to try to assist with the data entry. It also has an API system to allow Ajera to communicate with outside software. My final con would be that while there are custom field options, they are limited in placement. Vision has much better custom field options. However you pay more for vision and Ajera is for smaller companies that may not need that level of customization.

---

### A reliable solution for time entry and project management.

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Ajera is a very dependable tool that is not only useful but necessary for many companies - and my experience was that it was crucial to tracking time entered and how projects were flowing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The thing I like most about Deltek Ajera is how easy the software makes time entry for architecture businesses.

#### Cons

The streamlined look of recent Ajera updates make it look like there are less options or features than there really are. It takes a little bit to get used to all of the menus and settings that can actually be useful for managing projects.

---

### STEER CLEAR

- Overall rating: 1/5
- Reviewer: Jenn I.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I cannot think of anything positive about this software.

#### Cons

There is nothing about this software that is intuitive. The help features do not actually help with anything and everything turns into a task that takes FOREVER to solve. You only get a certain amount of help tickets for software support and it does not come close to helping- they seem to take control and do things so quickly that you dont know how to do it yourself the next time. When you ask for them to slow down, they treat you like an absolute idiot. The sale of this product to my client feels like a total bait and switch. The amount of time spent TRYING to use this software is a total waste of funds.

#### Reasons for switching to Deltek Ajera

We were told this would streamline the process. It has caused nothing but headaches.

---

### Does the job

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Fairly easy to use to track spent hours and budget hours.

#### Cons

Frequently crashes, causing me to have to retype information multiple times.

---

### Just the basics

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Ajera is simple to use and is adequate for my needs. However, this software is very limited in features and offers the bare basics.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 2/5

#### Pros

Ajera is very easy to use. Billable hours are easy to log. Expenses are easy to log and categorize.

#### Cons

Very short list of features. Does not work in all internet browsers. ClickOnce must be enabled in browser. Expenses can only be tracked and entered on desktop (no mobile support for expenses).

---

### Ajera for Project Accounting Management

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I am an environmental compliance project manager and my company uses Ajera for their company accounting, employee and budget utilization tracking, and invoicing. I think that the program functionality is great as it tracks in real time project management matrices (as long as project team members input their project utilization in a timely fashion). I can stay on top of my project parameters and project progress where I utilize multiple people in different office locations.

#### Cons

Overall, I don't have any cons regarding Ajera from a functionality and ease of use standpoint. It does take some time loading various reports and timesheets, which slows down productivity from time to time.

---

### Helps but!

- Overall rating: 3/5
- Reviewer: Rita E.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

You can depend on it but needs real patience

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Functionality: 3/5

#### Pros

I don't have to repeat project numbers used on repeated days. Saves my tons of data quite well.

#### Cons

Freezes a lot while entering data. Takes time to refresh.

---

### Slower than molasses on a cold day

- Overall rating: 2/5
- Reviewer: Adam L.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Functionality: 4/5

#### Pros

It tracks time and has good automated report generation features.

#### Cons

The application is an absolute pig for memory usage. Most people at our office have to track their time manually with pen and paper and then make the entries at the end of the day because keeping Ajera open makes their computers slow right down.

---

### Real time Ajera

- Overall rating: 5/5
- Reviewer: Jean S.
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

Very positive. Priced right for the smaller firm. Great support....great turn around time

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Real time data; ease of use for non-accounting people

#### Cons

Payroll max accrual method for tracking sick; vacationq

#### Reasons for choosing Deltek Ajera

Deltek acquired my previous software.

---

### Timesheets tool

- Overall rating: 5/5
- Reviewer: Stanislav V.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use it weekly to do my time sheets at work and it gets the job done it's fairly intuitive. And doesn't really need too much explanation of how to use which is Big because some of these timesheet programs are kind of clunky and this one is not as much.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I think this tool is good because it has a web interface that can be accessed on any computer.

#### Cons

I don't believe it works on mac. It also doesn't work with certain browsers so you need to make sure you are using Windows explorer which is pretty outdated pretty much everybody I know uses Chrome

---

### I have been a user for almost 8 years; as well as an instructor at the AUA Conferences

- Overall rating: 5/5
- Reviewer: Deirdre L.
- Product usage: Used daily for more than 2 years
- Reviewed: October 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Real time processing is most important to our firm, our PM love this feature. The support is also fantastic.

#### Cons

I wish the payroll program would create AP invoices for taxes. quick books has this feature. I would like the general ledger to net out the debits and credits.

---

### Ajera is ok

- Overall rating: 3/5
- Reviewer: Katie T.
- Verified reviewer: Yes
- Industry: Design
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Functionality: 2/5

#### Pros

Nothing about is was that easy to use, just at the end of the day it worked.

#### Cons

It was not user friendly at all, very difficult to get anything done and a large learning curve

---

### Ajera - time for an update.

- Overall rating: 3/5
- Reviewer: Ashlie R.
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I like Ajera's time sheet capabilities, the time sheets are very easy to use for someone that does not use Deltek often. I also love this reporting capabilities.

#### Cons

Ajera's cons are, the system as a whole seems to be outdated, and it take a lot to steps to enter accounts payable and other general accounting information.

---

### Look elsewhere for a software solution

- Overall rating: 2.5/5
- Reviewer: Jeff A.
- Industry: Architecture & Planning
- Product usage: Used unspecified for more than 2 years
- Reviewed: July 2016
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1.5/5
- Value for money: 1.5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

The support people are great and the software actually has potential to be very good.

#### Cons

The software is difficult to use in many, many areas. It works as an accounting system and to some degree as a Project management System but there is no flow to it. You have to remember too many quirky little things to get it to do some of the most basic things.

---

### Archaic, non-intuitive software

- Overall rating: 2/5
- Reviewer: Jamie L.
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Please upgrade your user experience.

#### Ratings breakdown

- Ease of use: 2/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

It gets the job done. I mean, in terms of functionality, it works for project management, time management, etc.

#### Cons

It's ugly, it's convoluted, and users all seem to hate it. Navigating it is difficult, it sorts employees by first name (which sounds great except no other software does, so syncing is ugly), it doesn't play well with payroll software, which causes double entry.... And the interface looks like 1988.

---

### Ajera

- Overall rating: 3/5
- Reviewer: Michael M.
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2016
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ajera is a good software for smaller firms, under 100 employees. For the size of my firm, it just doesn't provide us with the flexibility and reporting that I require.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 2/5

#### Cons

limited ability to "slice-and-dice" data for reports. limited to 5 tag fields for reporting.

---

### Ajera, better than some others

- Overall rating: 3/5
- Reviewer: Ben V.
- Product usage: Used unspecified for unspecified
- Reviewed: February 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Being used at a smaller consulting engineering firm (20 employees). The software isn't very intuitive so make sure to get any training provided. There are lots of powerful report features, but it they aren't used frequently then users quickly forget how to generate them. The smaller the business size, it seems less customer support is provided.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 3/5

---

### Fairly robust and effective. Needs a UI update.

- Overall rating: 4/5
- Reviewer: Schuyler R.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Ajera is not only useful and effective for the hour tracker capabilities, but also for accounting and business analytics purposes. The dashboards are very customizable with a decent learning curve.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Deltek Ajera is very robust and allows the user to effectively track hours spent on various projects in real time.

#### Cons

The expense reporting is slightly clunky and although other companies and software are able to effectively submit photos and expenses through mobile apps, the Ajera app could use an overhaul in this regard. It would also be helpful to have a time tracking system similar to Clockify where the user could start and stop time to better manage.

---

### Deltek Ajera is a powerful tool that may be underutilized by smaller firms with dedicated staff.

- Overall rating: 4/5
- Reviewer: Don P.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Deltek University and available webinars have been very helpful. We have not yet been able to access user forums. Though the cost is significant, we have found that the program is a very useful tool though limited to the simpler tasks. Webinars are sometimes sales pitches for add-ons. Technical service has always been helpful. For team members with a limited amount of time for project management and accounting, getting into the complexities of the program to use it to its fullest value can be a daunting task.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ajera provides a great methodology for employee's time tracking to projects with task descriptions that easily converts to regular invoicing for professional services. Project management for progress tracking, budget checks and simple project costs analysis is extremely effective. Creation of charts is a simple one touch generation. Our accounting department is also very pleased with the billing generation system.

#### Cons

Accessing and using all of the features of Ajera can be very complex and the learning curve can be great. The program's capabilities go so far beyond our daily uses that we need more detailed training to understand and fully use.

---

### Ugggghhh, Can't wait to switch to something else

- Overall rating: 1/5
- Reviewer: Julie F.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it feels old, outdated, and clunky. We've been using it at my office for close to 10 years, and in that time, I don't think I've ever seen any sort of updates with any new/improved features. In the past, I reached out to offer suggestions for improvements, and they always went ignored. I'm not even certain if Deltek continues to offer support and update this program anymore--for all I know, we may be one of the last few people still using this software. I've never found it to be helpful in my role, nor efficient. It tends to create more problems than it solves. I keep hoping my company will upgrade and find a new/better software for this purpose.

#### Ratings breakdown

- Ease of use: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I do like the conditional formatting--we use that a lot to highlight projects with overdue notes, or color code fees so we can see patterns at a quick glance.

#### Cons

Updating project records. UGH, what a pain. I do this almost daily, and it's such a slow process, opening each record, having to find the proper tab, the proper field, make an update, wait for the record for save, etc. I wish there were a way to make quick updates from a dashboard. Although we can add custom fields, which is a plus, these custom fields are hard to keep in set order. When someone goes into the Custom Fields admin portion, they often click the column header to quickly find the field they're looking for, and when that happens, it reorders all the fields in all the tabs. And the only way to correct this is to painstakingly move each individual field up or down to the right order. Can't drag the line to where I want it, and certainly can't move multiple lines at a time. It's a HUGE pain and very time consuming to correct. There are more things that annoy me, but those are generally my two biggest issues when using Ajera.

---

### Mixed Feelings about working with Ajera

- Overall rating: 4/5
- Reviewer: Allison M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Deltek Ajera handles the accounting side of the business very well.

#### Cons

Using Deltek Ajera for project management or business development for a small to mid size firm is not ideal. The software is not user friendly for staff who are not trained in Project Management or Accounting. Despite the training sessions, which are helpful, this part of the software does not support our needs.

---

### Ajera provides simple timekeeping when billable vs. unbillable is important.

- Overall rating: 4/5
- Reviewer: Melissa M.
- Verified reviewer: Yes
- Industry: Executive Office
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use Ajera for timekeeping for an engineering client. We create the projects from an admin level and can assign certain things to certain staff members. It allows for them to view their accrual pay, and the submittal for approval process is as easy as can be. Our supervisors get automatic emails to approve time sheets, and rarely do we have to ask staff to make changes because the format allows for such easy time entry to projects and overhead or otherwise. Ajera is a good option for timekeeping in the instance you need to bill your time to specific projects. I would recommend Ajera specifically for engineering firms, and any other organization that does project based accounting.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

I like the ease of use for our staff. It is easy for them to find the appropriate project they are working on to code their time accordingly. Additionally, it is easy for them to bill to Holiday, Sick, or overhead as necessary. Once in the timekeeping window, the search feature works great whether you are searching by project titles or numbers, so we rarely have to intervene to help people with their timesheets.

#### Cons

There seem to be a couple steps to just get to the timekeeping window. Needs simplification - maybe it's the first window that pops up so that staff doesn't have to use a drop down for the timesheet.

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Deltek Ajera Reviews, Pros and Cons - 2026 Software Advice